Blue Cross Blue Shield of Illinois Culture | Comparably
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Helping our members and communities to be healthy and well is part of our mission. Our outreach efforts are a cornerstone of our business — a key part of the foundation for a better health care system for everyone. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
815

Blue Cross Blue Shield of Illinois Company Culture

Blue Cross Blue Shield of Illinois Culture

This score is derived from employee ratings & reviews
4.3/5
Blue Cross Blue Shield of Illinois' Overall Culture is rated A-

Top Rated Culture Dimensions

Blue Cross Blue Shield of Illinois CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Scott Serota Blue Cross Blue Shield of Illinois' CEO
Scott Serota
76 /100

Diversity at Blue Cross Blue Shield of Illinois

Top 15%Top 15% of Similar Size Companies on Comparably
A-

Diverse employees at Blue Cross Blue Shield of Illinois have rated Environment, Compensation, and Team as the highest categories they have scored

Women at Blue Cross Blue Shield of Illinois

Top 50%Top 50% of Similar Size Companies on Comparably
C+

Women at Blue Cross Blue Shield of Illinois have rated Environment, Compensation, and Team as the highest categories they have scored

Blue Cross Blue Shield of Illinois eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 10%Top 10% of Similar Size Companies on Comparably

Recommend to a Friend?

40

Blue Cross Blue Shield of Illinois employees are 40% more likely to recommend Blue Cross Blue Shield of Illinois as a great place to work

65%Promoters
10%Passives
25%Detractors

Working at Blue Cross Blue Shield of Illinois

Working at Blue Cross Blue Shield of Illinois is rated highly by 60 employees, across various culture dimensions. Blue Cross Blue Shield of Illinois employees are most satisfied about Environment, Team, and eNPS categories, putting Blue Cross Blue Shield of Illinois’s culture in the Top 15% compared to similar sized companies on Comparably. See below in detail how working at Blue Cross Blue Shield of Illinois was rated by employees.

Overall Company Culture at Blue Cross Blue Shield of Illinois

A-

Overall Company Culture at Blue Cross Blue Shield of Illinois is rated A-

Last updated months ago

Top
15%

Blue Cross Blue Shield of Illinois ranks in the Top 15% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 60 Employees

View Results
0
20
40
60
80
100
HR
80
HR80
Customer Support
76
Customer Support76
Design
70
Design70
Operations
70
Operations70

Blue Cross Blue Shield of Illinois Employee Reviews

Out of 56 Blue Cross Blue Shield of Illinois employee reviews, 41% were positive. The remaining 59% were constructive reviews with the goal of helping Blue Cross Blue Shield of Illinois improve their work culture.

41%
59%
Positive Reviews41%
Constructive Feedback59%

Positive Reviews From Blue Cross Blue Shield of Illinois Employees

  • What do you like best about the leadership team?
    They are very much suppotive
  • What are some of the best things about your team?
    We help each other when possible
  • What did you like most about the interview process?
    Availability to phone conference interview with people from different positions from different states

Constructive Feedback From Blue Cross Blue Shield of Illinois Employees

  • Why do you feel undervalued and what would make you feel better about your compensation?
    I never get credit for anything positive here.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    On my worth that was that got paid a lot more than what they paid me but it is overall a good company work for and I just like
  • What's going wrong and how can it be improved?
    Too many meetings and not enough thought.

Blue Cross Blue Shield of Illinois Company Information

Blue Cross Blue Shield of Illinois Mission, Vision & Values

Blue Cross Blue Shield of Illinois Mission & Values

Helping our members and communities to be healthy and well is part of our mission. Our outreach efforts are a cornerstone of our business — a key part of the foundation for a better health care system for everyone.

HeadquarterUnited States of America
Websitewww.bcbsil.com/
Company StatusPrivate

Blue Cross Blue Shield of Illinois Competitors

Blue Cross Blue Shield of Illinois competitors include Elevance Health. Blue Cross Blue Shield of Illinois ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Blue Cross Blue Shield of Illinois compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Blue Cross Blue Shield of Illinois' Logo
    Blue Cross Blue Shield of Illinois
    4.3/5
  2. #2
    Elevance Health's Logo
    Elevance Health
    3.4/5
  • Culture Video

Blue Cross Blue Shield of Illinois Employees

60 employees at Blue Cross Blue Shield of Illinois have reviewed Blue Cross Blue Shield of Illinois across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 60 Blue Cross Blue Shield of Illinois employees give their leadership a grade of B+, or Top 20% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Blue Cross Blue Shield of Illinois are pleased with their total compensation at Blue Cross Blue Shield of Illinois, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Blue Cross Blue Shield of Illinois are pleased with their team. 60 Participants grade the quality of their coworkers an A. The majority believe the meetings at Blue Cross Blue Shield of Illinois are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Blue Cross Blue Shield of Illinois believe the environment at Blue Cross Blue Shield of Illinois is positive. Most Participants believe the pace of work at Blue Cross Blue Shield of Illinois is comfortably fast. About 94% of the employees at Blue Cross Blue Shield of Illinois work 8 hours or less.

Overall, the employees at Blue Cross Blue Shield of Illinois are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Blue Cross Blue Shield of Illinois employees generally work 8.0 hrs a day
Work Hours
A Day in the Life
Employees at Blue Cross Blue Shield of Illinois report the work pace is comfortably fast
Work Pace
A Day in the Life
86% of Blue Cross Blue Shield of Illinois employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Blue Cross Blue Shield of Illinois employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
Blue Cross Blue Shield of Illinois employees typically get valuable feedback on how to improve at work Once a quarter
Feedback
A Day in the Life
81% of Blue Cross Blue Shield of Illinois employees call their work environment positive
Environment

Joining Blue Cross Blue Shield of Illinois - Employee Onboarding

The prevailing opinion from employees about joining Blue Cross Blue Shield of Illinois is that the company was prepared on their first day. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Blue Cross Blue Shield of Illinois KPIs and OKRs

Employees’ understanding of Blue Cross Blue Shield of Illinois' KPIs and OKRs is essential for its success. Out of 5 Blue Cross Blue Shield of Illinois employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes80%
No20%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Blue Cross Blue Shield of Illinois CEO & Leadership

Blue Cross Blue Shield of Illinois CEO - Scott Serota

Scott Serota Blue Cross Blue Shield of Illinois' CEO
76 /100

Scott’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably. Blue Cross Blue Shield of Illinois’s CEO is highly regarded especially by employees in the HR department, employees with 6 to 10 Years experience, and Hispanic or Latino employees. However, employees with Over 10 Years experience, employees identified with Other ethnicities, and employees in the Operations department have a less favorable view of the CEO and believe there is room for improvement. Compared to Blue Cross Blue Shield of Illinois’s competitors, Scott Serota ranks right above Elevance Health CEO Gail Boudreaux. Under Serota’s leadership, Blue Cross Blue Shield of Illinois employee respondents are most happy about their Environment and the company’s Team. Office Culture and Gender are two areas, according to respondents, where Blue Cross Blue Shield of Illinois could stand to see real improvement.

Blue Cross Blue Shield of Illinois Leadership

The Blue Cross Blue Shield of Illinois Executive Team is rated a “B-” and led by CEO Scott Serota, CFO Marilyn Tromans, and Vice President, Chief Technology Officer Dan Janatello

  • Scott Serota  CEO / President

    Scott Serota CEO / President

    Scott Serota serves as the CEO / President of Blue Cross Blue Shield of Illinois.

  • Marilyn Tromans CFO

    Marilyn Tromans serves as the CFO of Blue Cross Blue Shield of Illinois.

  • Dan Janatello Vice President, Chief Technology Officer

    Dan Janatello serves as the Vice President, Chief Technology Officer of Blue Cross and Blue Shield of Kansas City. Dan... read more

  • Erin Stucky Executive Vice President, Market Innovation and Business Development

    Erin Stucky serves as the Executive Vice President, Market Innovation and Business Development of Blue Cross and Blue... read more

  • Brian Burns Senior Vice President, Integrated Health Servies

    Brian Burns serves as the Senior Vice President, Integrated Health Servies of Blue Cross and Blue Shield of Kansas City.... read more

  • Kim White Senior Vice President and Chief of Staff

    Kim White serves as the Senior Vice President and Chief of Staff of Blue Cross and Blue Shield of Kansas City. Kim... read more

  • Nancy Creasy Executive Vice President of Technology and Service Delivery

    Nancy Creasy serves as the Executive Vice President of Technology and Service Delivery of Blue Cross and Blue Shield of... read more

  • Greg Sweat Senior Vice President, Chief Medical Officer

    Greg Sweat serves as the Senior Vice President, Chief Medical Officer of Blue Cross and Blue Shield of Kansas City. Greg... read more

  • Ron Rowe Sr.,Vice President Sales, Marketing, and Underwriting

    Ron Rowe serves as the Sr.,Vice President Sales, Marketing, and Underwriting of Blue Cross and Blue Shield of Kansas... read more

Blue Cross Blue Shield of Illinois Salaries

How much does Blue Cross Blue Shield of Illinois pay?

How much do people at Blue Cross Blue Shield of Illinois get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blue Cross Blue Shield of Illinois is $123,774, or $59 per hour, while the estimated median salary is $124,737, or $59 per hour.

At Blue Cross Blue Shield of Illinois, the highest paid job is a Director of Sales at $221,478 annually and the lowest is an Admin Assistant at $47,239 annually. Average Blue Cross Blue Shield of Illinois salaries by department include: Communications at $99,192, Sales at $139,525, Finance at $104,456, and Product at $145,254. Half of Blue Cross Blue Shield of Illinois salaries are above $124,737.

38 employees at Blue Cross Blue Shield of Illinois rank their Compensation in the Top 15% of similar sized companies in the US (based on 122 ratings) while 37 employees at Blue Cross Blue Shield of Illinois rank their Perks And Benefits in the Top 20% of similar sized companies in the US (based on 42 ratings).

Salaries contributed from Blue Cross Blue Shield of Illinois employees include job titles like UI/UX Designer, CS Rep, and IT Support Engineer. Comparably data has a total of 2 salary records from Blue Cross Blue Shield of Illinois employees.

Last updated months ago.

1st Percentile
$73k
$73k1st Percentile
17th Percentile
$94k
$94k17th Percentile
33rd Percentile
$117k
$117k33rd Percentile
50th Percentile
$174k
$174k50th Percentile
67th Percentile
$221k
$221k67th Percentile
83rd Percentile
$264k
$264k83rd Percentile
100th Percentile
$274k
$274k100th Percentile
$123,774*
Average Compensation
$124,737*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Blue Cross Blue Shield of Illinois Salaries by City

Blue Cross Blue Shield of Illinois Salaries by Department

Explore Blue Cross Blue Shield of Illinois Salaries

Diversity & Inclusion at Blue Cross Blue Shield of Illinois

Diverse employees at Blue Cross Blue Shield of Illinois score the company 78/100 across various culture categories, placing Blue Cross Blue Shield of Illinois in the Top 15% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Blue Cross Blue Shield of Illinois across various culture dimensions.

Ranked Culture the Highest

Women 70/100
Department - Design
Men 91/100
Department - HR
Diverse Employees 92/100
Department - HR

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees 58/100
Tenure - 2 to 5 Years

Blue Cross Blue Shield of Illinois Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Blue Cross Blue Shield of Illinois PTO

Blue Cross Blue Shield of Illinois' PTO and Vacation policy typically gives 20-30 days off a year with 50% of employees expected to be work free while out of office. Blue Cross Blue Shield of Illinois' benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time25%
Vacation Policy0%
Office Meals0%
401k Contribution75%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes50%
No50%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo33%
$1000 -$1500/mo17%
$500 -$1000/mo33%
Less than $500/mo17%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Blue Cross Blue Shield of Illinois Careers

Blue Cross Blue Shield of Illinois Jobs

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H1B Visa

In 2019, Blue Cross Blue Shield of Illinois applied for 29 H1B visas. Of the work permits applied for, 97% were approved.

Work Permit Application Outcome

29
Total Applied
  • 97% Granted (28 out of 29)
  • 3% Denied (1 out of 29)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 29)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 29)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Blue Cross Blue Shield of Illinois Know You Want To Work There

Overview of Candidates Interested in Blue Cross Blue Shield of Illinois on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Chicago
50%
Jacksonville
50%

Frequently Asked Questions regarding Blue Cross Blue Shield of Illinois

Who is the CEO of Blue Cross Blue Shield of Illinois?

Blue Cross Blue Shield of Illinois CEO is Scott Serota, their score by employees is 76

What is Blue Cross Blue Shield of Illinois eNPS?

The eNPS for Blue Cross Blue Shield of Illinois is 40

What is the salary for IT Support Engineer in Blue Cross Blue Shield of Illinois?

IT Support Engineer average salary in the US is 78k

What are the salaries in the HR in Blue Cross Blue Shield of Illinois?

The average salaries for HR in Blue Cross Blue Shield of Illinois is 114k

Who are Blue Cross Blue Shield of Illinois competitors?

Blue Cross Blue Shield of Illinois main competitors are Elevance Health

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