
Employees’ understanding of Blue Cross Blue Shield of Massachusetts' KPIs and OKRs is essential for its success. Out of 2 Blue Cross Blue Shield of Massachusetts employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Blue Cross Blue Shield of Massachusetts is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Blue Cross Blue Shield of Massachusetts employees shared they generally receive helpful feedback once a quarter. Feedback and positive reinforcement are both conducive to meeting goals.