Blue Shield of California Culture | Comparably
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Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. Headquartered in Oakland, CA, we're proud to service over 4.5 million members and employ more than 7,500 people. We're an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, now named Blue Shield of California Promise Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care. read more
EMPLOYEE
PARTICIPANTS
89
TOTAL
RATINGS
1038

Blue Shield of California Company Culture

Blue Shield of California Culture

This score is derived from employee ratings & reviews
3.7/5
Blue Shield of California's Overall Culture is rated B-

Top Rated Culture Dimensions

Blue Shield of California CEO

Top 15%Top 15% of Similar Size Companies on Comparably
Paul Markovich Blue Shield of California's CEO
Paul Markovich
76 /100

Diversity at Blue Shield of California

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Diverse employees at Blue Shield of California have rated CEO Rating, Perks And Benefits, and Office Culture as the highest categories they have scored

Women at Blue Shield of California

Bottom 40%Bottom 40% of Similar Size Companies on Comparably
C

Women at Blue Shield of California have rated Perks And Benefits, Team, and Compensation as the highest categories they have scored

Blue Shield of California eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably

Recommend to a Friend?

16

Blue Shield of California employees are 16% more likely to recommend Blue Shield of California as a great place to work

49%Promoters
18%Passives
33%Detractors

Working at Blue Shield of California

Working at Blue Shield of California is rated average by 89 employees, across various culture dimensions. Blue Shield of California employees are most satisfied about CEO Rating, Environment, and Team categories, putting Blue Shield of California’s culture in the Top 40% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in San Francisco. See below in detail how working at Blue Shield of California was rated by employees.

Overall Company Culture at Blue Shield of California

B-

Overall Company Culture at Blue Shield of California is rated B-

Last updated today

Top
40%

Blue Shield of California ranks in the Top 40% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 89 Employees

View Results
0
20
40
60
80
100
HR
81
HR81
Marketing
53
Marketing53
Customer Support
39
Customer Support39

Blue Shield of California Employee Reviews

Out of 73 Blue Shield of California employee reviews, 78% were positive. The remaining 22% were constructive reviews with the goal of helping Blue Shield of California improve their work culture.

78%
22%
Positive Reviews78%
Constructive Feedback22%

Positive Reviews From Blue Shield of California Employees

  • What are some of the best things about your team?
    That there are meetings i go to
  • What is the best part about your compensation package?
    I like all the benefits
  • What makes you most happy at work?
    The employee resource groups are the best part of working at this company.

Constructive Feedback From Blue Shield of California Employees

  • What does the leadership team need to get better at?
    Setting realistic goals that could be reasonably achieved
  • What needs to change to make the company culture better?
    Team Chats (online) tend to be gossip and memes and reposting the same "Reminders" day after day. YET we are required to log in to the Daily Chat. It is distracting, often negative and sadly too many times Reps are sharing incorrect process / procedures.
  • What do your coworkers need to improve and how could you work together better?
    Would be helpful if we were given equal time during Team meetings and of course we need to take each other's concerns seriously.

Blue Shield of California Company Information

Blue Shield of California Company Overview

Blue Shield of California's mission is to ensure all Californians have access to high-quality health care at a sustainably affordable price. We are transforming health care in a way that truly serves our nonprofit mission by lowering costs, improving quality, and enhancing the member and physician experience. Headquartered in Oakland, CA, we're proud to service over 4.5 million members and employ more than 7,500 people. We're an independent member of the Blue Shield Association. In 2015, we acquired Care1st Health Plan, now named Blue Shield of California Promise Health Plan, a provider-founded managed care company based in Los Angeles County, to help us fulfill our mission of providing all Californians with access to high quality, sustainably affordable care.

Blue Shield of California was founded in 1939 and its current CEO is Paul Markovich. Since its inception 87 years ago, Blue Shield of California has grown to 7500 employees.

Blue Shield of California Mission, Vision & Values

Blue Shield of California Mission Statement

To ensure all Californians have access to high-quality health care at an affordable price.

Blue Shield of California Values

  • Human
  • Honest
  • Courageous

Sustainability and Corporate Social Responsibility at Blue Shield of California

Health is our highest priority – and for everyone to thrive, we need a healthy environment. As a leading health insurer, Blue Shield of California can play an important role in safeguarding health through actions on climate. We have set aggressive environmental sustainability goals: to be carbon negative by the end of 2023 and have zero-waste operations by the end of 2025. As part of our efforts to ensure healthy communities, Blue Shield is committed to achieving our goal of 80% of our eligible members opting in for paperless communication by 2025.

In 2022, Blue Shield reached an important milestone, with more than 60% of our members opting for digital communications. Vivian shared that we are on track to reach our goal of 80% paperless communications with members by the end of this year.

View our environmental sustainability goals here: https://s3.amazonaws.com/cms.ipressroom.com/347/files/20233/NextGen_Infographic_2023.pdf

Blue Shield of California Foundation
https://blueshieldcafoundation.org/

Headquarter601 12th St.
Oakland, CA 94607
United States of America
Websitewww.blueshieldca.com
Founding Date1939
Company StatusPrivate
Jobscareers.blueshieldca.com/
Social Sites

Blue Shield of California Competitors

Blue Shield of California competitors include Kaiser Permanente and Sutter Health. Blue Shield of California ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Blue Shield of California compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Kaiser Permanente's Logo
    Kaiser Permanente
    4.1/5
  2. #2
    Blue Shield of California's Logo
    Blue Shield of California
    3.7/5
  3. #3
    Sutter Health's Logo
    Sutter Health
    3.7/5
  • We celebrate #Juneteenth to honor, reflect, and #advocate. We are committed to taking more steps towards creating racial #equity and #justice in our company and our #world. Watch our #ProudToBeBSCA employees in the video to learn more. #WhoWeStandFor #WeNeverStop
  • Watch our #ProudToBeBSCA employees proudly voice #belonging in their communities, no matter their #gender, #ethnicity, or socioeconomic status. We continue to prioritize #DEI and recognize the contributions and influence of Asian and Pacific Islander Americans. ? #WhoWeStandFor #AsianAmerican

Blue Shield of California Employees

Blue Shield of California has 7500 employees. 89 employees at Blue Shield of California have reviewed Blue Shield of California across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was today.

Overall, the 89 Blue Shield of California employees give their leadership a grade of B, or Top 35% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Blue Shield of California are generally satisfied with their total compensation at Blue Shield of California, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Blue Shield of California are pleased with their team. 89 Participants grade the quality of their coworkers a B+. The majority believe the meetings at Blue Shield of California are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Blue Shield of California believe the environment at Blue Shield of California is positive. Most Participants believe the pace of work at Blue Shield of California is comfortably fast. About 72% of the employees at Blue Shield of California work 8 hours or less.

Overall, the employees at Blue Shield of California are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
Blue Shield of California employees generally work 8.6 hrs a day
Work Hours
A Day in the Life
Employees at Blue Shield of California report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Blue Shield of California have 2 meetings
Meetings
A Day in the Life
85% of Blue Shield of California employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Blue Shield of California employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of Blue Shield of California employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Blue Shield of California employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
77% of Blue Shield of California employees call their work environment positive
Environment

Joining Blue Shield of California - Employee Onboarding

The prevailing opinion from employees about joining Blue Shield of California is that the company was somewhat prepared on their first day. Blue Shield of California employees concluded that their overall onboarding experience was positive. 83% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Blue Shield of California KPIs and OKRs

At Blue Shield of California 60% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Blue Shield of California's KPIs and OKRs is essential for its success. Out of 11 Blue Shield of California employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 6 have said yes.

AnswerPercent
Yes55%
No45%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes60%
No40%
Are the KPIs/OKRs for your department clear?

Blue Shield of California CEO & Leadership

Blue Shield of California CEO - Paul Markovich

Paul Markovich Blue Shield of California's CEO
76 /100

Paul’s approval rate is in the Top 15% of all CEOs of similar-sized companies on Comparably, and in the Top 25% compared to the CEOs of all other companies in San Francisco. Blue Shield of California’s CEO is highly regarded especially by Asian or Pacific Islander employees, employees with 3 to 6 Years experience, and employees identified with Other ethnicities. However, employees in the Marketing department, employees with 6 to 10 Years experience, and employees with the company for 1 to 2 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to Blue Shield of California’s competitors, Paul Markovich ranks right above Kaiser Permanente CEO Gregory Adams. Under Markovich’s leadership, Blue Shield of California employee respondents are most happy about their Environment and the company’s Team. Gender and Office Culture are two areas, according to respondents, where Blue Shield of California could stand to see real improvement.

Blue Shield of California Leadership

The Blue Shield of California Executive Team is rated a “B-” and led by CEO Paul Markovich, Vice President Aliza Arjoyan, and Vice President, Chief Risk & Compliance Officer Hope Scott

  • Paul Markovich  CEO / President

    Paul Markovich CEO / President

    Paul Markovich serves as the CEO / President of Blue Shield of California.

  • Aliza Arjoyan Vice President

    Aliza Arjoyan serves as the Vice President of Blue Shield of California. Aliza started at Blue Shield of California in... read more

  • Hope Scott Vice President, Chief Risk & Compliance Officer

    Hope Scott serves as the Vice President, Chief Risk & Compliance Officer of Blue Shield of California. Hope started at... read more

  • Gary Cohen Vice President Government Affairs

    Gary Cohen serves as the Vice President Government Affairs of Blue Shield of California.

  • HungChing Chan VP, Enterprise Analytics

    HungChing Chan serves as the VP, Enterprise Analytics of Blue Shield of California.

  • Jason Bleau Vice President and General Manager of Core Accounts (101 - 3,000 employees)

    Jason Bleau serves as the Vice President and General Manager of Core Accounts (101 - 3,000 employees) of Blue Shield of California.

  • Jim Pettie VP Business Development

    Jim Pettie serves as the VP Business Development of Blue Shield of California.

  • Joe Greenberg Vice President and General Manager, Individual and Family Plans

    Joe Greenberg serves as the Vice President and General Manager, Individual and Family Plans of Blue Shield of California.

  • Kathi Lucke Vice President

    Kathi Lucke serves as the Vice President of Blue Shield of California.

Blue Shield of California Salaries

How much does Blue Shield of California pay?

How much do people at Blue Shield of California get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Blue Shield of California is $112,928, or $54 per hour, while the estimated median salary is $122,413, or $58 per hour.

At Blue Shield of California, the highest paid job is a Group Engineering Manager at $246,143 annually and the lowest is a CS Rep at $46,612 annually. Average Blue Shield of California salaries by department include: Marketing at $109,239, Finance at $80,234, Product at $166,730, and Engineering at $158,789. Half of Blue Shield of California salaries are above $122,413.

46 employees at Blue Shield of California rank their Compensation in the Top 25% of similar sized companies in the US (based on 151 ratings) while 44 employees at Blue Shield of California rank their Perks And Benefits in the Top 25% of similar sized companies in the US (based on 52 ratings).

Salaries contributed from Blue Shield of California employees include job titles like Senior Developer, Director of Marketing, Data Analyst, and Business Analyst. Comparably data has a total of 9 salary records from Blue Shield of California employees.

Last updated today.

1st Percentile
$72k
$72k1st Percentile
17th Percentile
$97k
$97k17th Percentile
33rd Percentile
$122k
$122k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$247k
$247k67th Percentile
83rd Percentile
$313k
$313k83rd Percentile
100th Percentile
$320k
$320k100th Percentile
$112,928*
Average Compensation
$122,413*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Blue Shield of California Salaries by City

Blue Shield of California Salaries by Department

Explore Blue Shield of California Salaries

Diversity & Inclusion at Blue Shield of California

Diverse employees at Blue Shield of California score the company 65/100 across various culture categories, placing Blue Shield of California in the Bottom 45% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Blue Shield of California across various culture dimensions.

We are committed to cultivating a diverse, equitable, and inclusive environment where all employees can be their authentic selves and fully contribute to meeting the needs of our employees, members, and the communities we serve.,,Our mission to ensure all Californians have access to high-quality health care at an affordable price calls on us to achieve incredibly ambitious goals, both individually and as an organization. A commitment to diversity, equity, and inclusion is not new at Blue Shield of California. Beyond the progress we’ve made inside our company, our Health Reimagined strategy and the work of our Foundation are dedicated to addressing health inequities in our communities. We continuously learn at Blue Shield and engage in ongoing dialogue to ensure we live up to our values to be Human, Honest, and Courageous as we pursue our mission. ?,,We have championed pay equity with a zero-pay ratio gap among men, women, and ethnicities in jobs of comparable size. We provide fair, equitable, competitive, and relevant compensation to all our employees in a pay-for-performance environment guided by a compensation philosophy established by the Board of Directors.,Our Diversity, Equity, and Inclusion Leadership Council is made up of diverse executives from across the organization who play an integral role in driving efforts in the organization in alignment with the CEO and leadership team. They are responsible for partnering across the business on diversity, equity, and inclusion goals, including aligning the efforts of our seven vibrant employee resource groups representing women, veterans, Black, Latinx, Asian, disabled, and LGBTQ+ employees and their allies. Council members volunteer to participate, represent their business areas and embed Diversity, Equity, and Inclusion into their teams’ work.,,We take great pride in our eight active Employee Resource Groups and the incredible work they do for our employees and communities across California. Over 40% of our employee population is engaged in one or more of these groups.,,,Asian Pacific Alliance,Black Employee Network,Dream,Elevating Women,Generations Alliance,Operation VET,Pride,!Unidos¡,Disability Inclusion Alliance,,As an organization that values diversity, equity, and inclusion, we welcome resumes from all qualified candidates. If you’re interested in doing meaningful work and growing your career with us, check out our careers page at: https://careers.blueshieldca.com

Ranked Culture the Highest

Women 96/100
Tenure - 2 to 5 Years
Men 80/100
Tenure - Less Than 1 Year
Diverse Employees 96/100
Tenure - 2 to 5 Years

Ranked Culture the Lowest

Women 71/100
Department - HR
Men N/A/100
Diverse Employees 81/100
Tenure - Less Than 1 Year

Blue Shield of California Perks & Benefits

When you join Blue Shield, you have access to some of the most comprehensive Total Rewards package that includes competitive compensation, health and wellness benefits, retirement benefits, and recognition programs. And they're available from your first day of employment - another example of our commitment to making life easier and better. Our goal is to offer you relevant benefits that give you flexibility and choice during all stages of your life. ?? To learn more about our employee benefits visit https://careers.blueshieldca.com/total-rewards

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Tuition Reimbursement

Office Perks

  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

Blue Shield of California PTO

Blue Shield of California's PTO and Vacation policy typically gives 0-10 days off a year. Paid Time Off is Blue Shield of California's 3rd most important benefit besides Healthcare when ranked by employees, with 17% of employees saying it is the most important benefit. Blue Shield of California's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time50%
Vacation Policy17%
Office Meals0%
401k Contribution33%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo17%
$1000 -$1500/mo33%
$500 -$1000/mo17%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Blue Shield of California Careers

Blue Shield of California Jobs

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H1B Visa

In 2019, Blue Shield of California applied for 51 H1B visas. Of the work permits applied for, 92% were approved.

Work Permit Application Outcome

Blue Shield of California has a total of 7500 employees

51
Total Applied
  • 92% Granted (47 out of 51)
  • 8% Denied (4 out of 51)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 51)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 51)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Blue Shield of California Know You Want To Work There

Overview of Candidates Interested in Blue Shield of California on Comparably

Candidates By Department

Marketing
17%
Product
17%
All Industries
17%
Executive
17%
HR
8%
Other
25%

Candidates By Location

San Francisco
42%
Boston
8%
London
8%
Santa Rosa
8%
Los Angeles
8%
Other
25%

Frequently Asked Questions regarding Blue Shield of California

What is Blue Shield of California address?

Blue Shield of California location is at 601 12th St.

Who is the CEO of Blue Shield of California?

Blue Shield of California CEO is Paul Markovich, their score by employees is 76

What is Blue Shield of California eNPS?

The eNPS for Blue Shield of California is 16

What is Blue Shield of California revenue?

Blue Shield of California revenue is $24B

What is the salary for Senior Designer in Blue Shield of California?

Senior Designer average salary in the US is 173k

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