
Clear objectives and great growth potential
The leadership that I have at my branch does a lot of shady stuff. I have reported a number of damages on our equipment but to keep his expenses down, he rents the equipment out broken and waits for the customer to call and report it not working. Then he will charge the customer for the damage.
Learning what the customers want and need, ou cannot promise great service and leave people with machines down for days because you will not hire enough mechanics for the fleet.