Boot Barn Holdings Employee Reviews
Out of 36 Boot Barn Holdings employee reviews, 69% were positive. The remaining 31% were constructive reviews with the goal of helping Boot Barn Holdings improve their work culture. The Sales team, with 83% positive reviews, reports the best experience at Boot Barn Holdings compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are Very supportive when needed
What does the leadership team need to get better at?
Employees have bad attitudes and the upper management is incompetent. More worried about his own business than the store. Theres no support if they want rid of you. Think they can show someone something one time and they should be fine. Lack of communication unless you make a pass at store manager.
What is the best part about your compensation package?
The discount and insurance are very good
Annual Bonuses are fair and no fuss
Why do you feel undervalued and what would make you feel better about your compensation?
It would be nice if the sales associates were more valued and the team would have more of a bond
What are some of the best things about your team?
Our co-immiseration gets us by.
Employees are friendly but afraid to speak up.
They are customer focused and hard working
Most are helpful, respectful, hard-working, considerate and supportive. Training is nearly absent due to poor General management.
What do your coworkers need to improve and how could you work together better?
we could have more events to make the team better. Have better communication & better management
Be more transparent with each other
Attitudes. They're all so busy either hiding in the back or trying to take credit for every little thing they likely didnt do.
What is most positive about the culture and environment at your company?
Our limited connections to the community(rodeo)
The customers are very nice
What needs to change to make the company culture better?
Everyone smiling in each others face and gossiping like teens behind eachothers backs.
What did you like most about the interview process?
The manager who interviewed me said, I had a very impressive résumé and got back to me the day after I sent i
Review from Sales Dept
Knowing that I get to interact with customers.
Review from Sales Dept
Speaking realistically about the retail industry.
I liked how comfortable the question were
Meeting multiple employees during the process
What would you improve about your company's interview process?
The interview process was great I thought I built great repour with the manager and district manager.
Review from Sales Dept
What makes you most happy at work?
It’s my lively hood. I love my job other than being under paid, wanting more hours, and not getting the
Review from Sales Dept
Being able to help other veterans with boots and clothes, along with creating great repour with clients to ensure they come back in the future. Ty had stated not to ask customers if they were veterans or first responders to only give the discount if they ask but I feel like some wont ask.
Review from Sales Dept
Being able to work with boots that create a lifestyle
The great team of employees
Review from Sales Dept
What's going wrong and how can it be improved?
Value labor more, its becoming the fast food of western with the way sales associates come and go. At least maintain the store, we have dust everywhere, 15 year old small vacuum. Buyers should be aware what stores have back stocking ability and stop over loading stores. This adds to the filth.
Nothing they could do with the people and system they have could help.
What do you like best about your company?
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What would you most like to see improved at your company?
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