Boston Market Employee Reviews
Out of 354 Boston Market employee reviews, 83% were positive. The remaining 17% were constructive reviews with the goal of helping Boston Market improve their work culture. The HR team, with 87% positive reviews, reports the best experience at Boston Market compared to all other departments at the company. The Operations team offered the most constructive feedback, with 19% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Listen to managers problems at all levels. Understand that no one is perfect. Appreciate and point out good instead of always being focused on the negative. We all hear what we did wrong every day instead of trying to be positive. People that care really get hurt and upset if all they hear is bad.
Review from Operations Dept
Area manager doesn’t support the general manager at any level, never say hello or hai to employees, never talks to customers, never recognizes or praise during h
Review from Operations Dept
Stop competing with each other. Be on the same page.
Building a strong foundation. Stop micro managing everything and let people do there jobs.
Review from Operations Dept
Having a better system for outsourcing employees. Motivate salaried employees with positive reinforcement not constant negativity and unrealistic goals. Be more hands on and have the ability to execute the role of a GM before they hold people to standards they themselves can't hold or live by.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
A larger pay increase -
Review from Finance Dept
Unfortunately is very unfair to see that the favoritism win ( base of your nationality
Review from Operations Dept
Based on the industry our compensation for 401K and pay range are low.
I feel under paid by 15-25%. 401K 1% is below average. Need to be able to better save for the future.
Review from Operations Dept
increase of salary and more realistic bonus plan.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
My direct team is ambivalent about making this a better place to work
Review from Finance Dept
take pride in their job, sense of urgency, they are just in it for a check
Review from Operations Dept
Focus and stop gossiping! Please
Review from Operations Dept
Having the ability to train properly by having help from other areas to be able to properly train by hip to hip training.
Review from Operations Dept
It seems as though this industry only seems to appeal to the younger generations, and the younger generation seems to have a very poor work ethic. Also, as I previously said, the training has gone drastically downhill since I started.
Review from Operations Dept
What needs to change to make the company culture better?
Hire people interested in results
Review from Finance Dept
Still seems to be a culture of who you know, not what you know.
Review from Marketing Dept
Better compensation; better benefits; there are people in the company who are protected because of who they report to. This is wrong.
Stop micro managing everything and stop the useless daily calls
Review from Operations Dept
Higher ups need to know how to execute the job better than the best in the field employee or at least try.
Review from Operations Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
Won't invest in capital - needs to invest to grow our company.
Review from Finance Dept
Need to see leadership change
Review from HR Dept
General feeling of unease due to cash flow issues.
Review from Marketing Dept
changes need to be made at the director level
Review from Operations Dept
We need to look at the resources we have at the Support Center. People are not aligned correctly. We have great people that could partner up as a team but the suggestions go ignored. Promotions are not given out fairly. HR is corrupt and no one trusts them.
What would you most like to see improved at your company?
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