0
NPS
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Bourbon & Boots
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About Bourbon & Boots' Brand
Bourbon & Boots is a Southern Lifestyle Brand producing rare & unique handcrafted products and southern gifts celebrating life in the South. Among its major competitors, Bourbon & Boots is ranked in 2nd place for NPS while UncommonGoods is 1st, and Etsy is 3rd.
Bourbon & Boots Ranking
- #2 / 3 of its competitors
Bourbon & Boots NPS
Bourbon & Boots's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Bourbon & Boots's customers would recommend using the product based on a scale of -100 to 100.
Bourbon & Boots Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Bourbon & Boots NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2022 0 | Mar 2022 | 0 |
How Other Brands Compare
Bourbon & Boots is ranked second for NPS among its competitors. UncommonGoods and Etsy come in first and third.
Bourbon & Boots |  Etsy |  UncommonGoods | |
| Global Ranking | #- | #135 | #- |
| NPS | 0 | -7 | 37 |
| Valuation Updated every 24 hours for public companies | - | $25.42B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Bourbon & Boots NPS vs. Competitors
Compared to its competitors, Bourbon & Boots's NPS is rated right above Etsy, and is preceded by UncommonGoods.
| COMPANY | NPS Score | |
|---|---|---|
| UncommonGoods | 37 |
| Bourbon & Boots | 0 |
| Etsy | -7 |
Bourbon & Boots as an Employer
3.7/5
Bourbon & Boots has a 3.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Bourbon & Boots scored a 0 for Net Promoter Score and a 72 for Employee Net Promoter Score. NPS gauges how likely a customer of Bourbon & Boots would recommend the brand to a friend. ENPS measures how likely Bourbon & Boots employees would recommend working at Bourbon & Boots to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
72
eNPS Score
| 86% | Promoters |
|---|---|
| 0% | Passive |
| 14% | Detractors |
