Bright Horizons Family Solutions Outlook Employee Reviews | Comparably
Bright Horizons Family Solutions(R) is the world’s leading education and care company. We partner with employers to provide exceptional early learning, family care solutions, and workforce education that transform lives and organizations. Because education and care change our world, one child, one family, one organization at a time. read more
EMPLOYEE
PARTICIPANTS
145
TOTAL
RATINGS
1615
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Bright Horizons Family Solutions Outlook Employee Reviews

What makes you most happy at work?

The children make me happy

children, coworkers, families, coffee, watching the learning

Solving problems and helping our users find the care they need.

The people and families I work with

The children make the job interesting. There is never a dull moment.

Interaction with the children. Giving them the freedom of input towards their snacks and play times/activity

Review from Operations Dept

Leaving to go home every day

Review from Operations Dept

Interacting and supporting teachers, spending time with children, creating plans for interaction (marketing, creating events)

Review from Admin Dept

Co workers, teachers, I love what I do.

Review from Admin Dept

The time spent with the children.

Review from Customer Support Dept

shared goals and support towards reaching them

Review from Operations Dept

Educating the children and helping them succeed

Review from Operations Dept

The people and the actual work I have an opportunity to perform

Review from Admin Dept

interacting with the children is the happiest part of my day everyday

Review from Admin Dept

working with my co teacher and my amazing students

Review from Operations Dept

Making a difference in any way I can and enhancing growth and quality of life

Review from Admin Dept

Great work environment and coworkers

Review from Operations Dept

I love going to work everyday and seeing the children's face and the feeling they reciprocate.

Playing with the kids on the playground

Ability to do my work on my own

What's going wrong and how can it be improved?

Pay, hours, benefits, work life balance

Too many aquasistions and not time too take stock

Management is the problem. They need to be less aggressive toward staff

Review from Admin Dept

The atmosphere is really negative. The teachers need to know they are important and supported.

Review from Operations Dept

managment needs to work teachers not just give directions with no means to compete the task

Review from Customer Support Dept

Teacher aren't getting paid fairly. No help from upper management. Always force teacher to be out of ratios

Review from Operations Dept

The admin staff have no respect for the employees and their needs. The admin staff are not there to back up the workers.

Review from Customer Support Dept

The environment is extremely stressful.

Review from Operations Dept

What do you like best about your company?

my job-- problem solving

What would you most like to see improved at your company?

better leaders, better mentoring & management of teams.

Review Sentiment at Bright Horizons Family Solutions

68
68%
32
32%

About Bright Horizons Family Solutions' Outlook

C
66/100

Where This Score Ranks Bright Horizons Family Solutions' Outlook

BOTTOM
40%

In the Bottom 40% of 1226 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 217 companies in Boston

1st

1st place versus 4 competitors rated on Comparably

Bright Horizons Family Solutions' Outlook is scored a C by 279 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Bright Horizons Family Solutions' Outlook score helps to boost their overall culture score, due partly to the fact that the Admin department’s positive scores help Outlook to be one of Bright Horizons Family Solutions' stronger culture attributes. Use the filters below to understand Bright Horizons Family Solutions employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Experience - 3 to 6 Years
    +22%
  • Ethnicity - African American/Black
    +19%
  • Tenure - 2 to 5 Years
    +15%

Rate Outlook the Lowest

  • Department - Customer Support
    -14%
  • Ethnicity - Asian or Pacific Islander
    -12%
  • Ethnicity - Other
    -11%

How Bright Horizons Family Solutions' Outlook Score is Calculated

FILTER RATINGS BY

Results from 139 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

72
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic29%
Good46%
Neutral21%
Bad4%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes53%
No47%
Are you typically excited about going to work each day?
×
Rate your company