-23
eNPS Score
Q&A With Brightcove Employees
We’re trailblazers. So we hire dreamers and disruptors who long to make a difference. And that’s who you’ll find in every one of our offices across the world—people who share a passion for killer technology, working and playing side-by-side to deliver the best video experiences possible.
How employees describe working at Brightcove
The tech stack is outdated
The recruiting team is excellent and knowledgeable about the product/team/position.
This is a real company. Good people. Good engineers. A highly sophisticated stack of technologies built-in house. A lot of things to learn. Excellent place to start or advance careers in video technology.
Very good place to work and have career growth
I have almost nothing bad to say. I feel paid fairly and my work life balance is respected.
What it's like to work at Brightcove
- Brightcove employees generally work 9.1 hrs a day
- Employees at Brightcove report the work pace is moderate
- On a typical day, employees at Brightcove have 4+ meetings
- 69% of Brightcove employees look forward to interacting with their team every day
- Brightcove employees most often take unlimited paid vacation and sick days each year
- 37% of Brightcove employees report they are happy with their work life balance
- Brightcove employees typically get valuable feedback on how to improve at work Once a month
- 67% of Brightcove employees call their work environment positive
Q&A With Brightcove Employees
IDX: 0 TOT: 28
How's the work life balance at Brightcove?
Top Employee Response
Work-life balance is not good. I regularly work 60-80 hours per week.
In my 3 years, I have regularly worked 70-80 hours per week, not by choice, but because of executive expectations. There is no work-life balance at Brightcove.
Poor. They don't care about their people only that the work gets done. It's a real grind.
What's the office layout like at Brightcove?
Open plan
Open concept
Completely open space. You get a 6' table, while there are short "walls" between desks, you can see over them while seated. In other words, no privacy, constant interruption, noisy all day.
What's the vibe like in the Marketing dept at Brightcove? How many hours are you working?
Morale is low. New CEO doesn't understand marketing, doesn't value it, and doesn't give clear direction. I'm looking for a new job.
I often have to work more than 60 hours per week to keep up with the workload. We are being asked to do more but with less budget and fewer people. We have lost momentum and morale has declined since the changes in executive leadership earlier in 2017.
I regularly work 70-80 hours per week.
What do people at Brightcove think about the CEO? What do they do well and what can they improve?
I agree with everything that was commented above.
Andy Feinberg recently promoted several people who haven't achieved goals in over three years, but were politically aligned with him.
New CEO, Andy Feinberg, is the former company attorney. The most important thing to him is politics. He is promoting people who have worked for him for years, have not made their numbers in many quarters, but are loyal to Andy. He is eroding confidence among employees, and destroying Brightcove's former great culture.
How does Brightcove make decisions around promotions?
Depends how "in" you are with the CEO.
Politics
There’s no specific mechanism.
What should I wear for an interview at Brightcove?
Don't bother going on the interview. Appearances from the outside are not what they truly are on the inside.
Depends on the role. Business casual is a good bet. Engineering/Ops/CS/Product roles are more casual. Boston HQ is dressier than other offices.
How's the leadership on the Marketing team at Brightcove?
At exec levels, poor. mid-level managers are OK
No strategy or vision. Terrible communications. Good at executing demand gen.
What's the pay like for Marketing roles at Brightcove?
Pay isn't good. Under market rates in almost all instances.
Brightcove pays at the very low end of the market for marketing roles, especially for Boston. They also prefer to hire younger people, earlier in their career, who will work for under market rates.
How's the vacation policy at Brightcove?
Unlimited
Brightcove has an unlimited vacation policy where employees can take as much vacation as required pending management approval and that it is taken typically no more than 3 weeks at a time.
How much diversity is there among employees at Brightcove?
Response from Brightcove
4 years ago
Brightcove is present in over 14 countries. I talk to a diverse group of people every day. There is also a monthly company email about the variety of holidays being celebrated around the world, and amazing workshops to participate in to learn more!
Below average
How do you feel about Brightcove's future?
Response from Brightcove
4 years ago
Our new CEO, Marc DeBevoise, started in Q1 2022 and has been a customer of Brightcove in the past and he is very engaging. He is also realistic and I look forward to hearing from him.
The recently installed CEO talks about "breakout growth" It is difficult to see how this will be possible in its current form. Morale is not good and I expect a very different Brightcove in a few months.
How secure do you feel at your job at Brightcove?
Not at all secure. New leadership is looking to cut costs. Connect the dots.
How's the feedback process at Brightcove?
Very variable and depends on manager. No formal performance management.
Does Brightcove have any remote positions?
Remote offices and some teams virtual but will probably change
What's the work from home policy like at Brightcove?
Flexible
What's the Engineering team like at Brightcove?
Boston-centric, misses deliverables, more focused on being cool and new leadership that is clueless
How innovative is Brightcove?
Pockets of innovation but lots of tech debt with an extreme focus on cutting costs.
How's the work pace at Brightcove?
Slow
How difficult is it to maintain a social life while in your job at Brightcove?
Easy
How long do the interviews usually take at Brightcove?
Varies
How flexible is your work schedule at Brightcove?
Very.
How does Brightcove measure success and growth in the Engineering department?
It does not.
What's the internship program like at Brightcove?
The internship program is strong. We have a lot of co-op's here that often come on board after graduation as well.
How does Brightcove handle HR issues?
HR at Brightcove is great. They have an open door policy and can be trusted to handle issues as they arise.
How helpful was your Engineering team when you were first hired at Brightcove?
Helpful but underwater with technical debt and lack of overall system knowledge.
Curious about what work's like at Brightcove?
Anonymously Ask Brightcove Employees Any Question
Should I work at Brightcove?
30% of Brightcove employees would encourage their friends to become coworkers, whereas 17% are neutral and 53% would not recommend working at Brightcove to their friends.
| 30% | Promoters |
|---|---|
| 17% | Passive |
| 53% | Detractors |
