Competitors:
Blue Nile
Blue Nile
Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University. read more
Brilliant Earth Company Culture
Brilliant Earth Culture
This score is derived from employee ratings & reviews2.6/5
Brilliant Earth's Overall Culture is rated D
Top Rated Culture Dimensions
Professional Development
BPerks & Benefits
C+Manager
C-Retention
C-Team
C-Brilliant Earth CEO
Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Beth Gerstein
40 /100
See More
Diversity at Brilliant Earth
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at Brilliant Earth
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterBrilliant Earth eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Recommend to a Friend?
-52
Brilliant Earth employees are -52% more likely to recommend Brilliant Earth as a great place to work
| 22% | Promoters |
|---|---|
| 4% | Passives |
| 74% | Detractors |
Working at Brilliant Earth
Working at Brilliant Earth is rated below average by 25 employees, across various culture dimensions. Brilliant Earth employees rate Professional Development highest among all categories, and think that Outlook and CEO Rating have the most room for improvement, putting Brilliant Earth’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in San Francisco. See below in detail how working at Brilliant Earth was rated by employees.
Overall Company Culture at Brilliant Earth
D
Overall Company Culture at Brilliant Earth is rated D
Last updated a month ago
Bottom
20%
Brilliant Earth ranks in the Bottom 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterBrilliant Earth Employee Reviews
Out of 24 Brilliant Earth employee reviews, 80% were positive. The remaining 20% were constructive reviews with the goal of helping Brilliant Earth improve their work culture.
| Positive Reviews | 80% |
|---|---|
| Constructive Feedback | 20% |
Positive Reviews From Brilliant Earth Employees
- What is most positive about the culture and environment at your company?Supportive but acountable to others. Great place to grow
- What are some of the best things about your team?The culture is high preformance excelence. Always having fun, and helping eachother rise to be better and grow
- What is the best part about your compensation package?Great compared to the industry. Stable and predictable
Constructive Feedback From Brilliant Earth Employees
- What's going wrong and how can it be improved?The quality of product is horrible. They break all the time and BE is unwilling to admit that we know about these issues and are doing nothing to stop it. Everything from items breaking to not making delivery dates.
- Why do you feel undervalued and what would make you feel better about your compensation?I feel very undervalued. I am considered just a receptionist but majority of the time I bare the brunt of the escalations, and oftentimes get overwhelmed with walk in and pick ups. So much is thrown on your shoulders, with no thought of compensation or mental health
Brilliant Earth Company Information
Brilliant Earth Company Overview
Brilliant Earth was co-founded by Beth Gerstein and Eric Grossberg, who met at Stanford University.
| Headquarter | 26 O'Farrell Street San Francisco, CA United States of America |
|---|---|
| Website | www.brilliantearth.com |
| Founding Date | 2005 |
| Tel | 415-799-3343 |
Brilliant Earth Competitors
Brilliant Earth competitors include Blue Nile. Brilliant Earth ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Brilliant Earth compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Brilliant Earth Employees
25 employees at Brilliant Earth have reviewed Brilliant Earth across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 25 Brilliant Earth employees give their leadership a grade of D, or Bottom 15% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Brilliant Earth are mostly dissatisfied with their total compensation at Brilliant Earth, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Brilliant Earth are generally satisfied with their team. 25 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Brilliant Earth are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Brilliant Earth believe the environment at Brilliant Earth is negative. Most Participants believe the pace of work at Brilliant Earth is extremely fast. About 56% of the employees at Brilliant Earth work 8 hours or less.
Overall, the employees at Brilliant Earth are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Brilliant Earth - Employee Onboarding
The prevailing opinion from Comparably users in San Francisco about their company is that it was very prepared on their first day. San Francisco employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Brilliant Earth KPIs and OKRs
Employees’ understanding of Brilliant Earth's KPIs and OKRs is essential for its success. Out of 1 Brilliant Earth employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Brilliant Earth CEO & Leadership
Brilliant Earth CEO - Beth Gerstein
40 /100
Beth’s approval rate is lower compared to CEOs at similar sized companies, putting Beth in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in San Francisco. Beth Gerstein’s employees rank Brilliant Earth in the Top 30% for Professional Development, in the Top 50% for Perks And Benefits, and in the Bottom 35% for Manager. When compared to Brilliant Earth’s competitors, Beth Gerstein ranks below Blue Nile CEO Jason Goldberger.
Brilliant Earth Leadership
The Brilliant Earth Executive Team is rated a “D-” and led by CEO Beth Gerstein, VP Customer Operations Sharon Dziesietnik, and VP, Strategy & Merchandising Kathryn Money
Beth Gerstein CEO / President
Beth Gerstein serves as the CEO / President of Brilliant Earth.
Sharon Dziesietnik VP Customer Operations
Sharon Dziesietnik serves as the VP Customer Operations of Brilliant Earth.
Kathryn Money VP, Strategy & Merchandising
Kathryn Money serves as the VP, Strategy & Merchandising of Brilliant Earth. Kathryn currently resides in the San... read more
Beth Gerstein Co-Founder, CEO
Beth Gerstein serves as the Co-Founder, CEO of Brilliant Earth.
Lisa Perlmutter Vice President of E-Commerce
Lisa Perlmutter serves as the Vice President of E-Commerce of Brilliant Earth.
Brilliant Earth Salaries
How much does Brilliant Earth pay?
How much do people at Brilliant Earth get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Brilliant Earth is $123,741, or $59 per hour, while the estimated median salary is $145,048, or $69 per hour.
At Brilliant Earth, the highest paid job is a Director of Engineering at $184,417 annually and the lowest is a CS Rep at $56,064 annually. Average Brilliant Earth salaries by department include: Customer Support at $72,232, Finance at $85,617, Operations at $99,696, and IT at $104,816. Half of Brilliant Earth salaries are above $145,048.
10 employees at Brilliant Earth rank their Compensation in the Bottom 20% of similar sized companies in the US (based on 32 ratings) while 10 employees at Brilliant Earth rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 11 ratings).
Last updated a month ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $83k | $83k | 1st Percentile |
20th Percentile $112k | $112k | 20th Percentile |
40th Percentile $145k | $145k | 40th Percentile |
60th Percentile $212k | $212k | 60th Percentile |
80th Percentile $248k | $248k | 80th Percentile |
100th Percentile $350k | $350k | 100th Percentile |
$123,741*
Average Compensation
$145,048*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Brilliant Earth Salaries by Department
Diversity & Inclusion at Brilliant Earth
The Diversity score provides insights into how diverse employees feel and rate their work experience at Brilliant Earth across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Brilliant Earth PTO
Brilliant Earth's PTO and Vacation policy typically gives unlimited days off a year. Brilliant Earth's benefits and PTO Package averages to represent a $2500+ cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Brilliant Earth Careers
Brilliant Earth Jobs
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Overview of Candidates Interested in Brilliant Earth on Comparably
Candidates By Department
All Industries | 50% | |
|---|---|---|
Marketing | 33% | |
Sales | 17% |
Candidates By Location
San Francisco | 50% | |
|---|---|---|
Akron | 17% | |
Vallejo | 17% | |
Other | 17% |
Frequently Asked Questions regarding Brilliant Earth
What is Brilliant Earth address?
Brilliant Earth location is at 26 O'Farrell Street
Who is the CEO of Brilliant Earth?
Brilliant Earth CEO is Beth Gerstein, their score by employees is 40
What is Brilliant Earth eNPS?
The eNPS for Brilliant Earth is -52
What is the salary for QA in Brilliant Earth?
QA average salary in the US is 98k
What are the salaries in the Design in Brilliant Earth?
The average salaries for Design in Brilliant Earth is 104k
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