A+
88/100
Cafe Rio Mexican Grill Claimed Company
Cafe Rio Mexican Grill is a fast-casual restaurant specializing in fresh, from scratch-made meals. Our food is something to behold. And, it’s all thanks to the amazing people that choose to join our family. “The food and the employees are the most important pieces that make Café Rio stand out! We like to think of ourselves as a five-star kitchen in a fast and casual format.” Says Steve Vaughn, CEO.
You offer your hard work and passion and we’ll offer a career path from Floor Ambassador to CEO, with rewards and perks along the way. Like medical benefits? Like 401ks? Like Hawaii? #CafeRioPerks. We currently serve guests from over 144 restaurants in 11 states. Come join our family and let’s have fun making great food together. read more
Cafe Rio Mexican Grill Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Being recognized for the good work I am doing, instead of only being recognized for the mistake I made. Being able to have little moments of connective humanity, instead of just being "A Machine At Work." Being able to connect with my coworkers in momentary chat makes the shift a lot more joyful.
Review from Customer Success Dept
THE PEOPLE WORKING WITH ME. THEY ARE A GOOD TEAM...
Review from Finance Dept
I enjoy working with the store/ops teams, as well as interacting with other departments in the RSC.
Review from Engineering Dept
I really enjoy the good pay.
Review from HR Dept
positive responses from guests, big smiles from kids.
Review from Operations Dept
Team interaction and being able to help anyone I can
Review from Operations Dept
People and feeling needed and helpful
Ayudar a los clientes y mis compa
Review from Sales Dept
Being able to work on various projects and support the wonderful staff at each of our locations.
Review from IT Dept
my entire staff are amazing
Review from Sales Dept
When we get together to eat.
Review from HR Dept
being able to communicate well with others and make change together
Review from Customer Support Dept
Good people, casual/comfortable dress code (easier to work when comfortable)
Review from Finance Dept
Working on projects with others, within the team or with other departments. Completing big projects or fixing issues that arise.
Review from IT Dept
Having time to work on projects that will really help people understand the data and then make the best decisions for the company
Review from Finance Dept
The joyous interaction with my team-mates. The real feeling that my work makes a difference to the outcomes of the company.
Review from HR Dept
The people I work with are the best part of my dat.
Review from HR Dept
When we are busy and have happy customers
Review from Operations Dept
The personal goals are clear and achievable, but they also push you. It feels great to accomplish them all.
Review from HR Dept
Cuatomers amd people amd general
Review from Product Dept
What's going wrong and how can it be improved?
Management can be tone-deaf and not helpful. It is stressful and intimidating to ask for help.
Review from Finance Dept
lack of communication across the entire company
Review from IT Dept
The lack of caring of the executive team and a bad vibe in the office because of it.
Review from Operations Dept
Wrong priorities. People used to love CR. Now it is a dumpster. Go into any restaurant and see that the employees are not friendly, seem stressed, the restaurants are dirty, and service is awful. Invest in making customer service better. Nobody cares how fancy the ads are if the service is lousy.
Review from Finance Dept
That cannot possibly be answered in 300 characters.
Review from HR Dept
It can be very difficult to work in the office when the noise level is high. I've had a hard time hearing on phone calls and my concentration is often interrupted with shouts, chants, laughter, balloon popping, singing, etc. Some coworkers and I often get headaches trying to block out the noise.
Review from Finance Dept
talked down to by management
Review from Customer Support Dept
in the hours and in the salary of the staff
Review from Customer Support Dept
I would like to feel a higher level of mentorship and connectivity with the senior team - investment in building relationships and not just having me complete my work. Also, i value recognition for work completed, but feel the focus is typically on what was missed.
Review from Finance Dept
The unchangeable schedules for manager
Review from Admin Dept
not related to cafe rio i just dont know who decided we as a society have to work to live
Review from Customer Success Dept
El equpo de trabajo, no hay compromiso iniciando por los asistentes de los gerentes, muchas veces por el cargo se les olvida las funciones.
Review from HR Dept
It feels as if I've hit a dead end with no room for improvement/advancement.
Review from Sales Dept
CHANGE THE GENERAL MANAGER AT BLUE DIAMOND PLEASE! She'll never do anything, makes employees do all the work, yell at cashier for not charging everything or the person on caller for over portioning, sends employees to get items for store and wont give gas money, takes break before employees, etc.
Review from Product Dept
While department culture is strong the overall business culture seems weak and disorganized. Many requests come through last second. Lots of higher ups have a small business mindset and need to adapt to the fact that we're more of a medium-sized business. Process and culture should reflect that.
Review from IT Dept
I'm confused how one of the company's goals is always about staffing but it seems like the team in charge of staffing is always messing around. Up front talking to eachother about nonsense. Helping the receptionist do all of her duties but supposedly our stores are all understaffed. Makes no sense.
Review from Marketing Dept
I think leadership should really look at what their reports are doing. A lot of employees here kiss up and act like they're doing so much when in reality they're failing at what they do. Underqualified leaders are recognized here just because of their story, but have no education or experience.
Review from Admin Dept
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