Cafe Rio Mexican Grill Leadership Employee Reviews
What do you like best about the leadership team?
I RECIVED A SALARY OFERT $16 BY HOUR, BUT IN THE PRACTICE IS $13,50. I ASKED FOR A FULL TIME SHIFT AN NOW THIS WEEK I`LL HAVE 3 DAYS WITH 24 OR 26 HOURS OF WORK. I SPOKE WITH HER AND SHE ACEPT TO GIVE ME ONE DAY MORE. I NEED TO WORK 40 HOURS, BECAUSE A PART TIME IS NOT ENOGH TO COVER MY NEEDS. THANK
Review from Finance Dept
Approachable, understandable, and willing to hear new ideas.
Review from Engineering Dept
They are very hard working
Review from Customer Support Dept
Well Organized within work and their team.
Review from HR Dept
I'm not afraid to make mistakes. I know I will coached towards success, not simply reprimanded.
Review from Operations Dept
They do their best to live our values!
Review from Operations Dept
I like the camaraderie, ample and pointed communication, and all around openness to new ideas.
Review from IT Dept
Always willing to share the information that needs to be shared.
Review from HR Dept
We work as a team to accomplish goals
Review from Customer Support Dept
They are all great people and seem to care and listen.
Review from Finance Dept
The openness and personability that the whole team has - Frequent company meetings with chances to learn about the things affecting the company at large or ask questions to the team directly.
Review from IT Dept
They are very approachable and care about the employees
Review from Admin Dept
They are genuinely open to feedback.
Review from HR Dept
They are all driven and focused to make the best decisions for our company
Review from Finance Dept
Being friendly and open to the success of the company
Review from Finance Dept
They are open and honest. They treat everyone with respect.
Review from HR Dept
clear and open communication, they work hand in hand with all associates to achieve our common goals.
Review from Engineering Dept
They have a lot of experience working at Cafe Rio.
Review from HR Dept
Vision of the company is very clear. Goals are set.
Review from Operations Dept
They've always been transparent and display great communication skills & involvement.
Review from HR Dept
What does the leadership team need to get better at?
Communication, recognition, and consistency could certainly be prioritized more. Keeping disagreements or mistakes private and out of the public eye to save potential humiliation would also be greatly appreciated, and leaning away from favoritism and hypocrisy could benefit the entire team.
Review from Customer Success Dept
Be more approachable and care more about the work environment. The environment in my department is extremely toxic.
Review from Finance Dept
Communication and onboarding are very unclear and I've been unable to properly get started with my job .
Communication and actually caring about the employees instead of just saying that they do. The actions do not match the words.
Review from Operations Dept
Care more about people than money, treat employees right. Be more transparent, everything feels real secretive. Be fair with benefits, some employees are enjoying benefits that haven't been offered to the rest of the employees.
Review from Finance Dept
A handful of specific people seem to be able to make decisions without any input or analysis of data. The company overall doesn't seem to be doing well, and that seems unlikely to change until we start acting like a company with 160 locations, not 16.
Review from HR Dept
Assist employees in making them full time. Have bilingual managers.
Review from Customer Success Dept
Basic communication with underage employees
Review from Customer Support Dept
in the salary, more hour
Review from Customer Support Dept
Gather input from all members of the team. Communicate the goals and aspirations of the company and how my day to day connects to that. Step out of their offices and have conversations with people throughout the RSC, rather than stare down at a phone until they get behind their office doors
Review from Finance Dept
to support the store are open and running and then open new ones
Review from Operations Dept
be more human and be the same with all your workers
Review from Sales Dept
stop overworking us with no appreciation or raises. Demanding helping other stores like our job depends on it.
Review from Admin Dept
listen more to people w
Review from HR Dept
Be specific about the goals(montly, quarterly and yearly goals)wanted for individual managers, follow up and reward and or coach specifically towards these goals
Review from Sales Dept
communication and accountability. stop finger pointing
Review from Operations Dept
Making sure people know they are valued and appreciated and not just a resource (human beings are not just another commodity). Scaling growth in a way that is true to building a base of loyal fans who use grassroots to spread their love of the concept vs. scaling only for profit margins. Empathy.
Review from Admin Dept
They should not play favorites
Review from Admin Dept