Cafe Rio Mexican Grill Employee Reviews

Some days are better than others. For the most part, I'm excited to work with my coworkers, but generally not excited to go to work. Some of my coworkers are great people, but are difficult to work for and/or with simply because that level of care and respect doesn't translate once on the clock.

Review from Customer Success Dept

I HAVE 15 DAYS IN THE COMPANY, BUT I THINK MY EXPERIENCE WAS EXCELENT!

Review from Finance Dept

Things have been good, and are looking better everyday. it's hard work, but it is meaningful, and i work with an incredible group of people.

Review from Engineering Dept

I really enjoy the positivity surrounded within working here and how i recieve feedback as to how I can be a better employee

Review from HR Dept

It started out great, but after 5-6 months, the toxic work environment became noticeable. Lack of support and understanding. Management needs work...

Review from Finance Dept

I RECIVED A SALARY OFERT $16 BY HOUR, BUT IN THE PRACTICE IS $13,50. I ASKED FOR A FULL TIME SHIFT AN NOW THIS WEEK I`LL HAVE 3 DAYS WITH 24 OR 26 HOURS OF WORK. I SPOKE WITH HER AND SHE ACEPT TO GIVE ME ONE DAY MORE. I NEED TO WORK 40 HOURS, BECAUSE A PART TIME IS NOT ENOGH TO COVER MY NEEDS. THANK

Review from Finance Dept

Approachable, understandable, and willing to hear new ideas.

Review from Engineering Dept

They are very hard working

Review from Customer Support Dept

Well Organized within work and their team.

Review from HR Dept

I'm not afraid to make mistakes. I know I will coached towards success, not simply reprimanded.

Review from Operations Dept

Communication, recognition, and consistency could certainly be prioritized more. Keeping disagreements or mistakes private and out of the public eye to save potential humiliation would also be greatly appreciated, and leaning away from favoritism and hypocrisy could benefit the entire team.

Review from Customer Success Dept

Be more approachable and care more about the work environment. The environment in my department is extremely toxic.

Review from Finance Dept

Communication and onboarding are very unclear and I've been unable to properly get started with my job .

Communication and actually caring about the employees instead of just saying that they do. The actions do not match the words.

Review from Operations Dept

Care more about people than money, treat employees right. Be more transparent, everything feels real secretive. Be fair with benefits, some employees are enjoying benefits that haven't been offered to the rest of the employees.

Review from Finance Dept

company vehicle, and the medical benefits.

Review from Engineering Dept

PTO is well structured, sick leave as well.

Review from Operations Dept

I have no complaints about my base pay, haven't used the medical or vision benefits. The raises and bonus structure is demoralizing with no incentive to stay or improve.

Review from Finance Dept

Benefits are good, PTO is awesome

Review from Operations Dept

The multitude of benefits. From Cafe Rio points, commissary funds, and good insurance.

Review from IT Dept

I was originally hired under the promise of being a full-time employee, and have since had multiple check-ins to confirm that those preferences are still accurate. My preferences have stayed the same, but I am consistently shorted the hours needed to be full-time due to lack of schedule consistency.

Review from Customer Success Dept

I`M NEW IN YOUR COMPANY. I`M A LEGAL GREEN CAR HOLDER AND MY SALARY IS NOT ACCORDING WITH MY STATUS MIGRATORY...

Review from Finance Dept

Appreciation/ better pay would help

Review from Customer Support Dept

I haven't been with the company long enough to judge either way.

I have been here for a long time and have done a lot for the company and get paid only slightly more than someone who just started working here

Review from Finance Dept

I love how personable my coworkers are, and how genuinely a lot of them seem to care and have each other's backs while in the work place. Most of my coworkers are very hard working, and get things done well and accurately. It helps the environment feel more lively, and less like brick walls.

Review from Customer Success Dept

WE HAVE COMMUNICATION, MUTUAL TRUST AND RESPECT, CLEAR GOALS, NATURAL SAFETY, POSITIVE ACTTITUDE, RESILIENCE, GRATITUDE AND MORE...

Review from Finance Dept

Open and honest communication, willing to jump in and help with any situation, we have a genuinely good time while working together.

Review from Engineering Dept

always contibute to the team and willing to help you learn and understand

Review from HR Dept

Great, intelligent and hard working individually.

Review from Finance Dept

We need to hire at a competitive rate to attract competent adults looking for careers, not just teenagers looking for a part time job.

Review from Operations Dept

There needs to be more accountability. Employees make so many mistakes and are not held accountable.

Review from Finance Dept

Actually helping me when I ask for help. I'm told no, it's not my job to help you.

Review from Finance Dept

Managers need to make sure employees take breaks in a timely manner.

Review from Customer Success Dept

more respect and more res

Review from Customer Support Dept

Sarah Q. is one of the best assistant managers I've had the pleasure of working with. She carries positivity and light from the moment she steps into the building, and goes out of her way to recognize multiple members of her crew for their hard work. She's a hard worker, and wonderful with costumers

Review from Customer Success Dept

BOTH ARE VERY IMPORTANT AT THIS TIME...

Review from Finance Dept

the entire team works together.

Review from Engineering Dept

The engagement and positivity towards new opportunities that are mentioned.

Review from HR Dept

The people who are bought in are true believers.

Review from Operations Dept

motivation and more salary a

Review from Customer Support Dept

The high positions need to be closer to the process, some times they do not know what is really happening and it makes hard to do that, they think is just what is in the paper

Review from Operations Dept

CHANGE THE GENERAL MANAGER AT BLUE DIAMOND. 100% of all problems in blue diamond is because of the general manager. Interview any employee past or present or any manager that helped out at blue diamond and they'll say the general manager is the problem. PLEASE CHANGE THE GM AT BLUE DIAMOND!

Review from Product Dept

Great people makes all the difference. It begans with a great store management team.

Review from Operations Dept

just make some of the older women hear not as childish.

Review from Admin Dept

Being recognized for the good work I am doing, instead of only being recognized for the mistake I made. Being able to have little moments of connective humanity, instead of just being "A Machine At Work." Being able to connect with my coworkers in momentary chat makes the shift a lot more joyful.

Review from Customer Success Dept

THE PEOPLE WORKING WITH ME. THEY ARE A GOOD TEAM...

Review from Finance Dept

I enjoy working with the store/ops teams, as well as interacting with other departments in the RSC.

Review from Engineering Dept

I really enjoy the good pay.

Review from HR Dept

positive responses from guests, big smiles from kids.

Review from Operations Dept

Management can be tone-deaf and not helpful. It is stressful and intimidating to ask for help.

Review from Finance Dept

lack of communication across the entire company

Review from IT Dept

The lack of caring of the executive team and a bad vibe in the office because of it.

Review from Operations Dept

Wrong priorities. People used to love CR. Now it is a dumpster. Go into any restaurant and see that the employees are not friendly, seem stressed, the restaurants are dirty, and service is awful. Invest in making customer service better. Nobody cares how fancy the ads are if the service is lousy.

Review from Finance Dept

That cannot possibly be answered in 300 characters.

Review from HR Dept