Cafe Rio Mexican Grill Employee Reviews
Out of 1782 Cafe Rio Mexican Grill employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Cafe Rio Mexican Grill improve their work culture. The Engineering team, with 97% positive reviews, reports the best experience at Cafe Rio Mexican Grill compared to all other departments at the company. The Admin team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication, recognition, and consistency could certainly be prioritized more. Keeping disagreements or mistakes private and out of the public eye to save potential humiliation would also be greatly appreciated, and leaning away from favoritism and hypocrisy could benefit the entire team.
Review from Customer Success Dept
Be more approachable and care more about the work environment. The environment in my department is extremely toxic.
Review from Finance Dept
Communication and onboarding are very unclear and I've been unable to properly get started with my job .
Communication and actually caring about the employees instead of just saying that they do. The actions do not match the words.
Review from Operations Dept
Care more about people than money, treat employees right. Be more transparent, everything feels real secretive. Be fair with benefits, some employees are enjoying benefits that haven't been offered to the rest of the employees.
Review from Finance Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I was originally hired under the promise of being a full-time employee, and have since had multiple check-ins to confirm that those preferences are still accurate. My preferences have stayed the same, but I am consistently shorted the hours needed to be full-time due to lack of schedule consistency.
Review from Customer Success Dept
I`M NEW IN YOUR COMPANY. I`M A LEGAL GREEN CAR HOLDER AND MY SALARY IS NOT ACCORDING WITH MY STATUS MIGRATORY...
Review from Finance Dept
Appreciation/ better pay would help
Review from Customer Support Dept
I haven't been with the company long enough to judge either way.
I have been here for a long time and have done a lot for the company and get paid only slightly more than someone who just started working here
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
We need to hire at a competitive rate to attract competent adults looking for careers, not just teenagers looking for a part time job.
Review from Operations Dept
There needs to be more accountability. Employees make so many mistakes and are not held accountable.
Review from Finance Dept
Actually helping me when I ask for help. I'm told no, it's not my job to help you.
Review from Finance Dept
Managers need to make sure employees take breaks in a timely manner.
Review from Customer Success Dept
more respect and more res
Review from Customer Support Dept
What needs to change to make the company culture better?
motivation and more salary a
Review from Customer Support Dept
The high positions need to be closer to the process, some times they do not know what is really happening and it makes hard to do that, they think is just what is in the paper
Review from Operations Dept
CHANGE THE GENERAL MANAGER AT BLUE DIAMOND. 100% of all problems in blue diamond is because of the general manager. Interview any employee past or present or any manager that helped out at blue diamond and they'll say the general manager is the problem. PLEASE CHANGE THE GM AT BLUE DIAMOND!
Review from Product Dept
Great people makes all the difference. It begans with a great store management team.
Review from Operations Dept
just make some of the older women hear not as childish.
Review from Admin Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Cafe Rio Mexican Grill yet.
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What's going wrong and how can it be improved?
Management can be tone-deaf and not helpful. It is stressful and intimidating to ask for help.
Review from Finance Dept
lack of communication across the entire company
Review from IT Dept
The lack of caring of the executive team and a bad vibe in the office because of it.
Review from Operations Dept
Wrong priorities. People used to love CR. Now it is a dumpster. Go into any restaurant and see that the employees are not friendly, seem stressed, the restaurants are dirty, and service is awful. Invest in making customer service better. Nobody cares how fancy the ads are if the service is lousy.
Review from Finance Dept
That cannot possibly be answered in 300 characters.
Review from HR Dept
What would you most like to see improved at your company?
There aren't any Outlook reviews of Cafe Rio Mexican Grill yet.
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