91
out of 100
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Callbox Competitors
Callbox competitors include DialogTech, CallRail, Call Tracking Metrics, Lattice Engines and Interact. Callbox ranks 2nd in CEO Score on Comparably vs its competitors. See below how Callbox compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
2nd
Product Quality
5th
NPS Rank
4th
Pricing Rank
5th
Customer Service
5th
See Callbox Culture vs Competitors:
Callbox Competitors at a Glance
CEO Ratings Comparison
Callbox's CEO Score Ranks 2nd
13 Employees at Callbox rate Rom Agustin a 78 out of 100, which ranks them 2nd below CallRail's CEO,Marc Ginsberg. Last rating was months ago.
- 1st
Marc GinsbergCallRail15 Employees at CallRail rate Marc Ginsberg a 91 out of 100, which ranks them 1st out of Callbox's competitors. Last rating was months ago.
- 3rd
Shashi UpadhyayLattice Engines75out of 1004 Employees at Lattice Engines rate Shashi Upadhyay a 75 out of 100, which ranks them 3rd out of Callbox's competitors. Last rating was months ago.
- 4th
Call Tracking Metrics73out of 1004 Employees at Call Tracking Metrics rate a 73 out of 100, which ranks them 4th out of Callbox's competitors. Last rating was months ago.
- 5th
Irv ShapiroDialogTech70out of 1005 Employees at DialogTech rate Irv Shapiro a 70 out of 100, which ranks them 5th out of Callbox's competitors. Last rating was months ago.
Product Quality Score Comparison
Callbox Ranks 5th in Product Quality Score
7 Customers rate Callbox's Product Quality Score a 3.2/5, which ranks it 5th against its competitors, below DialogTech.
NPS Comparison
Callbox Ranks 4th in Net Promoter Score
11 Customers rate Callbox's Net Promoter Score a 19, which ranks it 4th against its competitors, below Call Tracking Metrics. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Callbox to a friend?”.
Pricing Score Comparison
Callbox Ranks 5th in Pricing Score
6 Customers rate Callbox's Pricing Score a 3.4/5, which ranks it 5th against its competitors, below DialogTech.
Customer Service Comparison
Callbox Ranks 5th in Customer Service
6 Customers rate Callbox's Customer Service a 3.5/5, which ranks it 5th against its competitors, below Call Tracking Metrics.
Overall Culture Score Comparison
Callbox Ranks 3rd in Overall Culture Score
17 Employees rate Callbox's Overall Culture a 70/100, which ranks it 3rd against its competitors, below DialogTech. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Callbox Ranks 3rd in Employee Net Promoter Score
13 Employees rate Callbox's Employee Net Promoter Score a 39, which ranks it 3rd against its competitors, below DialogTech. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Callbox to a friend?”.
Gender Score Comparison
Callbox Ranks 2nd in Gender Score
3 Employees rate Callbox's Gender Score a 65/100, which ranks it 2nd against its competitors, below CallRail. The Gender Score tracks how positively women rate their experience at Callbox.
Diversity Score Comparison
Callbox Ranks 2nd in Diversity Score
4 Employees rate Callbox's Diversity Score a 64/100, which ranks it 2nd against its competitors, below CallRail. The Diversity Score tracks how positively diverse employees rate their experience at Callbox.
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