
Most are visible out and about on property and approachable.
They are trying to address the critiques from staff, but sometimes seem to forget that we are actually expert in our fields and have valuable insights into what can best help our guests. And that we should be compensated and benefitted as experts in our fields.
Transparent, proactive, vocal, tangible support of the wellness of employees, so that employees can provide the same to guests.
actually fixing things that are broken/replacing them, renovations, listening to employee complaints