Capital City Bank Competitors | Comparably
Comparably
Capital City Bank Claimed Company
Capital City Bank, was founded in 1895 and now has 59 banking offices and 74 ATMs in Florida, Georgia and Alabama. read more
EMPLOYEE
PARTICIPANTS
11
TOTAL
RATINGS
168
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Capital City Bank Competitors

Capital City Bank competitors include region, Independent Bank, Capital One, Wells Fargo and First Financial Bancorp.. Capital City Bank ranks 2nd in Customer Net Promoter Score on Comparably vs its competitors. See below how Capital City Bank compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
5th
eNPS Rank
5th
Gender Rank
4th
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
2nd
Pricing Rank
3rd
Customer Service
4th

See Capital City Bank Culture vs Competitors:

Capital City Bank Competitors
RankCompanyScore
1Independent Bank80
2region79
3Capital One72
4Wells Fargo70
5Capital City Bank59

Capital City Bank Competitors at a Glance

CEO Ratings Comparison

Capital City Bank's CEO Score Ranks 5th

10 Employees at Capital City Bank rate Bill Smith a 60 out of 100, which ranks them 5th below Wells Fargo's CEO,Charles Scharf. Last rating was months ago.

  1. 1st
    Richard Fairbank Capital One's CEO
    Richard Fairbank
    Capital One
    80
    out of 100

    282 Employees at Capital One rate Richard Fairbank a 80 out of 100, which ranks them 1st out of Capital City Bank's competitors. Last rating was months ago.

  2. 2nd
    William Bradford Kessel Independent Bank's CEO
    William Bradford Kessel
    Independent Bank
    80
    out of 100

    18 Employees at Independent Bank rate William Bradford Kessel a 80 out of 100, which ranks them 2nd out of Capital City Bank's competitors. Last rating was months ago.

  3. 3rd
    John M. Turner Jr. region's CEO
    John M. Turner Jr.
    region
    70
    out of 100

    7 Employees at region rate John M. Turner Jr. a 70 out of 100, which ranks them 3rd out of Capital City Bank's competitors. Last rating was months ago.

  4. 4th
    Charles Scharf Wells Fargo's CEO
    Charles Scharf
    Wells Fargo
    69
    out of 100

    1528 Employees at Wells Fargo rate Charles Scharf a 69 out of 100, which ranks them 4th out of Capital City Bank's competitors. Last rating was 5 days ago.

  5. 5th
    Bill Smith Capital City Bank's CEO
    Bill Smith
    Capital City Bank
    60
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Richard FairbankCapital One80
2William Bradford KesselIndependent Bank80
3John M. Turner Jr.region70
4Charles ScharfWells Fargo69
5Bill SmithCapital City Bank60
Product Quality Score Comparison

Capital City Bank Ranks 3rd in Product Quality Score

4 Customers rate Capital City Bank's Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Independent Bank.

  1. 1st
    First Financial Bancorp.
    4 / 5
  2. 2nd
    Independent Bank
    3.9 / 5
  3. 3rd
    Capital City Bank
    3.7 / 5
  4. 4th
    Wells Fargo
    3.4 / 5
  5. 5th
    region
    3.1 / 5
  6. 6th
    Capital One
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1First Financial Bancorp.80
2Independent Bank79
3Capital City Bank75
4Wells Fargo68
5region63
6Capital One47
NPS Comparison

Capital City Bank Ranks 2nd in Net Promoter Score

4 Customers rate Capital City Bank's Net Promoter Score a 25, which ranks it 2nd against its competitors, below Independent Bank. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Capital City Bank to a friend?”.

  1. 1st
    Independent Bank
    36
  2. 2nd
    Capital City Bank
    25
  3. 3rd
    Wells Fargo
    7
  4. 4th
    region
    -12
  5. 5th
    Capital One
    -41
NPS Comparison
RankCompany Score
1Independent Bank36
2Capital City Bank25
3Wells Fargo7
4region-12
5Capital One-41
Pricing Score Comparison

Capital City Bank Ranks 3rd in Pricing Score

3 Customers rate Capital City Bank's Pricing Score a 3.5/5, which ranks it 3rd against its competitors, below Independent Bank.

  1. 1st
    First Financial Bancorp.
    5 / 5
  2. 2nd
    Independent Bank
    4 / 5
  3. 3rd
    Capital City Bank
    3.5 / 5
  4. 4th
    Wells Fargo
    3.4 / 5
  5. 5th
    region
    2.8 / 5
  6. 6th
    Capital One
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1First Financial Bancorp.100
2Independent Bank81
3Capital City Bank71
4Wells Fargo68
5region57
6Capital One43
Customer Service Comparison

Capital City Bank Ranks 4th in Customer Service

3 Customers rate Capital City Bank's Customer Service a 3.5/5, which ranks it 4th against its competitors, below Wells Fargo.

  1. 1st
    First Financial Bancorp.
    5 / 5
  2. 2nd
    Independent Bank
    4.2 / 5
  3. 3rd
    Wells Fargo
    3.5 / 5
  4. 4th
    Capital City Bank
    3.5 / 5
  5. 5th
    region
    2.5 / 5
  6. 6th
    Capital One
    2 / 5
Customer Service Comparison
RankCompany Score
1First Financial Bancorp.100
2Independent Bank85
3Wells Fargo71
4Capital City Bank70
5region51
6Capital One40
Overall Culture Score Comparison

Capital City Bank Ranks 5th in Overall Culture Score

11 Employees rate Capital City Bank's Overall Culture a 59/100, which ranks it 5th against its competitors, below Wells Fargo. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Independent Bank
    80 / 100
  2. 2nd
    region
    79 / 100
  3. 3rd
    Capital One
    72 / 100
  4. 4th
    Wells Fargo
    70 / 100
  5. 5th
    Capital City Bank
    59 / 100
Overall Culture Score Comparison
RankCompany Score
1Independent Bank80
2region79
3Capital One72
4Wells Fargo70
5Capital City Bank59
eNPS Comparison

Capital City Bank Ranks 5th in Employee Net Promoter Score

9 Employees rate Capital City Bank's Employee Net Promoter Score a -12, which ranks it 5th against its competitors, below Wells Fargo. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Capital City Bank to a friend?”.

  1. 1st
    region
    34
  2. 2nd
    Capital One
    25
  3. 3rd
    Independent Bank
    18
  4. 4th
    Wells Fargo
    5
  5. 5th
    Capital City Bank
    -12
eNPS Comparison
RankCompany eNPS
1region34
2Capital One25
3Independent Bank18
4Wells Fargo5
5Capital City Bank-12
Gender Score Comparison

Capital City Bank Ranks 4th in Gender Score

5 Employees rate Capital City Bank's Gender Score a 67/100, which ranks it 4th against its competitors, below Wells Fargo. The Gender Score tracks how positively women rate their experience at Capital City Bank.

  1. 1st
    Independent Bank
    77 / 100
  2. 2nd
    Capital One
    74 / 100
  3. 3rd
    Wells Fargo
    69 / 100
  4. 4th
    Capital City Bank
    67 / 100
Gender Score Comparison
RankCompany Score
1Independent Bank77
2Capital One74
3Wells Fargo69
4Capital City Bank67
Diversity Score Comparison

Capital City Bank Ranks 3rd in Diversity Score

4 Employees rate Capital City Bank's Diversity Score a 60/100, which ranks it 3rd against its competitors, below Wells Fargo. The Diversity Score tracks how positively diverse employees rate their experience at Capital City Bank.

  1. 1st
    Capital One
    71 / 100
  2. 2nd
    Wells Fargo
    66 / 100
  3. 3rd
    Capital City Bank
    60 / 100
Diversity Score Comparison
RankCompany Score
1Capital One71
2Wells Fargo66
3Capital City Bank60
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