Q&A With Capital One Employees
Capital One is more than just a bank, and way more than just a job. Our goal of bringing ingenuity, simplicity, and humanity to banking has become an essential part of our associates’ day-to-day work. We bring together smart, curious people who thrive on collaboration to become powerful teams. If that sounds like you, read on and get your career started with us!
How employees describe working at Capital One
A welcoming environment with good colleagues.
Review from Product Dept
The people I deal with keep their word
Customer service. Both your customer service representative and her supervisor could not give me an answer to my inquiries.
Look at services from customer standpoint
Follow-up on customer requests. Have spoken with Cust Svce on 4 occasions over the past 4 months. Each time I was promised the information I requested within 4 weeks. Never happened. The last time I called the rep also promised a call back to provide progress. Still waiting.
What it's like to work at Capital One
- Capital One employees generally work 8.6 hrs a day
- Employees at Capital One report the work pace is comfortably fast
- On a typical day, employees at Capital One have 2 meetings
- 82% of Capital One employees look forward to interacting with their team every day
- Capital One employees most often take 20-30 paid vacation and sick days each year
- 75% of Capital One employees report they are happy with their work life balance
- Capital One employees typically get valuable feedback on how to improve at work Once a month
- 82% of Capital One employees call their work environment positive






