Care.com Employee Reviews
Out of 178 Care.com employee reviews, 75% were positive. The remaining 25% were constructive reviews with the goal of helping Care.com improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Care.com compared to all other departments at the company. The Communications team offered the most constructive feedback, with 36% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
i like it best because you work together
so supporting and smart and
Evolving towards more employee focus
Review from HR Dept
Very supportive, and they make sure you have everything you need to be successful!
Review from HR Dept
The amount of shifts avaliable
Review from Customer Support Dept
What does the leadership team need to get better at?
Listening and including lower level employees
Communicating company goals, showing true leadership ability by taking charge instead of aloofly hiding from behind and truly being transparent with employees (instead of just saying you are.)
They need more experienced leaders with strong emotional intelligence
communication and multitasking, speeding, lower voice, friendly
Review from Communications Dept
Finding jobs and not overcharging
What is the best part about your compensation package?
Stock Appreciation Rights and generous company match
Review from HR Dept
The pay is okay but it varies person to person
The full benefits for my family.
Review from HR Dept
The amount of hours that is avaliable
Review from Customer Support Dept
I am given more than enough
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Too long of a story
Extremely undervalued. Higher base salary and higher bonus paid quarterly.
i work so hard & get paid less, always on time multitasking never get a bonus
Review from Communications Dept
More pay increase would be a positive
Review from Customer Support Dept
A little raise or compensation for over time
What are some of the best things about your team?
They end, unfortunately with too much confusion as to next steps.
they're adorable & love collaborating
Review from Communications Dept
They are all moving towards a better way
Review from HR Dept
kind helpless nice good time wouldfull
They relate to me and we can discuss
What do your coworkers need to improve and how could you work together better?
Thers is a huge lack of maturity and professionalism on the HR team
I think everyone should get the family and stuff for y’all and do one our a day for discussion and stuff to make sure that everyone is happy and whatever you wanna say to someone
Review from Communications Dept
What is most positive about the culture and environment at your company?
they are clean, they always smell good, the apperances on point
Review from Communications Dept
Manger is wonderful and cares about employees.
Review from HR Dept
The care that we all have for kids.
Flexible, open, and not bureaucratic.
Review from HR Dept
Everybody is so helpful and generous
Review from Customer Support Dept
What needs to change to make the company culture better?
Get rid of the arrogance, respect employees
Effective leadership that actually care about people and does not pick favorites
Stop treating employees like children!
Review from Customer Support Dept
What did you like most about the interview process?
the friendlyness and they were also very funny, cool enough to be around
Review from Communications Dept
How you have to provide information about yourself to make sure you are trustworthy.
It went by smoothly and quickly!
Review from HR Dept
The interview process was fast and easy
Review from Customer Support Dept
Easy and straight forward. Drug test are required.
Review from Customer Support Dept
What would you improve about your company's interview process?
Allow for best practices and feedback
Training and consistency in process
What makes you most happy at work?
Helping people with a genuine empathetic approach
Inspiring teams to exceed expectations
Making the kids happy and feeling like I'm doing the family a service.
Making an impact in people's lives.
Review from HR Dept
Helping people that need help the most
Review from Customer Support Dept
What's going wrong and how can it be improved?
Get a new leadership team
they need to gave everyone a raise
Review from Communications Dept
I feel overworked and underpaid
What do you like best about your company?
making full time earnings for part time work hours.
I like being able to teach the children and watch them grow and learn
I feel appreciated.
What would you most like to see improved at your company?
Incentives and bonuses should be given especially to motivate performance.
A budget for supplies for activities and outings