Care.com – Horrible customer service! What kind of company doesn't have a way to talk to a person?! Had, still have unresolved issue. I paid for premium membership and have not been able to use service....I have attempted to resolve issue and they messaged me, not even addressing the issues, now blocked!

Care.com is an online web portal for finding suitable caregiver services for child care, senior care, housekeeping, pet care, and more. read more

EMPLOYEE PARTICIPANTS: 244

TOTAL RATINGS: 2097

CEO: Tim Allen

Horrible customer service! What kind of company doesn't have a way to talk to a person?! Had, still have unresolved issue. I paid for premium membership and have not been able to use service....I have attempted to resolve issue and they messaged me, not even addressing the issues, now blocked!

Other Employee Reviews for Care.com

What do you like best about your company?

I feel appreciated.
Outlook review

Briefly describe your overall experience at your company

The existence at work is dismal at best. They have rules that don't pertain to the security of client's personal info!
Review from Customer Support Dept

What is the best part about your compensation package?

I'm paid adequately for the hours I work.
Compensation review from HR Dept

What do you like best about the leadership team?

It has a very positive atmosphere.
Leadership review from Customer Support Dept

What do you like best about the leadership team?

everyone is very hepfull in my team
Leadership review from HR Dept

Rate your company

Horrible customer service! What kind of company doesn't have a way to talk to a person?! Had, still have unresolved issue. I paid for premium membership and have not been able to use service....I have attempted to resolve issue and they messaged me, not even addressing the issues, now blocked!

Other Employee Reviews for Care.com

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