CareCloud Culture | Comparably
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CareCloud Claimed Company
CareCloud, Inc. (formerly MTBC) is a leading healthcare technology company with a comprehensive suite of proprietary, cloud-based solutions for growing healthcare organizations. read more
EMPLOYEE
PARTICIPANTS
91
TOTAL
RATINGS
1247

CareCloud Company Culture

CareCloud Culture

This score is derived from employee ratings & reviews
Choice Employer
A+
4.7/5

Top Rated Culture Dimensions

CareCloud CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Hadi Chaudhry CareCloud's CEO
Hadi Chaudhry
88 /100

Diversity at CareCloud

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at CareCloud have rated Meetings, Team, and Outlook as the highest categories they have scored

Women at CareCloud

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at CareCloud have rated Meetings, Team, and Perks And Benefits as the highest categories they have scored

CareCloud eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 5%Top 5% of Similar Size Companies on Comparably

Recommend to a Friend?

62

CareCloud employees are 62% more likely to recommend CareCloud as a great place to work

71%Promoters
20%Passives
9%Detractors

Working at CareCloud

Working at CareCloud is rated highly by 91 employees, across various culture dimensions. CareCloud employees are most satisfied about CEO Rating, Environment, and Executive Team categories, putting CareCloud’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in New York. See below in detail how working at CareCloud was rated by employees.

Overall Company Culture at CareCloud

A+

Overall Company Culture at CareCloud is rated A+

Last updated months ago

Top
5%

CareCloud ranks in the Top 5% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 91 Employees

View Results
0
20
40
60
80
100
Sales
94
Sales94
Marketing
89
Marketing89

CareCloud Employee Reviews

Out of 107 CareCloud employee reviews, 95% were positive. The remaining 5% were constructive reviews with the goal of helping CareCloud improve their work culture.

95%
5%
Positive Reviews95%
Constructive Feedback5%

Positive Reviews From CareCloud Employees

  • What are some of the best things about your team?
    The teams are so interlinked and everyone in the department works together on the same page.
  • What are some of the best things about your team?
    The diverse skill set of team members contributes to innovative problem-solving and well-rounded project outcomes. Their commitment to open communication and mutual support creates a cohesive and high-performing dynamic that I truly value.
  • What is most positive about the culture and environment at your company?
    Open communication channels and a strong sense of teamwork create a supportive work culture. Additionally, the emphasis on continuous learning and professional development contributes to a dynamic and forward-thinking environment that encourages growth and innovation.

Constructive Feedback From CareCloud Employees

  • What would you most like to see improved at your company?
    pay scale and diversity of employees
  • Why do you feel undervalued and what would make you feel better about your compensation?
    No KPI based performance bonus.
  • What's going wrong and how can it be improved?
    Add more team members. Each department is understaffed.

CareCloud Company Information

CareCloud Company Overview

CareCloud, Inc. (formerly MTBC) is a leading healthcare technology company with a comprehensive suite of proprietary, cloud-based solutions for growing healthcare organizations.

CareCloud was founded in 1999 and its current CEO is Hadi Chaudhry. Since its inception 27 years ago, CareCloud has grown to 3760 employees.

CareCloud Mission, Vision & Values

CareCloud Mission Statement

In today’s challenging healthcare landscape, healthcare organizations need an innovative partner who can help enhance clinical workflows, increase revenue, modernize the patient experience, and reduce operational expenses.

CareCloud Vision Statement

BRINGING DISCIPLINED INNOVATION TO THE BUSINESS OF HEALTHCARE.

CareCloud Values

  • multi-cultural team of over 4,100 employ
Headquarter7 Clyde Road
Somerset, NJ 08873
United States of America
Websitewww.carecloud.com/
Founding Date1999
Tel(877) 342-7517
Company StatusPublic
StockCCLD
Jobswww.carecloud.com/company-careers/
Social Sites

CareCloud Competitors

CareCloud competitors include Allscripts Healthcare Solutions, AdvancedMD, athenahealth, and Epic Health Services. CareCloud ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how CareCloud compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    CareCloud's Logo
    CareCloud
    4.7/5
  2. #2
    Allscripts Healthcare Solutions' Logo
    Allscripts Healthcare Solutions
    4.5/5
  3. #3
    AdvancedMD's Logo
    AdvancedMD
    3.9/5
  4. #4
    athenahealth's Logo
    athenahealth
    4.0/5
  5. #5
    Epic Health Services' Logo
    Epic Health Services
    3.8/5
  • Medical practices can maximize efficiency, increase profits and improve performance with CareCloud's web-based healthcare software. Manage your practice, revenue cycle, clinical workflow and patient schedule with easy-to-use and cost effective software that puts every tool you need at your fingertips.
  • Watch MTBC Ring the Nasdaq Closing Bell. Listen to CEO Stephen Snyder talk about what makes the company unique. MTBC is now known as CareCloud, Inc.
  • CareCloud & CodeLLA partner to inspire young hispanic girls to learn code and entrepreneurship.
  • CareCloud hosted 50+ computer engineers, programmers, developers and designers from CareCloud and Wyncode Academy to build innovative apps designed to help medical groups grow and improve the patient experience. For 24 hours, teams worked around the clock to bring their ideas to life using the CareCloud API. They competed for $10,000 in prizes in front of our panel of judges: Brian Breslin from Refresh Miami, Matt Nachreiner from Sanova Dermatology, Dr. Angel Cuesta of Gainesville Foot & Ankle and Josh Siegel, CTO of CareCloud.

CareCloud Employees

CareCloud has 3760 employees. 91 employees at CareCloud have reviewed CareCloud across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 91 CareCloud employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at CareCloud are pleased with their total compensation at CareCloud, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at CareCloud are extremely happy with their team. 91 Participants grade the quality of their coworkers an A+. The majority believe the meetings at CareCloud are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at CareCloud believe the environment at CareCloud is positive. Most Participants believe the pace of work at CareCloud is comfortably fast. About 50% of the employees at CareCloud work 8 hours or less, while 3% of them have an extremely long day - longer than twelve hours.

Overall, the employees at CareCloud are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining CareCloud - Employee Onboarding

CareCloud employees concluded that their overall onboarding experience was positive. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

CareCloud KPIs and OKRs

Employees’ understanding of CareCloud's KPIs and OKRs is essential for its success. Out of 3 CareCloud employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes67%
No33%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

CareCloud CEO & Leadership

CareCloud CEO - Hadi Chaudhry

Hadi Chaudhry CareCloud's CEO
88 /100

CareCloud’s CEO Hadi Chaudhry started in this role in 2021. Hadi’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in New York. CareCloud’s CEO is highly regarded especially by employees in the Sales department, employees with 1 to 3 Years experience, and Caucasian employees. However, employees with 3 to 6 Years experience, employees with Over 10 Years experience, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to CareCloud’s competitors, Hadi Chaudhry ranks right above Epic Health Services CEO Trey Price. Under Chaudhry’s leadership, CareCloud employee respondents are most happy about their Environment and the company’s Executive Team. Office Culture and Professional Development are two areas, according to respondents, where CareCloud could stand to see real improvement.

CareCloud Leadership

The CareCloud Executive Team is rated an “A+” and led by CEO Hadi Chaudhry, CFO Shari VanLoo, and Chief Revenue Officer Greg Shorten

  • Hadi Chaudhry  CEO / President

    Hadi Chaudhry CEO / President

    A. Hadi Chaudhry joined CareCloud, Inc. formerly MTBC, in October 2002 as Manager of IT, and later served as General... read more

  • Shari VanLoo CFO

    Shari VanLoo serves as the CFO for CareCloud. Shari started at CareCloud in April of 2017. Shari is based in the San... read more

  • Greg Shorten Chief Revenue Officer

    Greg Shorten serves as the Chief Revenue Officer for CareCloud. Greg started at CareCloud in January of 2017. Greg is... read more

  • Josh Siegel Chief Technology Officer

    Josh Siegel serves as the Chief Technology Officer for CareCloud. Josh started at CareCloud in May of 2015. Josh is... read more

  • Gavin Yoder Vice President of Field Sales

    Gavin Yoder serves as the Vice President of Field Sales of CareCloud. Gavin currently resides in the United States.

  • Jordan Sternberg Vice President of Inside Sales & Sales Operations

    Jordan Sternberg serves as the Vice President of Inside Sales & Sales Operations of CareCloud. Jordan currently resides... read more

  • Juan Molina Vice President of Strategy and Business Development

    Juan Molina serves as the Vice President of Strategy and Business Development of CareCloud. Juan currently resides in... read more

  • Steve Link Vice President, Client Operations

    Steve Link serves as the Vice President, Client Operations of CareCloud. Steve currently resides in the Miami/Fort... read more

  • Graeme Hennessey VP Enterprise Client Sales

    Graeme Hennessey serves as the VP Enterprise Client Sales of CareCloud. Graeme currently resides in the Charleston,... read more

CareCloud Salaries

How much does CareCloud pay?

How much do people at CareCloud get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at CareCloud is $118,480, or $56 per hour, while the estimated median salary is $116,307, or $55 per hour.

At CareCloud, the highest paid job is a Director of Sales at $216,697 annually and the lowest is an Admin Assistant at $48,042 annually. Average CareCloud salaries by department include: Finance at $89,341, IT at $102,703, Operations at $83,054, and Admin at $54,739. Half of CareCloud salaries are above $116,307.

64 employees at CareCloud rank their Compensation in the Top 10% of similar sized companies in the US (based on 197 ratings) while 63 employees at CareCloud rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 66 ratings).

Salaries contributed from CareCloud employees include job titles like Developer, Automation Engineer, and PR Manager. Comparably data has a total of 2 salary records from CareCloud employees.

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$116k
$116k33rd Percentile
50th Percentile
$169k
$169k50th Percentile
67th Percentile
$225k
$225k67th Percentile
83rd Percentile
$276k
$276k83rd Percentile
100th Percentile
$289k
$289k100th Percentile
$118,480*
Average Compensation
$116,307*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

CareCloud Salaries by City

CareCloud Salaries by Department

Explore CareCloud Salaries

Diversity & Inclusion at CareCloud

Diverse employees at CareCloud score the company 89/100 across various culture categories, placing CareCloud in the Top 5% of companies on Comparably with 1,001-5,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at CareCloud across various culture dimensions.

We are changing the way patients and providers interact. If you’re passionate about healthcare and want to play an important role in supporting medical providers with technology, services, and solutions that enhance the care experience, then CareCloud is the right place for you. Become a part of our multi-cultural team of over 3,000 employees!

Ranked Culture the Highest

Women 89/100
Department - Marketing
Men 94/100
Department - Sales
Diverse Employees 93/100
Department - Sales

Ranked Culture the Lowest

Women N/A/100
Men 89/100
Department - Marketing
Diverse Employees 89/100
Department - Marketing

CareCloud Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance
  • Gym Membership / Reimbursement

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus
  • Employee Stock Purchase Plan

Office Perks

  • Company Social Outings
  • Legal Assistance
  • Work From Home Policy
  • Unique Office Space

CareCloud PTO

CareCloud's PTO and Vacation policy typically gives 0-10 days off a year. CareCloud's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo50%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

CareCloud Careers

CareCloud Jobs

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Overview of Candidates Interested in CareCloud on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Fort Lauderdale
100%

Frequently Asked Questions regarding CareCloud

What is CareCloud address?

CareCloud location is at 7 Clyde Road

Who is the CEO of CareCloud?

CareCloud CEO is Hadi Chaudhry, their score by employees is 88

What is CareCloud eNPS?

The eNPS for CareCloud is 62

What is CareCloud revenue?

CareCloud revenue is $139M

What is the salary for Mobile Developer in CareCloud?

Mobile Developer average salary in the US is 122k

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