100
NPS
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Brand Page
CareerCircle
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About CareerCircle's Brand
At CareerCircle, we look at the whole person first to find the hidden attributes that people wouldn’t typically think qualify them for a career. We take a 360º view to uncover skills, interests, and passions that build confidence in the candidate, then offer training to fill skills gaps and champion their hire with some of the country’s leading employers.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
CareerCircle NPS
CareerCircle's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether CareerCircle's customers would recommend using the product based on a scale of -100 to 100.
CareerCircle Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
CareerCircle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 100 | Dec 2022 | 100 |
Oct 2023 100 | Oct 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
CareerCircle Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of CareerCircle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
CareerCircle Product Quality
5/5
CareerCircle has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock CareerCircle's overall Product Quality score rated by its users and customers.
CareerCircle Product Information
CareerCircle’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Staffing and Recruiting
CareerCircle Pricing
CareerCircle ROI & Value For Money
4.7/5
CareerCircle has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock CareerCircle's overall ROI score rated by its users and customers.
CareerCircle Customer Satisfaction (CSAT)
CareerCircle Customer Satisfaction (CSAT) Score
100 / 100
CareerCircle has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
CareerCircle Customer Service
5/5
CareerCircle has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock CareerCircle's overall Customer Service score rated by its users and customers.
About CareerCircle's Customer Service
Address
7320 Parkway Drive S, Hanover, MD 21076
Website
https://www.careercircle.com/
CareerCircle's Social Links
CareerCircle as an Employer
4.8/5
CareerCircle has a 4.8/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
CareerCircle scored a 100 for Net Promoter Score and a 88 for Employee Net Promoter Score. NPS gauges how likely a customer of CareerCircle would recommend the brand to a friend. ENPS measures how likely CareerCircle employees would recommend working at CareerCircle to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
88
eNPS Score
| 90% | Promoters |
|---|---|
| 8% | Passive |
| 2% | Detractors |
