C-
64/100
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CWT Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
The people we help on a daily basis
Working from home, flex time
I can cover my bills just about
Pleasing a client or helping them out with a dilemma
to be part of an amazing team
The amazing team I get to work with daily
Review from Operations Dept
My customers I work with and their friendliness
Review from Customer Support Dept
I get to work from home, and love our customers, co-workers and management.
Review from Sales Dept
Everyday is challenging. Will to improve.
Review from Operations Dept
What's going wrong and how can it be improved?
Understaffed, no hands to do the job, enormous amount of agents with burnout
Review from Operations Dept
Bwtter management, learn from companies who value their employees
Lack of employee appreciation from the top
rebuild your work force, so many employees quit and they are not replaced, they just ask those that stay to work more for less pay and hours.
Review from Customer Support Dept
Sending off work to off shore Costa Rica and Manila. Cheap labor poor customer service and product knowledge. Lack of communication skills and unable to think outside the box
Review from Sales Dept
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