Carolinas Healthcare System Employee Reviews
Out of 95 Carolinas Healthcare System employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Carolinas Healthcare System improve their work culture. The Customer Support team, with 49% positive reviews, reports the best experience at Carolinas Healthcare System compared to all other departments at the company. The Operations team offered the most constructive feedback, with 100% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
Lower down levels actually care about the employees
They are all willing to give you a chance to further your career.
Review from Customer Support Dept
They get us all together everyone so often through the year to talk to us about progress and goals
Review from Customer Support Dept
What does the leadership team need to get better at?
Paying employees a competative salaries Pay should keep up with the inflation tate
Treating employees better and listening to them
Review from Customer Support Dept
communication and fairness to everyone
Review from Customer Support Dept
the team needs to improve communication
Review from Operations Dept
Communication encouragement taking employee thoughts and ideas into consideration
What is the best part about your compensation package?
The bonus and live well program
Review from Customer Support Dept
I get great benefits and opportunity to have a lot of free things
Review from Customer Support Dept
Vision insurance and bonus schedule for providers
Why do you feel undervalued and what would make you feel better about your compensation?
Competative pay for the acuity of patients at atrium. Personally id like a pay increase to match Gene Woods.
Poor health insurance coverage, expensive; retirement plan has high fees and poor transparency re returns on investments with a website that is very hard to navigate
Review from Customer Support Dept
we are unpaid compared to the salary of other hospitals in the regionn
Review from Operations Dept
Recently bought out by Atrium and many changes have been made with unhappy employees. This has resulted in a severe loss in physicians and other medical staff
Review from Customer Support Dept
our salary is the lowest in the region compared to other hospitals
Review from Operations Dept
What are some of the best things about your team?
Friendly, helpful, caring, and all underpaid
Everyone takes responsibilty for all aspects of patient care to maintain a high standard of care.
Even when the work itself gets tough, I enjoy working with my coworkers
Commitment to excellence in patient care, strongly ethical, excellent clinical skills, always there to help each other, friendly and supportive, seek out ways to improve service to patients and work environment
Review from Customer Support Dept
Personalities of all walks of life’s love it!
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They are too much with the drama
Review from Customer Support Dept
dont talk over someone, let everyone express
Review from Customer Support Dept
coworkers need a better work ethic
Review from Operations Dept
more teamwork needed..better work ethic
Review from Operations Dept
our team has a very low morale. we need fair wages and a supportive leadership
Review from Operations Dept
What is most positive about the culture and environment at your company?
Where i am now, its good. But i have neen in some places with very toxic people
Nothing, I can say there is nothing postiive about my work
Review from Customer Support Dept
Great quality coworkers in my department
Acknowledge excellence in action at all levels, community service encouraged to ensure we feel like a part of our community, staff helps each other, always seeking ways to improve the organization and how we perform our jobs
Review from Customer Support Dept
Everyone is very helpful to help you get through your day
Review from Customer Support Dept
What needs to change to make the company culture better?
communication, stop favoritism, give everyone equal opportunities
Review from Customer Support Dept
hire more staff and better pay
Review from Operations Dept
Hire happier people and don't over work us with understaffing
The company states that they make every effort to allow for work-life balance however this is not true in their actions. They need to act versus saying things that are not true.
a better work environment and better pay
Review from Operations Dept
What did you like most about the interview process?
It went well and had a good flow
I already interviewed through a shadowing experience with the department essentially before the formal interview
felt welcomed and appreciated for knowledge
Review from Customer Support Dept
It was quick and straight to the point. Usually if they call you have got job
Review from Customer Support Dept
I was treated very kindly and got to get interviewed by a peer along with a manager
Review from Customer Support Dept
What would you improve about your company's interview process?
They should promote within rather than bringing people from the outside
Review from Customer Support Dept
What makes you most happy at work?
Good assignments, continuity of care.
getting to go home finally at the end of the day
lunch time and clock out time
Review from Customer Support Dept
Helping others - patients and co-workers, knowing that I make a positive difference in people's lives
Review from Customer Support Dept
Helping the patients and meeting different people on a daily
Review from Customer Support Dept
What's going wrong and how can it be improved?
I hate my job, I hate my boss, and I hate my coworkers
Review from Customer Support Dept
poor working conditions, poor pay, understaffed
Review from Operations Dept
poor pay and poor benefits
Review from Operations Dept
Many changes have been made by people who have no medical background and do not understand how an office runs efficiently.
Review from Customer Support Dept
overworked under payed, shortage of equipment/supplies to do the job
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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