Carrabba's Italian Grill Employee Reviews
Out of 317 Carrabba's Italian Grill employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping Carrabba's Italian Grill improve their work culture. The Customer Support team, with 81% positive reviews, reports the best experience at Carrabba's Italian Grill compared to all other departments at the company. The Sales team offered the most constructive feedback, with 43% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Closer attention to the job description
Pretty good communication and kind.
Great people I work next to
They are right next to you showing that they are in there position for a reason.
My managers are cool but just like everyone in the restaurant, we all feel dead inside. Were all struggling and it all ends with "if only i got paid more"
What does the leadership team need to get better at?
Controlling their emotions and communicating with employees better.
Better communication and fixed schedules
Being reasonable and understanding. We arent in a career path. You cant expect people to treat an underpayed job like a career
Más organización más compromiso con el restaurante en resolver la falta de empleados que hacen falta para que el restaurante mantenga una posición de ventas mayor a lo no
Leadership does not communicate amongst each other whatsoever causing problems in the restaurant.
What is the best part about your compensation package?
The only good part was the tips everyday that’s
It's great. All of it. I love it.
Review from Customer Success Dept
Not there long enought yet
I don't know more o
I work part time i dont get it
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
If we were paid fairly according to the time we’ve worked at the company and the task and rolls we are expected to excel and execute without complai
I applied for a food runner position and instead got hired for kitchen. I dont get tips so im making far less then people who do less. Im doing prep and havent got a raise even though i do that and cold side. Maybe being appreciated would be nice
Primero que nada llevo haciendo el trabajo de dos desde hacen 4 meses solo he pedido ayuda y siempre me dicen estamos contratando y nada y cuando les hago saber mi frustración siempre me salen con que me van a quitar días o me van a sac
Don't know how to answer
less work, not having to pick up the slack of other jobs just because managers want to stay low on labor
What are some of the best things about your team?
We all stick together because we get treated poorly
Mal ambiente laboral algunos no hacen los que los jefes dicen por ejemplo limpiar bien la cocina cuando el restaurante cierre
Don't know how to answer
The hourly employees, however the proprietor is on a constant power trip
Review from Operations Dept
We all work as a team to accomplish the same goal.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
My coworkers are generally very dissatisfied with our management's reluctance to address company-wide problems that are occurring within the restaurant.
Show good work ethic. Managers and coworkers are careless on the quality of service.
Server and respect with teamates
They are all on drugs. There are no consequences for calling off 6 times a month there are no consequences for showing up hours late. They cuss and use the N word our front in front of customers with no consequences it's pathetic
Show up for scheduled shifts. Have penalties when they call off or are late. Stop doing drugs. Act professionally. Stop bringing their kids to work all the time. Stop the party atmosphere.
What is most positive about the culture and environment at your company?
Some of the coworkers are enjoyable to be around.
The guests that come in are very sweet!
Review from Customer Success Dept
Most the people respect each other
Review from Operations Dept
The fellow employees at the job
Everyone is nice and friendly
What needs to change to make the company culture better?
Start treating your workers with respect
Managers that know what theyre doing. Ive had two the entire time ive worked here. And they are both at different dtores now.
New management. Not to hire people on drugs.
AA meetings attended regularly and attendance reprimanded.
Get to know your employees needs, make sure that all employees are being treated equally and that one person isn't consistently being put in a better position to make more money than another
What did you like most about the interview process?
It was easy and went by fast
Review from Customer Success Dept
It was fast and without holdbacks
I got hired on the spot
Review from Operations Dept
I was informed of everything I should expect acurately.
Review from Customer Success Dept
The friendly and comfortable meeting
What would you improve about your company's interview process?
Stop looking for desprate people by making them wait hours for an interview. And getting people willing and ready to work.
Jay hyde took 2 months to get back to me
Look for people that want to grow the culture and beliefs of the company and not squander them for self gain.
It was an average interview
Actually interview the new hires .
Review from Operations Dept
What makes you most happy at work?
welcoming new people to the resturaunt!
Review from Customer Success Dept
The customers are usually extremely friendly
Cooking for people and then enjoying the food
Pleasing guest, fast pace of the restaurant business and being a good role model and team player with and for fellow workers
Review from Sales Dept
My regular customers and happy faces
What's going wrong and how can it be improved?
Primero que nada está mal casi todoooo la preparación es un factor faltante día a diaa nadie hace nada para contratar quieren que tu trabajes dos líneas solo por la falta de empl
Following minor labor laws and giving minors what they deserve
Stop giving coupons out to attract business and try to keep up with Olive Garden. They do coupons, we dont.
Managers need to manage their employees not the other way around. There needs to be a real serious house cleaning in this restaurant.
Check the qualifying or lack thereof resumes from the management.
Review from Operations Dept
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What would you most like to see improved at your company?
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