Carrols Employee Reviews
Out of 69 Carrols employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Carrols improve their work culture. The Operations team, with 64% positive reviews, reports the best experience at Carrols compared to all other departments at the company.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
They are very helpful in teaching how things work
Just being able to do the job as a team under good leadership
That they help you along the way and work with you
They are always caring and work with your schedule
Most of the Leaders in the stores, or who's in the trenches shoulder to shoulder. Not all but most.
Review from Operations Dept
What does the leadership team need to get better at?
They need to start listening to their employees because that’s the only way to run a successful compa
being good leaders and not allowing customers to insult employees and get away with it
Team turnover. Actually get to talking and getting aquainted with team members and show them the same goal that you and the rest of the cooperation want to get too. Don't keep employees that call out alot but always seem to come back get rid of the loyal and dependable employees doesn't make sense.
They need to care even just a little bit and no only come to work to get a paycheck and not do anything, making it harder on the rest of us.
What is the best part about your compensation package?
The medical, dental, & vision plan is matched and is overall a great plan. 401K is offered and is also a matched benefit.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I was only getting 12-hour shifts for the week oh yeah constantly. I was just losing days from my schedule because no one knows how to build a schedule and communicate
Review from Operations Dept
I've been doing maintenance for 6 months and the last 2 or more everyone makes 17.25 an hour and I still get the same I was making a dollar more before now I still get 17.25 for do maintenance ,unload trucks,and keep stuff looking decent and after a year I should not have ask for anything no respect
i was only paid 12.50 an hour and expected to do the duties of a shift manager
Actually I would have liked a rose to get the pay I actually deserved. Would have liked to give the team members who are working more than one position a few times a week due to call outs a gift card at least.
I worked there for almost 2 years and was the lowest paid employee
What are some of the best things about your team?
everyone works extremely well together.
At the end of the day we are all family
They worked together very well
We help each other at work and home
Some of them works very hard while 2 or 3 of theme are sleeping together
What do your coworkers need to improve and how could you work together better?
Being consistent and completing task in a timely manner
Attitude, learning, respect each other and self discipline
Everyone needs to do their part and work as a team rather than leaving everything to the few of us that actually care and do our job and do it well
What is most positive about the culture and environment at your company?
They will give you an opportunity
nothing everyone is rude to eachother and talks behind eachothers backs
Just good managers and crew
Nothing really. I try to stay positive though
Not much it's ALWAYS STRESSFUL.
Review from Operations Dept
What needs to change to make the company culture better?
People need to be treated fairly and equally
What did you like most about the interview process?
They respected me and said I would be full time and that I'm a grown man no time for games.
The end result... (Job gained)
Review from Operations Dept
Meeting the new people and being interviewed by equals
Review from Operations Dept
What would you improve about your company's interview process?
That it would be more professional
I would ask more questions pertaining to their work ethics and get a better sense of them as a person to see if they e we pups be a good fit rather than just hiring a worthless body to fill a position
What makes you most happy at work?
seeing happy customers. seeing things getting done properly
My customers who are respectful
Seeing customers happy and giving me compliments.
Being able to leave at the end of the night
Knowing customers are walking away with the correct order and no complaints about their meal. Having customers tell me since I have been there how much better the food and the customer service has been. Being able to have a full staff to give every team member a full break so their not stressed
What's going wrong and how can it be improved?
Food was given out wrong alot and it took long to get their food
The lack of respect, structure, lack of staff, and overworked ones who's there. FOR VERY LOW PAY.
Review from Operations Dept
We need to improve the staffing
Review from Operations Dept
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