CHANEL Competitors | Comparably
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry & watches. read more
EMPLOYEE
PARTICIPANTS
638
TOTAL
RATINGS
3172

CHANEL Competitors

CHANEL competitors include LVMH, Gucci, L'Oréal USA, Harry Winston and Burberry. CHANEL ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how CHANEL compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st

See CHANEL Culture vs Competitors:

CHANEL Competitors
RankCompanyScore
1CHANEL74
2LVMH74
3Gucci70
4L'Oréal USA68
5Harry Winston67
6Burberry64

CHANEL Competitors at a Glance

Product Quality Score Comparison

CHANEL Ranks 2nd in Product Quality Score

1916 Customers rate CHANEL's Product Quality Score a 4.2/5, which ranks it 2nd against its competitors, below LVMH.

  1. 1st
    LVMH
    4.3 / 5
  2. 2nd
    CHANEL
    4.2 / 5
  3. 3rd
    Burberry
    4.2 / 5
  4. 4th
    Gucci
    4.2 / 5
  5. 5th
    L'Oréal USA
    4.1 / 5
  6. 6th
    Harry Winston
    3.6 / 5
Product Quality Score Comparison
RankCompany Score
1LVMH86
2CHANEL85
3Burberry85
4Gucci84
5L'Oréal USA82
6Harry Winston73
NPS Comparison

CHANEL Ranks 1st in Net Promoter Score

2411 Customers rate CHANEL's Net Promoter Score a 39, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend CHANEL to a friend?”.

  1. 1st
    CHANEL
    39
  2. 2nd
    LVMH
    39
  3. 3rd
    Burberry
    33
  4. 4th
    Gucci
    31
  5. 5th
    Harry Winston
    28
  6. 6th
    L'Oréal USA
    4
NPS Comparison
RankCompany Score
1CHANEL39
2LVMH39
3Burberry33
4Gucci31
5Harry Winston28
6L'Oréal USA4
Pricing Score Comparison

CHANEL Ranks 1st in Pricing Score

1678 Customers rate CHANEL's Pricing Score a 3.9/5, which ranks it 1st against its competitors.

  1. 1st
    CHANEL
    3.9 / 5
  2. 2nd
    LVMH
    3.9 / 5
  3. 3rd
    Burberry
    3.9 / 5
  4. 4th
    Gucci
    3.8 / 5
  5. 5th
    L'Oréal USA
    3.7 / 5
  6. 6th
    Harry Winston
    3.3 / 5
Pricing Score Comparison
RankCompany Score
1CHANEL79
2LVMH79
3Burberry78
4Gucci77
5L'Oréal USA74
6Harry Winston66
Customer Service Comparison

CHANEL Ranks 1st in Customer Service

1574 Customers rate CHANEL's Customer Service a 4.1/5, which ranks it 1st against its competitors.

  1. 1st
    TIED
    CHANEL
    4.1 / 5
  2. 1st
    TIED
    LVMH
    4.1 / 5
  3. 3rd
    Burberry
    4.1 / 5
  4. 4th
    Gucci
    4 / 5
  5. 5th
    L'Oréal USA
    3.9 / 5
  6. 6th
    Harry Winston
    3.3 / 5
Customer Service Comparison
RankCompany Score
1CHANEL82
1LVMH82
3Burberry82
4Gucci81
5L'Oréal USA78
6Harry Winston66
Overall Culture Score Comparison

CHANEL Ranks 1st in Overall Culture Score

638 Employees rate CHANEL's Overall Culture a 74/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    CHANEL
    74 / 100
  2. 2nd
    LVMH
    74 / 100
  3. 3rd
    Gucci
    70 / 100
  4. 4th
    L'Oréal USA
    68 / 100
  5. 5th
    Harry Winston
    67 / 100
  6. 6th
    Burberry
    64 / 100
Overall Culture Score Comparison
RankCompany Score
1CHANEL74
2LVMH74
3Gucci70
4L'Oréal USA68
5Harry Winston67
6Burberry64
eNPS Comparison

CHANEL Ranks 3rd in Employee Net Promoter Score

414 Employees rate CHANEL's Employee Net Promoter Score a 21, which ranks it 3rd against its competitors, below Harry Winston. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at CHANEL to a friend?”.

  1. 1st
    LVMH
    26
  2. 2nd
    Harry Winston
    22
  3. 3rd
    CHANEL
    21
  4. 4th
    Gucci
    6
  5. 5th
    Burberry
    -6
  6. 6th
    L'Oréal USA
    -11
eNPS Comparison
RankCompany eNPS
1LVMH26
2Harry Winston22
3CHANEL21
4Gucci6
5Burberry-6
6L'Oréal USA-11
Gender Score Comparison

CHANEL Ranks 2nd in Gender Score

28 Employees rate CHANEL's Gender Score a 71/100, which ranks it 2nd against its competitors, below L'Oréal USA. The Gender Score tracks how positively women rate their experience at CHANEL.

  1. 1st
    L'Oréal USA
    73 / 100
  2. 2nd
    CHANEL
    71 / 100
  3. 3rd
    Gucci
    70 / 100
  4. 4th
    LVMH
    70 / 100
  5. 5th
    Burberry
    58 / 100
Gender Score Comparison
RankCompany Score
1L'Oréal USA73
2CHANEL71
3Gucci70
4LVMH70
5Burberry58
Diversity Score Comparison

CHANEL Ranks 4th in Diversity Score

27 Employees rate CHANEL's Diversity Score a 70/100, which ranks it 4th against its competitors, below Gucci. The Diversity Score tracks how positively diverse employees rate their experience at CHANEL.

  1. 1st
    LVMH
    78 / 100
  2. 2nd
    L'Oréal USA
    76 / 100
  3. 3rd
    Gucci
    72 / 100
  4. 4th
    CHANEL
    70 / 100
  5. 5th
    Harry Winston
    68 / 100
  6. 6th
    Burberry
    58 / 100
Diversity Score Comparison
RankCompany Score
1LVMH78
2L'Oréal USA76
3Gucci72
4CHANEL70
5Harry Winston68
6Burberry58

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