79
out of 100
CHANEL is provider of latest in fashion & accessories, eyewear, fragrance & beauty, fine jewelry & watches. read more
CHANEL Competitors
CHANEL competitors include LVMH, Gucci, L'Oréal USA, Harry Winston and Burberry. CHANEL ranks 1st in Customer Net Promoter Score on Comparably vs its competitors. See below how CHANEL compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
3rd
Gender Rank
2nd
Diversity Rank
4th
Product Quality
2nd
NPS Rank
1st
Pricing Rank
1st
Customer Service
1st
See CHANEL Culture vs Competitors:
CHANEL Competitors at a Glance
CEO Ratings Comparison
CHANEL's CEO Score Ranks 2nd
366 Employees at CHANEL rate Alain Wertheimer a 78 out of 100, which ranks them 2nd below LVMH's CEO,Bernard Arnault. Last rating was 6 days ago.
- 1st
Bernard ArnaultLVMH311 Employees at LVMH rate Bernard Arnault a 79 out of 100, which ranks them 1st out of CHANEL's competitors. Last rating was 8 days ago.
- 3rd
Marco BizzarriGucci72out of 100296 Employees at Gucci rate Marco Bizzarri a 72 out of 100, which ranks them 3rd out of CHANEL's competitors. Last rating was months ago.
- 4th
Marco GobbettiBurberry72out of 10076 Employees at Burberry rate Marco Gobbetti a 72 out of 100, which ranks them 4th out of CHANEL's competitors. Last rating was months ago.
- 5th
H. C. Nayla HayekHarry Winston71out of 1009 Employees at Harry Winston rate H. C. Nayla Hayek a 71 out of 100, which ranks them 5th out of CHANEL's competitors. Last rating was months ago.
- 6th
Jean-Paul AgonL'Oréal USA66out of 10030 Employees at L'Oréal USA rate Jean-Paul Agon a 66 out of 100, which ranks them 6th out of CHANEL's competitors. Last rating was months ago.
Product Quality Score Comparison
CHANEL Ranks 2nd in Product Quality Score
1926 Customers rate CHANEL's Product Quality Score a 4.2/5, which ranks it 2nd against its competitors, below LVMH.
NPS Comparison
CHANEL Ranks 1st in Net Promoter Score
2429 Customers rate CHANEL's Net Promoter Score a 39, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend CHANEL to a friend?”.
Pricing Score Comparison
CHANEL Ranks 1st in Pricing Score
1687 Customers rate CHANEL's Pricing Score a 3.9/5, which ranks it 1st against its competitors.
Customer Service Comparison
CHANEL Ranks 1st in Customer Service
1582 Customers rate CHANEL's Customer Service a 4.1/5, which ranks it 1st against its competitors.
Overall Culture Score Comparison
CHANEL Ranks 2nd in Overall Culture Score
644 Employees rate CHANEL's Overall Culture a 74/100, which ranks it 2nd against its competitors, below LVMH. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
CHANEL Ranks 3rd in Employee Net Promoter Score
418 Employees rate CHANEL's Employee Net Promoter Score a 20, which ranks it 3rd against its competitors, below LVMH. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at CHANEL to a friend?”.
Gender Score Comparison
CHANEL Ranks 2nd in Gender Score
28 Employees rate CHANEL's Gender Score a 71/100, which ranks it 2nd against its competitors, below L'Oréal USA. The Gender Score tracks how positively women rate their experience at CHANEL.
Diversity Score Comparison
CHANEL Ranks 4th in Diversity Score
27 Employees rate CHANEL's Diversity Score a 70/100, which ranks it 4th against its competitors, below Gucci. The Diversity Score tracks how positively diverse employees rate their experience at CHANEL.
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