Chatmeter Culture | Comparably
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Chatmeter Claimed Company
Chatmeter, the first local brand management platform, helps multi-location businesses and agencies measure and improve their marketing effectiveness. read more
EMPLOYEE
PARTICIPANTS
23
TOTAL
RATINGS
395

Chatmeter Company Culture

Chatmeter Culture

This score is derived from employee ratings & reviews
4.2/5
Chatmeter's Overall Culture is rated B+

Top Rated Culture Dimensions

Chatmeter CEO

Top 10%Top 10% of Similar Size Companies on Comparably
John Mazur Chatmeter's CEO
John Mazur
84 /100

Diversity at Chatmeter

Top 10%Top 10% of Similar Size Companies on Comparably
A

Diverse employees at Chatmeter have rated Leadership, Manager, and CEO Rating as the highest categories they have scored

Women at Chatmeter

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Women at Chatmeter have rated Leadership, Manager, and CEO Rating as the highest categories they have scored

Chatmeter eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

32

Chatmeter employees are 32% more likely to recommend Chatmeter as a great place to work

61%Promoters
10%Passives
29%Detractors

Working at Chatmeter

Working at Chatmeter is rated highly by 23 employees, across various culture dimensions. Chatmeter employees are most satisfied about Leadership, Manager, and Perks And Benefits categories, putting Chatmeter’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Diego. See below in detail how working at Chatmeter was rated by employees.

Overall Company Culture at Chatmeter

B+

Overall Company Culture at Chatmeter is rated B+

Last updated a month ago

Top
20%

Chatmeter ranks in the Top 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 23 Employees

View Results
0
20
40
60
80
100
Marketing
94
Marketing94

Chatmeter Employee Reviews

Out of 50 Chatmeter employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Chatmeter improve their work culture.

89%
11%
Positive Reviews89%
Constructive Feedback11%

Positive Reviews From Chatmeter Employees

  • What are some of the best things about your team?
    Caring and unselfish mentality. Focused.
  • What did you like most about the interview process?
    It was straightforward they were communicative and I liked the hiring manager and recruiter
  • What makes you most happy at work?
    I like the creativity that is allowed and how we are supported by management

Constructive Feedback From Chatmeter Employees

  • What's going wrong and how can it be improved?
    Product isnt keeping up with the market
  • Why do you feel undervalued and what would make you feel better about your compensation?
    Pay is average to below market
  • What needs to change to make the company culture better?
    Close up shop the core is screwed

Chatmeter Company Information

Chatmeter Company Overview

Chatmeter, the first local brand management platform, helps multi-location businesses and agencies measure and improve their marketing effectiveness.

Chatmeter was founded in 2009 and its current CEO is John Mazur. Since its inception 17 years ago, Chatmeter has grown to 138 employees.

Chatmeter Mission, Vision & Values

Chatmeter Mission Statement

Today, Chatmeter has grown to become one of the most trusted and reliable brand reputation and listing management platform’s on the market. More importantly, we have established a brilliant and dedicated team that works hard to help brands find success in local SEO. Constantly evolving, we have some exciting projects in the works. Looking forward to what the future holds.

Chatmeter Values

  • Think Big
  • Grow Together
  • Own It
  • Embrace Authenticity
Headquarter225 Broadway Cir
San Diego, CA 92101
United States of America
Websitewww.chatmeter.com
Founding Date2009
Tel6197956262
Company StatusPrivate
Social Sites

Chatmeter Competitors

Chatmeter competitors include MomentFeed, Yext , and Reputation. Chatmeter ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Chatmeter compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Chatmeter's Logo
    Chatmeter
    4.2/5
  2. #2
    MomentFeed's Logo
    MomentFeed
    4.2/5
  3. #3
    Yext's Logo
    Yext
    3.7/5
  4. #4
    Reputation's Logo
    Reputation
    2.8/5
  • Chatmeter Team
  • Collin presenting at StreetFight

Chatmeter Employees

Chatmeter has 138 employees. 23 employees at Chatmeter have reviewed Chatmeter across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.

Overall, the 23 Chatmeter employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Chatmeter are pleased with their total compensation at Chatmeter, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Chatmeter are extremely happy with their team. 23 Participants grade the quality of their coworkers a B. The majority believe the meetings at Chatmeter are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Chatmeter believe the environment at Chatmeter is positive. Most Participants believe the pace of work at Chatmeter is comfortably fast. About 75% of the employees at Chatmeter work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Chatmeter are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Chatmeter - Employee Onboarding

The prevailing opinion from employees about joining Chatmeter is that the company was unprepared on their first day. Chatmeter employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Chatmeter KPIs and OKRs

At Chatmeter 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chatmeter's KPIs and OKRs is essential for its success. Out of 5 Chatmeter employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

Chatmeter CEO & Leadership

Chatmeter CEO - John Mazur

John Mazur Chatmeter's CEO
84 /100

Chatmeter’s CEO John Mazur started in this role in 2023. John’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Diego. Chatmeter’s CEO is highly regarded especially by employees in the Marketing department and Female employees. Compared to Chatmeter’s competitors, John Mazur ranks right above MomentFeed CEO Nick Hedges. Under Mazur’s leadership, Chatmeter employee respondents are most happy about their Leadership and the company’s Manager. eNPS and Environment are two areas, according to respondents, where Chatmeter could stand to see real improvement.

Chatmeter Leadership

The Chatmeter Executive Team is rated an “A” and led by CEO John Mazur, President, Go-To Market Cynthia Sener, and Sr. Vice President, Customer Experience Jared Norris

  • John Mazur  CEO / President

    John Mazur CEO / President

    John Mazur serves as the CEO / President of Chatmeter.

  • Cynthia Sener President, Go-To Market

    Sener brings nearly 25 years of experience to Chatmeter with a background in local SEO, product development, strategic... read more

  • Jared Norris Sr. Vice President, Customer Experience

    Jared Norris serves as the Sr. Vice President, Customer Experience of Chatmeter.

  • Dan Cunningham Chief Technology Officer

    Dan Cunningham serves as the Chief Technology Officer of Chatmeter.

  • John Fitzgerald Chief Financial Officer

    John Fitzgerald serves as the Chief Financial Officer of Chatmeter.

  • Collin Holmes Founder

    Collin Holmes serves as the Founder of Chatmeter.

  • Nichole Peterson Vice President Finance

    Nichole Peterson serves as the Vice President Finance of Chatmeter.

  • Jim Van Natter VP, Sales

    Jim Van Natter serves as the VP, Sales of Chatmeter.

Chatmeter Salaries

How much does Chatmeter pay?

How much do people at Chatmeter get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chatmeter is $106,955, or $51 per hour, while the estimated median salary is $88,400, or $42 per hour.

At Chatmeter, the highest paid job is a Director of Engineering at $197,033 annually and the lowest is an Admin Assistant at $39,950 annually. Average Chatmeter salaries by department include: Engineering at $114,603, IT at $98,850, Admin at $63,504, and Finance at $73,751. Half of Chatmeter salaries are above $88,400.

17 employees at Chatmeter rank their Compensation in the Top 20% of similar sized companies in the US (based on 55 ratings) while 17 employees at Chatmeter rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 18 ratings).

Last updated months ago.

1st Percentile
$66k
$66k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$119k
$119k33rd Percentile
50th Percentile
$157k
$157k50th Percentile
67th Percentile
$189k
$189k67th Percentile
83rd Percentile
$221k
$221k83rd Percentile
100th Percentile
$235k
$235k100th Percentile
$106,955*
Average Compensation
$88,400*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Chatmeter Salaries by Department

Explore Chatmeter Salaries

Diversity & Inclusion at Chatmeter

Diverse employees at Chatmeter score the company 90/100 across various culture categories, placing Chatmeter in the Top 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chatmeter across various culture dimensions.

The mission of our Diversity, Equity, and Inclusion Committee is to inform, connect, and empower the Chatmeter Community. We do this by providing engaging, educational resources, encouraging comfortable and confident self-participation, and enacting company-wide initiatives that provide opportunities for our employees to help create and nurture an environment that is inclusive, equitable, and diverse.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Chatmeter Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays
  • Maternity / Paternity Leave

Financial Benefits

  • 401K / Retirement Plan
  • Performance Bonus

Office Perks

  • Free Food
  • Company Social Outings
  • Work From Home Policy
  • Unique Office Space

Chatmeter PTO

Chatmeter's PTO and Vacation policy typically gives unlimited days off a year. Chatmeter's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo100%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Chatmeter Careers

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Frequently Asked Questions regarding Chatmeter

What is Chatmeter address?

Chatmeter location is at 225 Broadway Cir

Who is the CEO of Chatmeter?

Chatmeter CEO is John Mazur, their score by employees is 84

What are the salaries in Chatmeter

The average salary for employees in Chatmeter is 106955$

What is Chatmeter eNPS?

The eNPS for Chatmeter is 32

What is the salary for Jr Developer in Chatmeter?

Jr Developer average salary in the US is 69k

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