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Chatmeter Company Culture
Chatmeter Culture
This score is derived from employee ratings & reviews4.2/5
Chatmeter's Overall Culture is rated B+
Top Rated Culture Dimensions
Gender
A+Leadership
A+Manager
A+Perks & Benefits
A+Professional Development
A+Chatmeter CEO
Top 10%Top 10% of Similar Size Companies on Comparably
John Mazur
84 /100
See More
Diversity at Chatmeter
Top 10%Top 10% of Similar Size Companies on Comparably
A
Diverse employees at Chatmeter have rated Leadership, Manager, and CEO Rating as the highest categories they have scored
Women at Chatmeter
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Chatmeter have rated Leadership, Manager, and CEO Rating as the highest categories they have scored
Chatmeter eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
32
Chatmeter employees are 32% more likely to recommend Chatmeter as a great place to work
| 61% | Promoters |
|---|---|
| 10% | Passives |
| 29% | Detractors |
Working at Chatmeter
Working at Chatmeter is rated highly by 23 employees, across various culture dimensions. Chatmeter employees are most satisfied about Leadership, Manager, and Perks And Benefits categories, putting Chatmeter’s culture in the Top 20% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in San Diego. See below in detail how working at Chatmeter was rated by employees.
Overall Company Culture at Chatmeter
B+
Overall Company Culture at Chatmeter is rated B+
Last updated a month ago
Top
20%
Chatmeter ranks in the Top 20% of other companies on Comparably with 51-200 Employees for Overall Company Culture Score
Chatmeter Employee Reviews
Out of 50 Chatmeter employee reviews, 89% were positive. The remaining 11% were constructive reviews with the goal of helping Chatmeter improve their work culture.
| Positive Reviews | 89% |
|---|---|
| Constructive Feedback | 11% |
Positive Reviews From Chatmeter Employees
- What are some of the best things about your team?Caring and unselfish mentality. Focused.
- What did you like most about the interview process?It was straightforward they were communicative and I liked the hiring manager and recruiter
- What makes you most happy at work?I like the creativity that is allowed and how we are supported by management
Constructive Feedback From Chatmeter Employees
- What's going wrong and how can it be improved?Product isnt keeping up with the market
- Why do you feel undervalued and what would make you feel better about your compensation?Pay is average to below market
- What needs to change to make the company culture better?Close up shop the core is screwed
Chatmeter Company Information
Chatmeter Company Overview
Chatmeter, the first local brand management platform, helps multi-location businesses and agencies measure and improve their marketing effectiveness.
Chatmeter was founded in 2009 and its current CEO is John Mazur. Since its inception 17 years ago, Chatmeter has grown to 138 employees.
Chatmeter Mission, Vision & Values
Chatmeter Mission Statement
Today, Chatmeter has grown to become one of the most trusted and reliable brand reputation and listing management platform’s on the market. More importantly, we have established a brilliant and dedicated team that works hard to help brands find success in local SEO. Constantly evolving, we have some exciting projects in the works. Looking forward to what the future holds.
Chatmeter Values
- Think Big
- Grow Together
- Own It
- Embrace Authenticity
| Headquarter | 225 Broadway Cir San Diego, CA 92101 United States of America |
|---|---|
| Website | www.chatmeter.com |
| Founding Date | 2009 |
| Tel | 6197956262 |
| Company Status | Private |
| Social Sites |
Chatmeter Competitors
Chatmeter competitors include MomentFeed, Yext , and Reputation. Chatmeter ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Chatmeter compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Chatmeter Team
Collin presenting at StreetFight
Chatmeter Employees
Chatmeter has 138 employees. 23 employees at Chatmeter have reviewed Chatmeter across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was a month ago.
Overall, the 23 Chatmeter employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Chatmeter are pleased with their total compensation at Chatmeter, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Chatmeter are extremely happy with their team. 23 Participants grade the quality of their coworkers a B. The majority believe the meetings at Chatmeter are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Chatmeter believe the environment at Chatmeter is positive. Most Participants believe the pace of work at Chatmeter is comfortably fast. About 75% of the employees at Chatmeter work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Chatmeter are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining Chatmeter - Employee Onboarding
The prevailing opinion from employees about joining Chatmeter is that the company was unprepared on their first day. Chatmeter employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Chatmeter KPIs and OKRs
At Chatmeter 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Chatmeter's KPIs and OKRs is essential for its success. Out of 5 Chatmeter employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 5 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Chatmeter CEO & Leadership
Chatmeter CEO - John Mazur
84 /100
Chatmeter’s CEO John Mazur started in this role in 2023. John’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in San Diego. Chatmeter’s CEO is highly regarded especially by employees in the Marketing department and Female employees. Compared to Chatmeter’s competitors, John Mazur ranks right above MomentFeed CEO Nick Hedges. Under Mazur’s leadership, Chatmeter employee respondents are most happy about their Leadership and the company’s Manager. eNPS and Environment are two areas, according to respondents, where Chatmeter could stand to see real improvement.
Chatmeter Leadership
The Chatmeter Executive Team is rated an “A” and led by CEO John Mazur, President, Go-To Market Cynthia Sener, and Sr. Vice President, Customer Experience Jared Norris
John Mazur CEO / President
John Mazur serves as the CEO / President of Chatmeter.
Cynthia Sener President, Go-To Market
Sener brings nearly 25 years of experience to Chatmeter with a background in local SEO, product development, strategic... read more
Jared Norris Sr. Vice President, Customer Experience
Jared Norris serves as the Sr. Vice President, Customer Experience of Chatmeter.
Dan Cunningham Chief Technology Officer
Dan Cunningham serves as the Chief Technology Officer of Chatmeter.
John Fitzgerald Chief Financial Officer
John Fitzgerald serves as the Chief Financial Officer of Chatmeter.
Collin Holmes Founder
Collin Holmes serves as the Founder of Chatmeter.
Nichole Peterson Vice President Finance
Nichole Peterson serves as the Vice President Finance of Chatmeter.
Jim Van Natter VP, Sales
Jim Van Natter serves as the VP, Sales of Chatmeter.
Chatmeter Salaries
How much does Chatmeter pay?
How much do people at Chatmeter get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Chatmeter is $106,955, or $51 per hour, while the estimated median salary is $88,400, or $42 per hour.
At Chatmeter, the highest paid job is a Director of Engineering at $197,033 annually and the lowest is an Admin Assistant at $39,950 annually. Average Chatmeter salaries by department include: Engineering at $114,603, Sales at $101,191, Product at $140,263, and Business Development at $91,954. Half of Chatmeter salaries are above $88,400.
17 employees at Chatmeter rank their Compensation in the Top 20% of similar sized companies in the US (based on 55 ratings) while 17 employees at Chatmeter rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 18 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $66k | $66k | 1st Percentile |
17th Percentile $91k | $91k | 17th Percentile |
33rd Percentile $119k | $119k | 33rd Percentile |
50th Percentile $157k | $157k | 50th Percentile |
67th Percentile $189k | $189k | 67th Percentile |
83rd Percentile $221k | $221k | 83rd Percentile |
100th Percentile $235k | $235k | 100th Percentile |
$106,955*
Average Compensation
$88,400*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Chatmeter Salaries by Department
Diversity & Inclusion at Chatmeter
Diverse employees at Chatmeter score the company 90/100 across various culture categories, placing Chatmeter in the Top 10% of companies on Comparably with 51-200 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Chatmeter across various culture dimensions.
The mission of our Diversity, Equity, and Inclusion Committee is to inform, connect, and empower the Chatmeter Community. We do this by providing engaging, educational resources, encouraging comfortable and confident self-participation, and enacting company-wide initiatives that provide opportunities for our employees to help create and nurture an environment that is inclusive, equitable, and diverse.
Ranked Culture the Highest
Ranked Culture the Lowest
Chatmeter Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Free Food
- Company Social Outings
- Work From Home Policy
- Unique Office Space
Chatmeter PTO
Chatmeter's PTO and Vacation policy typically gives unlimited days off a year. Chatmeter's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Chatmeter Careers
Chatmeter Jobs
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Frequently Asked Questions regarding Chatmeter
What is Chatmeter address?
Chatmeter location is at 225 Broadway Cir
Who is the CEO of Chatmeter?
Chatmeter CEO is John Mazur, their score by employees is 84
What are the salaries in Chatmeter
The average salary for employees in Chatmeter is 106955$
What is Chatmeter eNPS?
The eNPS for Chatmeter is 32
What is the salary for Accountant in Chatmeter?
Accountant average salary in the US is 61k
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