Chegg Leadership Employee Reviews | Comparably
Chegg Claimed Company
Millions of people all around the world learn with Chegg. No matter the goal, level, or style, Chegg helps learners learn with confidence. We provide 24/7 on-demand support, and our personalized learning assistant leverages the power of artificial intelligence (“AI”), more than a hundred million pieces of proprietary content, as well as a decade of learning insights. Our platform also helps learners build essential life and job skills to accelerate their path from learning to earning, and we work with companies to offer learning programs for their employees. Chegg is a publicly held company and trades on the NYSE under the symbol CHGG. For more information, visit www.chegg.com. read more
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EMPLOYEE
PARTICIPANTS
669
TOTAL
RATINGS
19053

Chegg Leadership Employee Reviews

What do you like best about the leadership team?

They are very open to ideas from everyone in the company, and they are very supportive

Review from Engineering Dept

They care about the people, almost to a fault

Review from IT Dept

They are real people who communicate the real deal.

Review from Communications Dept

they are very open to us

Review from Communications Dept

My leadership team is very open to listening - working hard to create spaces to learn from us and to continue developing our product.

Review from Communications Dept

They provide clear guidance and council to set the company on a positive path.

Review from Engineering Dept

The leadership team is transparent and motivated.

Review from Communications Dept

I have a lot of trust in our CEO, Nathan. He understands what it will take to win.

Review from Operations Dept

They are transparent and explain their decision making process and future plans/goals to us.

Review from Sales Dept

Their transparency and communication with the organization.

Review from Product Dept

Open and transparent, always willing to address questions and concerns.

Review from Communications Dept

They seem agile--willing to make changes to improve the product and company instead of staying set in old ways.

Review from IT Dept

Most of them are very involved at the company. They are in the office often & participate in company events.

Review from Engineering Dept

They have created an environment where I can be authentic

Review from Engineering Dept

They act in a way that is Chegg-first and seemingly have the student's best interest in mind.

Review from HR Dept

They are open and transparent to the degree possible. They firmly believe in the mission of the company to serve students.

Review from Communications Dept

The leadership team at Chegg is often transparent, which is completely different than other companies I have worked at.

Review from HR Dept

Their transparency and their genuine care for employees.

Review from Communications Dept

Value for each employee and recognition.

Review from Admin Dept

Transparency in communication and openness to try new things quickly

Review from Operations Dept

What does the leadership team need to get better at?

Communication. Actual, real relaying of information. Taking insight in company direction and staying on course with thatm

Review from Marketing Dept

Clear strategy and vision for each role

Review from Marketing Dept

Set a clear vision for the company growth

Review from Engineering Dept

Be emphatic to the people and treat them without bias

Review from Engineering Dept

Give us a sense of vision, where are we going, and a strategy on how will we achieve that

Review from Product Dept

Hire better manager. Train managers to care for their direct reports. Provide path to career growth, support

Review from Operations Dept

They should not do something where only few employees will be benefited. As a company if they are planning something for there employees, it should be for all not for few

Review from Engineering Dept

Chegg is below par when it comes to retaining employees. Pay at Chegg is way below the industry standard. This can be seen as almost every employee was given a promotion to retain the talent. As a result some handful of people who actually deserved or were in line for promotion were left in limbo

Review from Engineering Dept

Transparently receiving feedback from employees about what matters most to them (and sharing that outcome/next steps with the broader company). ex: Flex 3 days became "manager discretion" without acknowledgment that it was an area of concern to many employees.

Review from Product Dept

More communication with lower layers in the organization. Understanding the challenges teams are facing rather than forcing decisions.

Review from HR Dept

compensation, value for employees, work life balance

Review from Engineering Dept

Move toward a business model focused on quality as opposed to quantity. Move from optics to actually doing the work. Create more democratic decision-making structures. Listen to employees and implement changes based on their feedback.

Review from Customer Success Dept

In the past 1 year, Chegg leadership seem to contradict each other. For example, they seem to care about the employee and there well being but are opening up the offices even though the situation is still not at its best. There seems to be a lack of transparency in many situations in the past 1 year

Review from Engineering Dept

What are our actual goals? All-Hands does nothing to me to really identify what we are doing. Yes, we are acquiring companies but what else? Is our goal as a company just to make money? I felt like it was more student-focused when I first got here.

Review from Communications Dept

Transparency. For example, apparently a large class-action lawsuit was filed against Chegg within the last two months and NOT A SINGLE person from C staff has addressed this with the broader company. Seems like something that employees should hear about from their executive team instead of the news.

Review from Product Dept

Focus on making good products, not exploiting student needs. Stop making decisions based on quarterly performance and stock price.

Review from Engineering Dept

Be fully invested in the way we commit to our values and initiatives: this includes removing leaders who embody and perpetuate organization dysfunction.

Review from Operations Dept

Slow down and have a clear vision for the brand. Things will change on a day to day basis, but the vision should be pretty steady.

Review from Marketing Dept

Understanding the vision of the company, and how we will continue to grow.

Review from Marketing Dept

people vs profit is important

Review from Product Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Chegg Leadership the Highest

  • Department - Admin
    +8%
  • Department - Communications
    +4%
  • Experience - Entry Level
    +4%

Rated Chegg Leadership the Lowest

  • Tenure - Less than 1 Year
    -44%
  • Tenure - 2 to 5 Years
    -27%
  • Gender - Non-Binary
    -18%
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