Chipper Cash Employee Reviews
Out of 148 Chipper Cash employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Chipper Cash improve their work culture. The Legal team, with 92% positive reviews, reports the best experience at Chipper Cash compared to all other departments at the company. The Operations team offered the most constructive feedback, with 14% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Be more user-focused, yes it is good to have ambitious OKRs but let's also allocate resources for Tech debt. Perhaps in Q4 when most of the year is starting to slow down; have a hackathon, bug bashing e.t.c to get all team resources around the customer experience
Review from Operations Dept
More transparency from the top down and more opportunities for those at the bottom to engage or provide feedback from the bottom up. Too much funneling through 'your manager' which is problematic if the manager is not an effective communicator.
Why do you feel undervalued and what would make you feel better about your compensation?
Not being listened to. Promotion
aligned with competitor standards would make it better
Review from Legal Dept
compensation based on level and standard
Poor communication and response to raised concerns. Better if i was heard
Review from Operations Dept
I feel the salary should be reviwed and levelled up across board.
Review from Legal Dept
What do your coworkers need to improve and how could you work together better?
Understand the importance of synergy. we're in this together; collaboration is an important aspect of achieving our collective goals
Review from Customer Success Dept
There is minimal engagement outside of work topics. Morale is very stale. Either everyone gives the vibe of stressed or lack of want to engage.
What needs to change to make the company culture better?
Remove the top-down approach when it comes to decisions and efforts. Most of the time one feels that they cannot voice their opinions as the decision has already been made
Review from Operations Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
The culture doesn't align with what is being told to us by the people leaders. Though we are told to take time off, there is an unspoken pressure not to. Managers have much control over career aspirations. More training for managers on how to be LEADERS and not just manage is necessary for morale
What would you most like to see improved at your company?
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