Cielo Employee Reviews
Out of 102 Cielo employee reviews, 86% were positive. The remaining 14% were constructive reviews with the goal of helping Cielo improve their work culture.
What does the leadership team need to get better at?
There aren't any Leadership reviews of Cielo yet.
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Why do you feel undervalued and what would make you feel better about your compensation?
We are severely underpaid for the amount of hours and work we put into the job everyday. We don't see a bonus, even while going above and beyond, no merit increases, no promotions or job growth. Cielo does not pay fairly
Review from HR Dept
My compensation is fair. However, I am hoping for a small raise in the future which would allow me to recoup the costs of the higher priced medical benefit plan.
I am paid a lot less than i would be for the same work and responsibilities and tenure somewhere else. I havent gotten a raise (beyond a yearly comp increase which is very small) in 7 years (have worked there for 10).
Well considering the pay of a TAC is very below average of any other company, they could look at raising their minimum at least, the client we serve has done that, but at Cielo we are just supposed to be happy for Days off. Not to sound ungrateful but I feel it is a bit of a smokescreen
Compensation is market value but not compete, unwilling to negotiate base rates. Fully remote, provide a computer but no additional spend for home office, internet connection, etc
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Cielo yet.
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What needs to change to make the company culture better?
There is a huge break between executive leadership and middle leadership. The teams are mistreated bordering on abuse.
more diversity within the company
What would you improve about your company's interview process?
Effective communication. Not very good with externals and I have found not very good with the internal process either
Well first I would need to know what their process is before I could "improve" it. But they are not organized, take a long time to get back to people, and basically leave you in the dark. I have seen this time and time again.
What's going wrong and how can it be improved?
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What would you most like to see improved at your company?
Compensation, healthcare benefits, and pay transparency.