Citi Customer Service Manager Salaries in Baltimore, MD | Comparably
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Citi's mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. We have 200 years of experience helping our clients meet the world's toughest challenges and embrace its greatest opportunities. We are Citi, the global bank - an institution connecting millions of people across hundreds of countries and cities. read more
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Citi Customer Service Manager Salaries in Baltimore, MD

The average Citi Customer Service Manager in Baltimore, MD earns an estimated $128,322 annually, which includes an estimated base salary of $113,989 with a $14,333 bonus. Citi's Customer Service Manager compensation is $58,027 more than theaverage for a Customer Service Manager. Customer Service Manager salaries at Citi in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at Citi earns $27,765 more on average than the Admin Department.

Last updated 2 months ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$128,322
Average Compensation
$113,989
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at Citi

In Baltimore, MD, Customer Service Managers earn $212 more than Customer Service Managers.

Customer Service Manager
$128k*
Technical Support
$59k*
$35k
* estimated salary

Compensation at Citi by Department

In Baltimore, MD, The Customer Support Department averages $27,765 more than the Admin Department, and $2,256 less than the Operations Department

Operations
$71,888 Avg. total comp.
+$2k
Customer Support
$69,632 Avg. total comp.
Admin
$41,867 Avg. total comp.
-$28k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to Citi reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to Citi reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at Citi Rate Their Compensation

The majority of Customer Service Managers at Citi believe they're compensated fairly. 86% of Customer Service Managers at Citi say they receive annual bonuses, and the majority (68%) are satisfied with their benefits. See more compensation ratings at Citi

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