Cognia Leadership Employee Reviews
What do you like best about the leadership team?
The leadership team has established effective communication processes.
The leadership team always takes the time to listen to employees and provides appropriate updates as needed.
Review from IT Dept
The leadership team inspires confidence. They are experts at what they do, they communicate the mission clearly, and are transparent about the steps they take to ensure the success of the organization.
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Very eager to help in anyway possible
My immediate manager is new however she is trying to learn what we all do. The executive team is hardworking and is there if you need them.
They treat me as a professional, answer questions, and provide feedback that affirms my efforts and encourages my continued growth.
Review from Customer Success Dept
I feel supported and I love the openness by manager has. I feel like I can ask for help and will always receive it.
Review from Customer Support Dept
They are supportive and provide the information needed to complete assignments.
Review from Customer Success Dept
The leadership team shows support and guides staff with professionalism and has the best interests of Cognia.
Review from Operations Dept
A group that appears to be learning how to work well together.
Managers are dedicated to their positions. Department heads are knowledgeable. Would like to see more accountability at the executive level. There seems to be a lack of vision and transparency overall. Company direction often seems reactionary and back-footed.
Review from Operations Dept · See Cognia's Response
The team is transparent and open to feedback and suggestions.
Review from Customer Support Dept
I feel like our VPs and C-level leadership team are accessible and are in tune with most of everything we're doing.
Review from IT Dept
Their understanding that life happens.
Review from Customer Support Dept
I like that they are available to assist as needed.
The team always reaches out to assist all of us throughout the accreditation review process. The trainings are also helpful.
Review from Customer Support Dept
Always available, pleasant to work with.
Review from Customer Success Dept
Transparency is important as well as accessibility
Review from Customer Success Dept
They are focused on helping institutions serve students better and continually improve.
Review from Customer Support Dept
The Executive Leadership Team supports employees and collaborates with employees.
Review from Customer Success Dept
What does the leadership team need to get better at?
honesty, integrity, teamwork, inclusiveness, discipline
The executives need to work to build trust, transparency with financial information, and commitment to values that are essential for an educational nonprofit.
Review from Product Dept · See Cognia's Response
Recognize employees who are working hard and get rid of staff who just work half days and do not add value to their teams.
Review from Operations Dept · See Cognia's Response
Working together to reduce duplication of efforts as supports are provided for those working in the field with clients
Review from Operations Dept