Community Bank System Competitors | Comparably
Community Bank System Claimed Company
"Community Bank, provides banking and financial services to retail, commercial, and municipal customers." read more
EMPLOYEE
PARTICIPANTS
17
TOTAL
RATINGS
181
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Community Bank System Competitors

Community Bank System competitors include Hamilton, First Busey Corporation, Bank of Southwest, UBS and Bank OZK. Community Bank System ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how Community Bank System compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
3rd
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
5th
NPS Rank
5th
Pricing Rank
5th
Customer Service
5th

See Community Bank System Culture vs Competitors:

Community Bank System Competitors
RankCompanyScore
1Bank of Southwest83
2Hamilton81
3First Busey Corporation75
4Community Bank System68
5UBS66
6Bank OZK65
CEO Ratings Comparison

Community Bank System's CEO Score Ranks 6th

13 Employees at Community Bank System rate Mark Tryniski a 69 out of 100, which ranks them 6th below UBS' CEO,Sergio Ermotti. Last rating was months ago.

  1. 1st
     Bank of Southwest's CEO
    Bank of Southwest
    93
    out of 100

    3 Employees at Bank of Southwest rate a 93 out of 100, which ranks them 1st out of Community Bank System's competitors. Last rating was months ago.

  2. 2nd
    Christopher Shroyer First Busey Corporation's CEO
    Christopher Shroyer
    First Busey Corporation
    77
    out of 100

    11 Employees at First Busey Corporation rate Christopher Shroyer a 77 out of 100, which ranks them 2nd out of Community Bank System's competitors. Last rating was months ago.

  3. 3rd
    Horacio Rozanski Hamilton's CEO
    Horacio Rozanski
    Hamilton
    74
    out of 100

    19 Employees at Hamilton rate Horacio Rozanski a 74 out of 100, which ranks them 3rd out of Community Bank System's competitors. Last rating was months ago.

  4. 4th
    George Gleason Bank OZK's CEO
    George Gleason
    Bank OZK
    73
    out of 100

    67 Employees at Bank OZK rate George Gleason a 73 out of 100, which ranks them 4th out of Community Bank System's competitors. Last rating was months ago.

  5. 5th
    Sergio Ermotti UBS' CEO
    Sergio Ermotti
    UBS
    70
    out of 100

    228 Employees at UBS rate Sergio Ermotti a 70 out of 100, which ranks them 5th out of Community Bank System's competitors. Last rating was a month ago.

  6. 6th
    Mark Tryniski Community Bank System's CEO
    Mark Tryniski
    Community Bank System
    69
    out of 100
CEO Ratings Comparison
RankCEOCompany Score
1Bank of Southwest93
2Christopher ShroyerFirst Busey Corporation77
3Horacio RozanskiHamilton74
4George GleasonBank OZK73
5Sergio ErmottiUBS70
6Mark TryniskiCommunity Bank System69
Product Quality Score Comparison

Community Bank System Ranks 5th in Product Quality Score

6 Customers rate Community Bank System's Product Quality Score a 2.9/5, which ranks it 5th against its competitors, below Bank OZK.

  1. 1st
    Hamilton
    3.9 / 5
  2. 2nd
    First Busey Corporation
    3.6 / 5
  3. 3rd
    UBS
    3.5 / 5
  4. 4th
    Bank OZK
    3.5 / 5
  5. 5th
    Community Bank System
    2.9 / 5
Product Quality Score Comparison
RankCompany Score
1Hamilton79
2First Busey Corporation73
3UBS71
4Bank OZK70
5Community Bank System58
NPS Comparison

Community Bank System Ranks 5th in Net Promoter Score

8 Customers rate Community Bank System's Net Promoter Score a -13, which ranks it 5th against its competitors, below UBS. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Community Bank System to a friend?”.

  1. 1st
    First Busey Corporation
    50
  2. 2nd
    Hamilton
    30
  3. 3rd
    Bank OZK
    20
  4. 4th
    UBS
    -6
  5. 5th
    Community Bank System
    -13
NPS Comparison
RankCompany Score
1First Busey Corporation50
2Hamilton30
3Bank OZK20
4UBS-6
5Community Bank System-13
Pricing Score Comparison

Community Bank System Ranks 5th in Pricing Score

6 Customers rate Community Bank System's Pricing Score a 2.8/5, which ranks it 5th against its competitors, below UBS.

  1. 1st
    First Busey Corporation
    3.8 / 5
  2. 2nd
    Hamilton
    3.7 / 5
  3. 3rd
    Bank OZK
    3.4 / 5
  4. 4th
    UBS
    3.4 / 5
  5. 5th
    Community Bank System
    2.8 / 5
Pricing Score Comparison
RankCompany Score
1First Busey Corporation76
2Hamilton74
3Bank OZK69
4UBS68
5Community Bank System56
Customer Service Comparison

Community Bank System Ranks 5th in Customer Service

6 Customers rate Community Bank System's Customer Service a 2.9/5, which ranks it 5th against its competitors, below UBS.

  1. 1st
    First Busey Corporation
    3.8 / 5
  2. 2nd
    Bank OZK
    3.6 / 5
  3. 3rd
    Hamilton
    3.6 / 5
  4. 4th
    UBS
    3.5 / 5
  5. 5th
    Community Bank System
    2.9 / 5
Customer Service Comparison
RankCompany Score
1First Busey Corporation76
2Bank OZK72
3Hamilton72
4UBS71
5Community Bank System59
Overall Culture Score Comparison

Community Bank System Ranks 4th in Overall Culture Score

17 Employees rate Community Bank System's Overall Culture a 68/100, which ranks it 4th against its competitors, below First Busey Corporation. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Bank of Southwest
    83 / 100
  2. 2nd
    Hamilton
    81 / 100
  3. 3rd
    First Busey Corporation
    75 / 100
  4. 4th
    Community Bank System
    68 / 100
  5. 5th
    UBS
    66 / 100
  6. 6th
    Bank OZK
    65 / 100
Overall Culture Score Comparison
RankCompany Score
1Bank of Southwest83
2Hamilton81
3First Busey Corporation75
4Community Bank System68
5UBS66
6Bank OZK65
eNPS Comparison

Community Bank System Ranks 3rd in Employee Net Promoter Score

14 Employees rate Community Bank System's Employee Net Promoter Score a 14, which ranks it 3rd against its competitors, below Hamilton. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Community Bank System to a friend?”.

  1. 1st
    First Busey Corporation
    40
  2. 2nd
    Hamilton
    38
  3. 3rd
    Community Bank System
    14
  4. 4th
    Bank OZK
    0
  5. 5th
    UBS
    -4
eNPS Comparison
RankCompany eNPS
1First Busey Corporation40
2Hamilton38
3Community Bank System14
4Bank OZK0
5UBS-4
Gender Score Comparison
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Diversity Score Comparison
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