Competence Call Center Culture | Comparably
Comparably
Competitors:Buw
Competence Call Center
Competence Call Center is one of the leading European call centers. read more
EMPLOYEE
PARTICIPANTS
3
TOTAL
RATINGS
100
Updated on: June 2, 2021

Competence Call Center Company Culture

Competence Call Center Culture

This score is derived from employee ratings & reviews
3.2/5
Competence Call Center's Overall Culture is rated C

Top Rated Culture Dimensions

Meetings
A+
Perks & Benefits
B+
Team
B
Compensation
C+
Executive Team
C+

Competence Call Center CEO

Bottom 20%Bottom 20% of Similar Size Companies
Christian Legat Competence Call Center's CEO
Christian Legat
57 /100
See More

Diversity at Competence Call Center

N/A

Women at Competence Call Center

N/A

Competence Call Center eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies

Recommend to a Friend?

-67

Competence Call Center employees are -67% more likely to recommend Competence Call Center as a great place to work

0%Promoters
33%Passives
67%Detractors

Working at Competence Call Center

Working at Competence Call Center is rated below average by 3 employees, across various culture dimensions. Competence Call Center employees rate Meetings highest among all categories, and think that eNPS and CEO Rating have the most room for improvement, putting Competence Call Center’s culture in the Bottom 40% compared to similar sized companies on Comparably. See below in detail how working at Competence Call Center was rated by employees.

Overall Company Culture at Competence Call Center

C

Overall Company Culture at Competence Call Center is rated C

Last updated months ago

Bottom
40%

Competence Call Center ranks in the Bottom 40% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score

Competence Call Center Employee Reviews

Competence Call Center Company Information

Competence Call Center Company Overview

Competence Call Center is one of the leading European call centers.

Competence Call Center Mission, Vision & Values

Competence Call Center Mission & Values

As a full service provider, CCC supports you in professional customer communications, including through alternative chann

Competence Call Center Mission, Vision & Values
Headquarter Spengergasse 37, 1050
Austria
Websitewww.yourccc.com
Founding Date1998
Tel+49 30 270072209

Competence Call Center Competitors

Competence Call Center competitors include Buw. Competence Call Center ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how Competence Call Center compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Competence Call Center's Logo
    Competence Call Center
    3.2/5
  2. #2
    Buw's Logo
    Buw
    2.9/5
Learn More About Competence Call Center Competitors

Competence Call Center Employees

3 employees at Competence Call Center have reviewed Competence Call Center across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 3 Competence Call Center employees give their leadership a grade of C-, or Bottom 30% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at Competence Call Center are generally satisfied with their total compensation at Competence Call Center, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Competence Call Center are pleased with their team. 3 Participants grade the quality of their coworkers a B. The majority believe the meetings at Competence Call Center are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Competence Call Center believe the environment at Competence Call Center is positive. Most Participants believe the pace of work at Competence Call Center is moderate. About 34% of the employees at Competence Call Center work 8 hours or less.

Overall, the employees at Competence Call Center are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Competence Call Center - Employee Onboarding

The prevailing opinion from Comparably users about their company is that it was very prepared on their first day. Employees concluded that their overall onboarding experience was positive. 73% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Competence Call Center Employee Onboarding

Competence Call Center KPIs and OKRs

At this moment no Competence Call Center employees have provided insight into whether or not they clearly understand Competence Call Center's KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?
Competence Call Center KPIs & OKRs

Competence Call Center Salaries

How much does Competence Call Center pay?

How much do people at Competence Call Center get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Competence Call Center is $112,751, or $54 per hour, while the estimated median salary is $118,376, or $56 per hour.

At Competence Call Center, the highest paid job is a Corporate Counsel at $181,092 annually and the lowest is a Receptionist at $46,805 annually. Average Competence Call Center salaries by department include: Sales at $128,634, Communications at $79,628, Marketing at $92,200, and HR at $101,627. Half of Competence Call Center salaries are above $118,376.

3 employees at Competence Call Center rank their Compensation in the Top 50% of similar sized companies (based on 12 ratings) while 3 employees at Competence Call Center rank their Perks And Benefits in the Top 20% of similar sized companies (based on 5 ratings).

Last updated months ago.

1st Percentile
$68k
$68k1st Percentile
17th Percentile
$91k
$91k17th Percentile
33rd Percentile
$111k
$111k33rd Percentile
50th Percentile
$165k
$165k50th Percentile
67th Percentile
$220k
$220k67th Percentile
83rd Percentile
$247k
$247k83rd Percentile
100th Percentile
$277k
$277k100th Percentile
$112,751*
Average Compensation
$118,376*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Competence Call Center Salaries by Department

Explore Competence Call Center Salaries

Diversity & Inclusion at Competence Call Center

The Diversity score provides insights into how diverse employees feel and rate their work experience at Competence Call Center across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100
Explore Competence Call Center Diversity & Inclusion

Competence Call Center Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Health Insurance
Explore Competence Call Center Perks and Benefits

Competence Call Center PTO

Competence Call Center's PTO and Vacation policy typically gives 0-10 days off a year. Competence Call Center's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo50%
$500 -$1000/mo0%
Less than $500/mo50%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Competence Call Center PTO Policy

Competence Call Center Careers

Competence Call Center Jobs

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Frequently Asked Questions regarding Competence Call Center

What is Competence Call Center address?

Competence Call Center location is at Spengergasse 37, 1050

Who is the CEO of Competence Call Center?

Competence Call Center CEO is Christian Legat, their score by employees is 57

What is Competence Call Center eNPS?

The eNPS for Competence Call Center is -67

What is the salary for IT Support Engineer in Competence Call Center?

IT Support Engineer average salary in the US is 82k

What are the salaries in the HR in Competence Call Center?

The average salaries for HR in Competence Call Center is 102k

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