Cotiviti Employee Reviews
Out of 127 Cotiviti employee reviews, 66% were positive. The remaining 34% were constructive reviews with the goal of helping Cotiviti improve their work culture.
What does the leadership team need to get better at?
Communication,transparency, setting expectations.proper staffing for expected workloads.
Communication and higher yearly increases to keep up with inflation
organization and communication, along with decent wages
Change management especially in Coimbatore and Hyderabad
They are no personable. Suoer rude and our manager ran a cult like ream.
Why do you feel undervalued and what would make you feel better about your compensation?
I make less than the base hourly wage of someone who is brand new in my position, after 2 years, with a coding certification, a masters degree and a registered nurse license, which is more than is required.
The primary measure of key performance is based on volume. Quality impact on revenue and customer service are not connected to processes.
Less micromanagement , less stress from management or supervisor
Increases that keep up with inflation, better/cheaper health care
We feel we work jard to make the company look good and in return we don't get good raises, if we don't meet incentive we get nothing and sometimes the incentive goal seems impossible. The company focuses more on stats rather than keeping the employees happy
What do your coworkers need to improve and how could you work together better?
I wish people had spoke up sooner before things got out of hand
so giving praise with no raise
What needs to change to make the company culture better?
You cant change it or them.
What would you improve about your company's interview process?
Mote communication from the recruiter
Better follow up woth candidates
What's going wrong and how can it be improved?
Focus is all on volume of claims transmitted; not on looking at efficiency with claim selection or multi-disciplinary coordination of payer deficiencies that would truly improve the cost and quality of health care. Fraud is literally "out of scope" in the FFS production /DRG validation department.
Process are not being followed
My time at work is very unorganized and the goals are unclear. I feel that my time could be much better spent at work, but the task aren't distributed in a logical way. organization and better training would be good for these issues.
There are not enough characters to describe everything wrong with this company
They need to stop sending our work offshore to India and Manilla. The agents there do not do any work and just copy and paste the sames notes leaving the onshore agents to work everything
What would you most like to see improved at your company?
Focus on payment integrity...literally...like authenticity.
Launch new products and aquire clients