78
eNPS Score
Q&A With Credit Karma Employees
Credit Karma employees answer questions about what life is like behind the scenes at their company, including queries about culture, leadership, professional development, and compensation.
How employees describe working at Credit Karma
The worst place I ever dealt with in my entire life the whole platform is a disgrace and customer service is the worst unprofessional, disrespectful, dishonest rudest customer service I have adored in my life I hate I ever got involved with credit karma I regret they refusing to release my fund,s et
Hire new customers service agents
It is a trustable company
Keep up thr great wotk
Amazing experience with amazing product and people
Review from Business Development Dept
What it's like to work at Credit Karma
- Credit Karma employees generally work 8.6 hrs a day
- Employees at Credit Karma report the work pace is comfortably fast
- On a typical day, employees at Credit Karma have 4+ meetings
- 96% of Credit Karma employees look forward to interacting with their team every day
- Credit Karma employees most often take 15-20 paid vacation and sick days each year
- 71% of Credit Karma employees report they are happy with their work life balance
- Credit Karma employees typically get valuable feedback on how to improve at work Once a month
- 96% of Credit Karma employees call their work environment positive
Q&A With Credit Karma Employees
IDX: 0 TOT: 40
What does the leadership team at Credit Karma need to get better at?
Top Employee Response
Mid management here is a joke. Some managers hired when the company was smaller have no idea about management.
Eliminate mid level managers
Stop promoting unqualified people just because they've been around longer.
Do u take work home?
Top Employee Response
I don't and I make sure my team doesn't.
No, never.
Yes
Why do you feel undervalued and what would make you feel better about your compensation at Credit Karma?
Top Employee Response
Reviews are nonsense. No equity compensation anymore. No career development or promotions/raises with any frequency.
The compensation of early employees does not compare to what managers and directors, who are often hired externally, enter with now.
how should i dress for an interview?
Top Employee Response
With clothes
Something that feels comfortable and maybe a little bit nice.
What do your coworkers need to improve and how could you work together better at Credit Karma?
Top Employee Response
Many engineers don't respect the processes that exist and insist on separate norms and structures
They don't really care about one another or the company. Not a lot of company unity between team members, or teams, or departments.
What should I wear for an interview at Credit Karma?
We’re pretty casual, so I’d opt for looking put together but don’t worry about being formal
How long do the interviews usually take at Credit Karma?
4 hours
What's the pay like for Admin roles at Credit Karma?
Below comparable companies, and really low for tech.
What's the vibe like in the Admin dept at Credit Karma? How many hours are you working?
Top Employee Response
Good vibe, and camaraderie. We are working over 40 hours a week, easily 50-60.
How's the leadership on the Admin team at Credit Karma?
The admins at Credit Karma are outstanding. Best in class.
How much diversity is there among employees at Credit Karma?
Pretty diverse, especially in engineering.
What do you like best about the leadership team at Credit Karma?
Top Employee Response
Senior executives genuinely care about the culture and encourage everyone to have a positive work-life balance and to use benefits like yoga
What makes you most happy at Credit Karma?
The mission of the company is amazing. You know the work that you're doing affects real people positively and in meaningful ways
Do you see coworkers typically caring about the work they do?
Not all
What needs to change to make the company culture better at Credit Karma?
Top Employee Response
Everyone is scared to speak up. People would rather leave quietly then try to change anything as they see people get fired over small things
What's going wrong and how can it be improved at Credit Karma?
Money is leaking at a prodigious rate and we're not making products that make more money.
What is most positive about the culture and environment at Credit Karma?
Top Employee Response
Work-life balance is genuinely important to most people and generally exists for most
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how can I get back into my account if they keep trying to send the code to my old number I no longer have
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What Medical Benefit providers does credit karma offer?
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Which verticals are known for being political?
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How is the Product Marketing team?
Curious about what work's like at Credit Karma?
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Should I work at Credit Karma?
83% of Credit Karma employees would encourage their friends to become coworkers, whereas 12% are neutral and 5% would not recommend working at Credit Karma to their friends.
| 83% | Promoters |
|---|---|
| 12% | Passive |
| 5% | Detractors |
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Recently Asked Questions about working at Credit Karma
- What should I wear for an interview at Credit Karma?
- How long do the interviews usually take at Credit Karma?
- What's the pay like for Admin roles at Credit Karma?
- What's the vibe like in the Admin dept at Credit Karma? How many hours are you working?
- How's the leadership on the Admin team at Credit Karma?