Credit Karma Employee Reviews
Out of 1186 Credit Karma employee reviews, 96% were positive. The remaining 4% were constructive reviews with the goal of helping Credit Karma improve their work culture. The HR team, with 100% positive reviews, reports the best experience at Credit Karma compared to all other departments at the company. The Product team offered the most constructive feedback, with 5% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Business Development Dept
What do you like best about the leadership team?
Empathy and openness in communication. When the times were tough, they stood by each and every one of us, shuffling resources into other teams rather than laying them off to cut expenses.
Review from Engineering Dept
They prioritize people over profit...both our members and our employees. They make decisions on what's best for people and then success follows.
Review from HR Dept
The ability to be decisive and create solutions
Review from HR Dept
Our leadership team is extremely thoughtful and energetic and always looking to make decisions for the over all greater good of everyone opposed to self.
Review from HR Dept
Transparent, thoughtful, and empathetic comes to mind
Review from Engineering Dept
What does the leadership team need to get better at?
Addressing major growth concerns for employees. Having more transparent and valid paths to growth.
Review from Engineering Dept
The leadership team does not recognize and prevent toxic leadership/coworkers and marginalized folks are gaslit and eventually leave. Values are parroted but not followed. Its a crap shoot how you are treated depending on the team you are on.
Review from Engineering Dept
being honest and showing empathy
Review from Engineering Dept
Transparency, empathy, and technical knowledge.
Review from Engineering Dept
Does not take risks necessary to "win"
Review from Product Dept
What is the best part about your compensation package?
Salary and equity share price
Review from Business Development Dept
The stock. The longer the you stay, the more frequently you get promoted, the more stock bonuses you earn.... it adds up quickly, if you're good at what you do!
Review from Engineering Dept
Pay equity. Pay is evaluated twice a year to ensure it's competitive and it's based on the job someone is doing...not how well they negotiated their offer or buddied up to their manager.
Review from HR Dept
The revolving Equity package as well as the our Bi-Annual Market Adjustments
Review from HR Dept
Our compounding Equity plans are one of the best components as well as sBi-Annual Salary adjustments based on the Market.
Review from HR Dept
Why do you feel undervalued and what would make you feel better about your compensation?
As compared to other tech companies, Credit Karma falls a little short of comparable companies, even our new parent company. Non-engineering roles are seriously deprioritized in the compensation equation.
Review from Marketing Dept
a bonus would be appreciated
Review from Engineering Dept
I feel undervalued, because I see the incremental revenue generated for the company from the minor changes my team makes. The fruits of our labor could trickle down a little more.
Review from Engineering Dept
I am very under-leveled and would like to see better stock options
Review from Product Dept
Arbitrary levels where everyone is paid the same but workloads are unfairly distributed.
Review from Engineering Dept
What are some of the best things about your team?
Very productive and good culture
Review from Business Development Dept
People are the best asset of CK, they are humble, empathetic, helpful and smart. The company values helpfulness and empathy, and considers them as factors in promotions and other awards.
Review from Engineering Dept
The sincere and authentic way we care about each other as people and how we hit our goals collectively.
Review from HR Dept
We are a very collaborative team and work very well together where everyones voices are heard.
Review from HR Dept
We all enjoy working together and creating solutions
Review from HR Dept
What do your coworkers need to improve and how could you work together better?
Not over-assume and contribute more to the facilitation of business deliverables while accounting operational realities.
Review from Customer Support Dept
Coworkers need required non-bias training and a long talk about whats important at work and how not to be toxic. Manangement is cold and uncaring and focuses on short term goals instead of long term. Tech debt takes years to get rid of and old painful problems do not get solved.
Review from Engineering Dept
More productivity! There's a clear, huge disparity between the top performers and those who are coasting. It's disappointing to see some people carry the weight while others clearly do not.
Review from Engineering Dept
They don't really care about one another or the company. Not a lot of company unity between team members, or teams, or departments.
Many engineers don't respect the processes that exist and insist on separate norms and structures
Review from Marketing Dept
What is most positive about the culture and environment at your company?
Team culture and collaborative spirit
Review from Business Development Dept
Open information sharing and distributed ownership.
Review from Engineering Dept
Our core values are lived everyday. "H.O.P.E." Helpfulness. Ownership. Progress. Empathy.
Review from HR Dept
We are very empathetic and allow individuals to have a seat at the table.
Review from HR Dept
Empathy is one of the most positive aspects were we all lead with empthay and thoughtfulness
Review from HR Dept
What needs to change to make the company culture better?
Company is slow to adopt a remote work culture. Disagreements on the executives committee lead to a lot of ambiguity when compared to peers. Sometimes, there is the illusion of caring for employees during the pandemic in regards to work culture and future of work
Review from Finance Dept
Everyone is scared to speak up. People would rather leave quietly then try to change anything as they see people get fired over small things
What did you like most about the interview process?
CK keeps the bar high. They know that good engineers hire great engineers!
Review from Engineering Dept
Everyone was super responsive and I felt like they genuinely cared about me as a person.
Review from HR Dept
The recruiting team was very informative and thoughtful and kept me aligned every step of the way.
Review from HR Dept
Meeting with everyone and getting a good understanding of the company and role.
Review from HR Dept
I was asked my pronouns at the start of all of my conversations. Very impressive.
Review from Engineering Dept
What would you improve about your company's interview process?
Stop asking LeetCode questions, start asking questions that are relevant to the job.
Review from Engineering Dept
Expectation setting was inaccurate and leaders were not on the same page.
Review from Design Dept
Interviewing is unregulated and unfair as the questions asked and evaluation is up to individual engineers to deem for themselves and getting a good mark in an interview is a gamble on who gave you the question rather than a standard rubrics and questions to enforce fairness in envaluation.
Review from Engineering Dept
What makes you most happy at work?
The people the culture and the work
Review from Business Development Dept
No matter what level or role you're at, the work is impactful and you get to be an owner for your piece.
Review from Engineering Dept
The people I work with and our mission to democratize financial information keeps me happy and excited about my work.
Review from HR Dept
Working with my team and the collaborative environment
Review from HR Dept
The ability to create my own path and work to find creative solutions that don't exist.
Review from HR Dept
What's going wrong and how can it be improved?
Toxic co-workers need to be actually reprimanted instead of only focusing on product delivery as a means of kudos and promotions. Women are routinely and predictaby looked over for promotions while simply being at the right place at the right time will get a man promoted even if he has less skill.
Review from Engineering Dept
Money is leaking at a prodigious rate and we're not making products that make more money.
What do you like best about your company?
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What would you most like to see improved at your company?
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