
Critical Mass's Frequently Asked Questions page is a central hub where its customers can always go to with their most common questions. These are the 2 most popular questions Critical Mass receives.
After Hours Support:
Monday to Friday
17:00 to 00:00 MDT
Saturday, Sunday and Holidays
09:00 to 21:00 MDT
What is supported?
We understand that our business also operates outside of regular business hours, and we're here to help you when things go wrong. The scope of our support after hours is listed below:
Server Failures
Box
Slack
Tenrox
Internet & Network Issues
Account Issues (login.omcpaige.com)
Locked Out
Password Expired
How to contact After Hours Support?
Phone: +1 (403) 471-7605
Email: [email protected]
View Articlehttps://login.omcpaige.com - BOOKMARK THIS ON YOUR COMPUTER AND MOBILE DEVICE
Sign up and set up your account by answer your security question and submitting your mobile number with PAIGE. You will then be able to unlock/reset your password using SMS as a method of verification. Follow the screenshots below.
1. Sign in with your email address.
2. Since you are locked out, Click on "Need help signing in?".
3. Click on "Unlock Account?".
4. Enter in your email address again, and then click on "Send SMS".
5. Enter in the 6 digit verification code that Paige just sent to you on your mobile device and click on "Verify".
6. You will now need to answer one of your security questions. Click "Unlock Account".
7. Your account is now unlocked. You can now try signing into your locked computer or account again.
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