CRITICALRIVER INC. Employee Reviews | Comparably
CRITICALRIVER INC. Claimed Company
CriticalRiver Inc. is an AI-first technology services firm focused on accelerating business outcomes through speed, agility, and innovation. Our team of Investigators, Builders, and Imagineers delivers bite-size, outcome-based pathways to maximize returns on innovation investments. We help enterprises get more from what they already run by optimizing existing systems for higher ROI, automating manual workflows, and deploying pre-built vertical solutions for faster value realization. We also design and build new platforms powered by Agentic AI to accelerate development and delivery cycles. Founded in 2014 and headquartered in Pleasanton, California, CriticalRiver supports a global client base with deep expertise in machine learning, predictive analytics, and intelligent automation, enabling organizations to adopt emerging technologies while preserving long-term operational value. read more
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EMPLOYEE
PARTICIPANTS
588
TOTAL
RATINGS
17049

CRITICALRIVER INC. Employee Reviews

Out of 5028 CRITICALRIVER INC. employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping CRITICALRIVER INC. improve their work culture. The Admin team, with 99% positive reviews, reports the best experience at CRITICALRIVER INC. compared to all other departments at the company. The Design team offered the most constructive feedback, with 11% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They care about all the employees

Review from IT Dept · Posted 3 days ago

They genuinely care about their people

Review from IT Dept · Posted 3 days ago

The leadership team is approachable and maintains a professional work environment. They are open to feedback and provide clear direction, which helps teams stay aligned with company goals.

Review from IT Dept · Posted 3 days ago

connection with peers and open for suggestions

Review from IT Dept · Posted 3 days ago

provides clear direction while still encouraging open communication and teamwork

Review from IT Dept · Posted 6 days ago

What does the leadership team need to get better at?

Leadership Reviews

The first priority should be to value employees who genuinely put in effort to keep clients satisfied. Unfortunately, I did not see that value being extended to employees, even from the leadership. I resigned due to a lack of job security and improper communication.

Review from Marketing Dept · Posted 7 days ago

Leadership needs to understand one person can't wear all hats. Every specific position has its roles. Company is missing that and i am clearly seeing not having qualified BA's for any project

Review from Engineering Dept

They should keep their promises, they should recognize the employee's hardwork. They should take care of the long term employees also.

Review from IT Dept

Better recognisation & compensation for junior level employees

Review from IT Dept

know the Indvidual experience and skills and effective utilization of resources. Not biased towards office relations and friends

Review from Engineering Dept

What is the best part about your compensation package?

Compensation Reviews

Giving us work life balance

Review from IT Dept · Posted 3 days ago

The compensation package is competitive for the role and includes benefits that support work?

Review from IT Dept · Posted 3 days ago

combination of fair salary and benefits that support both work and personal life

Review from IT Dept · Posted 6 days ago

Timely salary credit is the best part for me.

Review from Finance Dept · Posted 7 days ago

Transparency and Paid as per the work done. Variable pay is done fairly, not like other organizations (one few higher lever managers takes the worth)

Review from Engineering Dept · Posted 7 days ago

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

The effort I gave to the company's clients. The client's said that they should promote me and give bonus salaries

Review from IT Dept · Posted 6 days ago

was supposed to receive 80% of my variable pay but received only 60%. The manager assured that the remaining amount would be compensated through additional government reward points. If an employee is performing well, they should be consistently acknowledged and approached accordingly.

Review from Marketing Dept · Posted 7 days ago

Better Health Benefits, include 2 dependents, not only one. Dental Benefits. Bonuses

Review from Business Development Dept · Posted 12 days ago

I have researched salary ranges for similar roles with my experience and responsibilities in the current market, and I believe that my salary range could be more in line with my contribution and the market.

Review from Finance Dept · Posted 12 days ago

It could be more when compared to the industry standards and as per the work deliverables

Review from HR Dept · Posted 12 days ago

What are some of the best things about your team?

Team Reviews

Tramwork and family like environment

Review from IT Dept · Posted 3 days ago

They dont think twice when sharing knowledge anything related to our work

Review from IT Dept · Posted 3 days ago

My team is collaborative, professional, and supportive. Everyone works well together and is willing to help when needed, which makes day-to-day work more manageable.

Review from IT Dept · Posted 3 days ago

we move as one and communicate

Review from IT Dept · Posted 3 days ago

Supportive and Motivating. I can easily ask question and get help.

Review from IT Dept · Posted 6 days ago

What do your coworkers need to improve and how could you work together better?

Team Reviews

Coworkers should be always the combination of Senior and Junior team where we can learn alot but with my coworkers i don't see anything to learn out of it.

Review from Engineering Dept

The best part of my compensation package is that it’s fair for the role and responsibilities I handle. The performance incentives and flexibility in work arrangements stand out the

Review from Finance Dept

Generate the report clearly and precisely

Review from Admin Dept

All the person this company hires are Unprofessional and UnSkilled, they not even able to speak in English.

Review from Engineering Dept

Whole Team are totally Unskilled, They don't how to communicate, No one is professional here, full with Narrow Minded peoples. all are fearing about there career because this company not having a good projects. ZERO Career growth.

Review from Engineering Dept

What is most positive about the culture and environment at your company?

Environment Reviews

Family like environment and very caring

Review from IT Dept · Posted 3 days ago

Sharing of knowledge and keen on helping

Review from IT Dept · Posted 3 days ago

The company promotes a professional and respectful work environment where collaboration is encouraged and expectations are clearly set.

Review from IT Dept · Posted 3 days ago

we have tools to be more effective with what we do

Review from IT Dept · Posted 3 days ago

Supportive and motivating work environment.

Review from IT Dept · Posted 6 days ago

What needs to change to make the company culture better?

Environment Reviews

The leadership and HR teams need to bring change. At present, the leadership assigns unrealistic workloads that are difficult to achieve. Even though they know the tasks cannot be fully completed, they continue to pressure employees, leading to demotivation and disengagement.

Review from HR Dept

Employee friendly and required more focus on customer interaction and communication

Review from Engineering Dept

As I suggest, implement more gaming culture at least twice a week.

Review from IT Dept

Interaction of Executive team with all employees

Review from IT Dept

Try to leave IPS Project and Grab Some Good projects

Review from IT Dept

What did you like most about the interview process?

Interviews Reviews

What I liked most about the interview process was the transparent and engaging conversations. It gave me a clear understanding of the company’s culture, values, and expectations, while also allowing me to share my skills and experiences in a meanin

Review from Engineering Dept

business strategies, company cultures, industry challenges, approaches to overcome those challenges.

Review from Operations Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of CRITICALRIVER INC. yet.
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What makes you most happy at work?

Outlook Reviews

The collaboration and the challenges we have accomplished

Review from IT Dept · Posted 3 days ago

When I accomplish my daily task

Review from IT Dept · Posted 3 days ago

What makes me most happy at work is being able to collaborate with a supportive team while contributing to meaningful tasks and seeing steady progress in my role.

Review from IT Dept · Posted 3 days ago

working with my team and delivering the needed items

Review from IT Dept · Posted 3 days ago

it may sound cliche, but every day is another opportunity to interact with workmates and learn something new.

Review from IT Dept · Posted 6 days ago

What's going wrong and how can it be improved?

Outlook Reviews

The only thing needed is to give importance to employees and ensure that managers are supportive and effective. When employees see genuine support from the company, they feel more confident and motivated.

Review from Marketing Dept · Posted 7 days ago

A few directors take decisions without consulting employees or informing them in advance. Management approves these changes without questioning whether employees were involved or aligned. This practice must change to build transparency and trust.

Review from HR Dept

Positivity Lacks, Forced Celebrations which have no life,

Review from IT Dept

One area that could be improved is cross-team communication, which can be enhanced through more structured collaboration tools and regular interdepartmental syncs.

Review from HR Dept

There is no proper value to long term employees, some higher management works only for Company's growth or Self growth but doesn't support for employee growth. Most of the times they give fake commitments just to get their work done.

Review from IT Dept

What do you like best about your company?

Outlook Reviews

There aren't any Outlook reviews of CRITICALRIVER INC. yet.
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What would you most like to see improved at your company?

Outlook Reviews

There aren't any Outlook reviews of CRITICALRIVER INC. yet.
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Review Sentiment at CRITICALRIVER INC.

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