

Diverse employees at Crown Castle have rated Professional Development, Retention, and Work Culture as the highest categories they have scored
Women at Crown Castle have rated Compensation, Team, and Happiness as the highest categories they have scored
Crown Castle employees are -13% more likely to recommend Crown Castle as a great place to work
| 29% | Promoters |
|---|---|
| 29% | Passives |
| 42% | Detractors |
Working at Crown Castle is rated average by 60 employees, across various culture dimensions. Crown Castle employees are most satisfied about Professional Development, Compensation, and Perks And Benefits categories, putting Crown Castle’s culture in the Top 50% compared to similar sized companies on Comparably and in the Top 50% compared to other companies in Houston. See below in detail how working at Crown Castle was rated by employees.
Overall Company Culture at Crown Castle is rated C+
Last updated 21 days ago
Crown Castle ranks in the Top 50% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Out of 47 Crown Castle employee reviews, 85% were positive. The remaining 15% were constructive reviews with the goal of helping Crown Castle improve their work culture.
| Positive Reviews | 85% |
|---|---|
| Constructive Feedback | 15% |
What do you like best about the leadership team?bold leadership that is transforming the company
What is the best part about your compensation package?Medical is high cost and the insurance company denies Most claims
What did you like most about the interview process?Focused on tech my skills
What's going wrong and how can it be improved?When you eliminate the jobs of more than half of all employees and ask them to document all of their activities to train their replacements while continuing to do their job motivation is not high.
What needs to change to make the company culture better?Refresh executive leadership and restore the corporate culture.
What would you improve about your company's interview process?Value the person's work ethic, common sense and morality more.
Crown Castle is the nation’s largest provider of shared wireless infrastructure.
We've been building and operating shared communications infrastructure for 25 years, and will continue that commitment for many years to come. As demand for connectivity grows, we're building the solutions that deliver long-term value for our customers, communities, and investors.
| Headquarter | 1220 Augusta Drive, Suite 500 Houston, TX United States of America |
|---|---|
| Website | www.crowncastle.com |
| Founding Date | 1994 |
| Tel | (877) 486-9377 |
| Company Status | Private |
Crown Castle competitors include T-Mobile, Sprint, Michael Kors, and ExteNet Systems. Crown Castle ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Crown Castle compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

60 employees at Crown Castle have reviewed Crown Castle across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 21 days ago.
Overall, the 60 Crown Castle employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Crown Castle are pleased with their total compensation at Crown Castle, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Crown Castle are generally satisfied with their team. 60 Participants grade the quality of their coworkers a C+. The majority believe the meetings at Crown Castle are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Crown Castle believe the environment at Crown Castle is positive. Most Participants believe the pace of work at Crown Castle is comfortably fast. About 53% of the employees at Crown Castle work 8 hours or less.
Overall, the employees at Crown Castle are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Crown Castle is that the company was very unprepared on their first day. Crown Castle employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Employees’ understanding of Crown Castle's KPIs and OKRs is essential for its success. Out of 3 Crown Castle employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Jay’s approval rate is lower compared to CEOs at similar sized companies, putting Jay in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Houston. Jay Brown’s employees rank Crown Castle in the Top 5% for Professional Development, in the Top 10% for Compensation, and in the Top 10% for Perks And Benefits. Brown is generally unpopular with Crown Castle employees, but ranks especially low with employees with Over 10 Years experience. However, Male employees have a slightly more favorable view of the CEO. When compared to Crown Castle’s competitors, Jay Brown ranks below both Michael Kors CEO John Idol and Sprint CEO Michel Combes.
The Crown Castle Executive Team is rated a “C” and led by CEO Jay Brown, VP - Operations and Engineering - East Region Owen Deneny, and Vice President, Business Support Jean Chapin
Jay Brown CEO / President
Jay Brown serves as the CEO / President of Crown Castle.
Owen Deneny VP - Operations and Engineering - East Region
Owen Deneny serves as the VP - Operations and Engineering - East Region of Crown Castle. Owen started at Crown Castle in... read more
Jean Chapin Vice President, Business Support
Jean Chapin serves as the Vice President, Business Support of Crown Castle. Jean started at Crown Castle in June of... read more
Brian Cabe Central Area VP Finance & Strategy
Brian Cabe serves as the Central Area VP Finance & Strategy of Crown Castle. Brian started at Crown Castle in October of... read more
Mike Kavanagh Chief Commercial Officer
Mike Kavanagh serves as the Chief Commercial Officer of Crown Castle. Mike started at Crown Castle in September of 2010.... read more
Emmet Flynn Director - Fiber Implementation Northeast Region
Emmet Flynn serves as the Director - Fiber Implementation Northeast Region of Crown Castle. Emmet started at Crown... read more
Jonathan Hart Director of Real Estate
Jonathan Hart serves as the Director of Real Estate of Crown Castle. Jonathan started at Crown Castle in January of... read more
Massimo Cardarelli VP Sales Engineering at Crown Castle Fiber
Massimo Cardarelli serves as the VP Sales Engineering at Crown Castle Fiber of Crown Castle. Massimo started at Crown... read more
How much do people at Crown Castle get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Crown Castle is $124,013, or $59 per hour, while the estimated median salary is $131,155, or $63 per hour.
At Crown Castle, the highest paid job is a Director of Sales at $226,209 annually and the lowest is a CS Rep at $45,396 annually. Average Crown Castle salaries by department include: Design at $115,168, Sales at $162,372, IT at $65,384, and Business Development at $107,849. Half of Crown Castle salaries are above $131,155.
26 employees at Crown Castle rank their Compensation in the Top 10% of similar sized companies in the US (based on 80 ratings) while 25 employees at Crown Castle rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 27 ratings).
Salaries contributed from Crown Castle employees include job titles like Architect. Comparably data has a total of 0 salary records from Crown Castle employees.
Last updated 21 days ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $74k | $74k | 1st Percentile |
17th Percentile $101k | $101k | 17th Percentile |
33rd Percentile $129k | $129k | 33rd Percentile |
50th Percentile $181k | $181k | 50th Percentile |
67th Percentile $226k | $226k | 67th Percentile |
83rd Percentile $269k | $269k | 83rd Percentile |
100th Percentile $280k | $280k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Diverse employees at Crown Castle score the company 82/100 across various culture categories, placing Crown Castle in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Crown Castle across various culture dimensions.
Crown Castle's PTO and Vacation policy typically gives 20-30 days off a year.

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In 2019, Crown Castle applied for 16 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

Candidates By Department
All Industries | 42% | |
|---|---|---|
IT | 25% | |
Sales | 17% | |
HR | 8% | |
Engineering | 8% |
Candidates By Location
New York City | 33% | |
|---|---|---|
Los Angeles | 17% | |
Houston | 17% | |
Tempe | 8% | |
Columbia | 8% | |
Other | 17% |
What is Crown Castle address?
Crown Castle location is at 1220 Augusta Drive, Suite 500
Who is the CEO of Crown Castle?
Crown Castle CEO is Jay Brown, their score by employees is 58
What is Crown Castle eNPS?
The eNPS for Crown Castle is -13
What is the salary for Sales Engineer in Crown Castle?
Sales Engineer average salary in the US is 101k
What are the salaries in the Operations in Crown Castle?
The average salaries for Operations in Crown Castle is 121k