Crown Castle Culture | Comparably
Crown Castle is the nation’s largest provider of shared wireless infrastructure. read more
EMPLOYEE
PARTICIPANTS
57
TOTAL
RATINGS
496

Crown Castle Company Culture

Crown Castle Culture

This score is derived from employee ratings & reviews
3.3/5
Crown Castle's Overall Culture is rated C

Top Rated Culture Dimensions

Crown Castle CEO

Bottom 20%Bottom 20% of Similar Size Companies on Comparably
Jay Brown Crown Castle's CEO
Jay Brown
59 /100

Diversity at Crown Castle

Top 5%Top 5% of Similar Size Companies on Comparably
A+

Diverse employees at Crown Castle have rated Professional Development, Retention, and Work Culture as the highest categories they have scored

Women at Crown Castle

Bottom 45%Bottom 45% of Similar Size Companies on Comparably
C

Women at Crown Castle have rated Compensation, Team, and Happiness as the highest categories they have scored

Crown Castle eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 50%Top 50% of Similar Size Companies on Comparably

Recommend to a Friend?

-11

Crown Castle employees are -11% more likely to recommend Crown Castle as a great place to work

29%Promoters
31%Passives
40%Detractors

Working at Crown Castle

Working at Crown Castle is rated below average by 57 employees, across various culture dimensions. Crown Castle employees rate Professional Development highest among all categories, and think that CEO Rating and Meetings have the most room for improvement, putting Crown Castle’s culture in the Bottom 45% compared to similar sized companies on Comparably and in the Bottom 45% compared to other companies in Houston. See below in detail how working at Crown Castle was rated by employees.

Overall Company Culture at Crown Castle

C

Overall Company Culture at Crown Castle is rated C

Last updated months ago

Bottom
45%

Crown Castle ranks in the Bottom 45% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 57 Employees

View Results
0
20
40
60
80
100
Operations
73
Operations73

Crown Castle Employee Reviews

Out of 44 Crown Castle employee reviews, 84% were positive. The remaining 16% were constructive reviews with the goal of helping Crown Castle improve their work culture.

84%
16%
Positive Reviews84%
Constructive Feedback16%

Positive Reviews From Crown Castle Employees

  • What did you like most about the interview process?
    Focused on tech my skills
  • What are some of the best things about your team?
    Willing to learn and get better
  • What is the best part about your compensation package?
    Bonus and leave. Medical insurance is ok but not the best.

Constructive Feedback From Crown Castle Employees

  • What's going wrong and how can it be improved?
    When you eliminate the jobs of more than half of all employees and ask them to document all of their activities to train their replacements while continuing to do their job motivation is not high.
  • What needs to change to make the company culture better?
    Refresh executive leadership and restore the corporate culture.
  • What would you improve about your company's interview process?
    Value the person's work ethic, common sense and morality more.

Crown Castle Company Information

Crown Castle Company Overview

Crown Castle is the nation’s largest provider of shared wireless infrastructure.

Crown Castle Mission, Vision & Values

Crown Castle Mission Statement

We've been building and operating shared communications infrastructure for 25 years, and will continue that commitment for many years to come. As demand for connectivity grows, we're building the solutions that deliver long-term value for our customers, communities, and investors.

Crown Castle Values

  • Be Real
  • Be Accountable
  • Be an Owner
Headquarter1220 Augusta Drive, Suite 500
Houston, TX
United States of America
Websitewww.crowncastle.com
Founding Date1994
Tel(877) 486-9377
Company StatusPrivate

Crown Castle Competitors

Crown Castle competitors include T-Mobile, Sprint, Michael Kors, and ExteNet Systems. Crown Castle ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Crown Castle compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    T-Mobile's Logo
    T-Mobile
    4.4/5
  2. #2
    Crown Castle's Logo
    Crown Castle
    3.3/5
  3. #3
    Sprint's Logo
    Sprint
    3.3/5
  4. #4
    Michael Kors' Logo
    Michael Kors
    2.8/5
  5. #5
    ExteNet Systems' Logo
    ExteNet Systems
    2.5/5

Crown Castle Employees

57 employees at Crown Castle have reviewed Crown Castle across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 57 Crown Castle employees give their leadership a grade of C, or Bottom 45% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Crown Castle are pleased with their total compensation at Crown Castle, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Crown Castle are generally satisfied with their team. 57 Participants grade the quality of their coworkers a C. Less than half believe the meetings at Crown Castle are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Crown Castle believe the environment at Crown Castle is positive. Most Participants believe the pace of work at Crown Castle is comfortably fast. About 55% of the employees at Crown Castle work 8 hours or less.

Overall, the employees at Crown Castle are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Crown Castle - Employee Onboarding

The prevailing opinion from employees about joining Crown Castle is that the company was very unprepared on their first day. Crown Castle employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Crown Castle KPIs and OKRs

Employees’ understanding of Crown Castle's KPIs and OKRs is essential for its success. Out of 3 Crown Castle employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.

AnswerPercent
Yes33%
No67%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No0%
Are the KPIs/OKRs for your department clear?

Crown Castle CEO & Leadership

Crown Castle CEO - Jay Brown

Jay Brown Crown Castle's CEO
59 /100

Jay’s approval rate is lower compared to CEOs at similar sized companies, putting Jay in the Bottom 20% of all CEOs of similar-sized companies on Comparably, and in the Bottom 20% compared to CEOs of all other companies in Houston. Jay Brown’s employees rank Crown Castle in the Top 5% for Professional Development, in the Top 15% for Compensation, and in the Top 15% for Perks And Benefits. Brown is generally unpopular with Crown Castle employees, but ranks especially low with employees in the Operations department. However, Female employees have a slightly more favorable view of the CEO. When compared to Crown Castle’s competitors, Jay Brown ranks below both Michael Kors CEO John Idol and Sprint CEO Michel Combes.

Crown Castle Leadership

The Crown Castle Executive Team is rated a “C” and led by CEO Jay Brown, VP - Operations and Engineering - East Region Owen Deneny, and Vice President, Business Support Jean Chapin

  • Jay Brown  CEO / President

    Jay Brown CEO / President

    Jay Brown serves as the CEO / President of Crown Castle.

  • Owen Deneny VP - Operations and Engineering - East Region

    Owen Deneny serves as the VP - Operations and Engineering - East Region of Crown Castle. Owen started at Crown Castle in... read more

  • Jean Chapin Vice President, Business Support

    Jean Chapin serves as the Vice President, Business Support of Crown Castle. Jean started at Crown Castle in June of... read more

  • Brian Cabe Central Area VP Finance & Strategy

    Brian Cabe serves as the Central Area VP Finance & Strategy of Crown Castle. Brian started at Crown Castle in October of... read more

  • Mike Kavanagh Chief Commercial Officer

    Mike Kavanagh serves as the Chief Commercial Officer of Crown Castle. Mike started at Crown Castle in September of 2010.... read more

  • Emmet Flynn Director - Fiber Implementation Northeast Region

    Emmet Flynn serves as the Director - Fiber Implementation Northeast Region of Crown Castle. Emmet started at Crown... read more

  • Jonathan Hart Director of Real Estate

    Jonathan Hart serves as the Director of Real Estate of Crown Castle. Jonathan started at Crown Castle in January of... read more

  • Massimo Cardarelli VP Sales Engineering at Crown Castle Fiber

    Massimo Cardarelli serves as the VP Sales Engineering at Crown Castle Fiber of Crown Castle. Massimo started at Crown... read more

  • Pat Dolan Head of Enteprise Fiber Sales - West

    Pat Dolan serves as the Head of Enteprise Fiber Sales - West of Crown Castle. Pat started at Crown Castle in November of... read more

Crown Castle Salaries

How much does Crown Castle pay?

How much do people at Crown Castle get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Crown Castle is $124,013, or $59 per hour, while the estimated median salary is $131,155, or $63 per hour.

At Crown Castle, the highest paid job is a Director of Sales at $226,209 annually and the lowest is a CS Rep at $45,396 annually. Average Crown Castle salaries by department include: Marketing at $126,212, Admin at $57,831, Finance at $84,324, and Design at $115,168. Half of Crown Castle salaries are above $131,155.

24 employees at Crown Castle rank their Compensation in the Top 15% of similar sized companies in the US (based on 74 ratings) while 23 employees at Crown Castle rank their Perks And Benefits in the Top 15% of similar sized companies in the US (based on 25 ratings).

Salaries contributed from Crown Castle employees include job titles like Architect. Comparably data has a total of 0 salary records from Crown Castle employees.

Last updated months ago.

1st Percentile
$74k
$74k1st Percentile
17th Percentile
$101k
$101k17th Percentile
33rd Percentile
$129k
$129k33rd Percentile
50th Percentile
$181k
$181k50th Percentile
67th Percentile
$226k
$226k67th Percentile
83rd Percentile
$269k
$269k83rd Percentile
100th Percentile
$280k
$280k100th Percentile
$124,013*
Average Compensation
$131,155*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Crown Castle Salaries by Department

Explore Crown Castle Salaries

Diversity & Inclusion at Crown Castle

Diverse employees at Crown Castle score the company 82/100 across various culture categories, placing Crown Castle in the Top 5% of companies on Comparably with 5,001-10,000 Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Crown Castle across various culture dimensions.

Ranked Culture the Highest

Women 73/100
Department - Operations
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Crown Castle Perks & Benefits

Health & Wellness

  • Health Insurance

Paid Time Off

  • PTO / Vacation Policy

Crown Castle PTO

Crown Castle PTO policy is a critical component of the benefits package offered to employees.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution0%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No0%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Crown Castle Careers

Crown Castle Jobs

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H1B Visa

In 2019, Crown Castle applied for 16 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

16
Total Applied
  • 100% Granted (16 out of 16)
  • 0% Denied ( out of 16)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 16)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 16)

This data was calculated using publicly sourced data from OFLC Performance Data

Let Crown Castle Know You Want To Work There

Overview of Candidates Interested in Crown Castle on Comparably

Candidates By Department

All Industries
42%
IT
25%
Sales
17%
HR
8%
Engineering
8%

Candidates By Location

New York City
33%
Los Angeles
17%
Houston
17%
Tempe
8%
Columbia
8%
Other
17%

Frequently Asked Questions regarding Crown Castle

What is Crown Castle address?

Crown Castle location is at 1220 Augusta Drive, Suite 500

Who is the CEO of Crown Castle?

Crown Castle CEO is Jay Brown, their score by employees is 59

What is Crown Castle eNPS?

The eNPS for Crown Castle is -11

What is the salary for Principal Designer in Crown Castle?

Principal Designer average salary in the US is 151k

What are the salaries in the HR in Crown Castle?

The average salaries for HR in Crown Castle is 115k

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