C
66/100
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CSAA Insurance Group, a AAA Insurer Claimed Company
CSAA Insurance Group, a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. We offer auto, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. read more
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CSAA Insurance Group, a AAA Insurer Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Taking care of my customers
The wonderful team environment is the best.
Helpiing remove blockers for people and coaching my team to grow in their careers
Delivering products the help employees serve our customers.
I love feeling like I get to make a difference in the lives of our policyholders.
The ability to interact and collaborate with professionalism.
believing that I'm making a positive difference
My coworkers and opportunity to support the internal culture (via employee resource groups, wellness activities, office events) and the external community (via volunteering).
Working from home I live far from the office I save 2 hours a day on commute
Review from Customer Support Dept
I accomplish my goals successfully
The people I interact with internally.
Knowing that I'm always helping our clients
Review from Customer Support Dept
What's going wrong and how can it be improved?
In my eyes there are many issues with this company. The leadership is absent. There are a lot of projects that all happen in parallel and none of them are coordinated. I was often reprimanded for being to negative, when all I was doing was challenging the status quo.
Hire people who actually know how to run an insurance company and invest in your employees.
End to end IT process and systems are not aligned. Adopt enterprise end to end IT process and tool
I would like the leaders to walk the talk. They say really great things about developing leaders, opportunities, etc. but so far, it's talk.
What do you like best about your company?
My Coworkers are the only thing
What would you most like to see improved at your company?
a new CEO would be a start. Competitive pay and better benefits.
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