CSAA Insurance Group, a AAA Insurer Environment Employee Reviews | Comparably
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CSAA Insurance Group, a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. We offer auto, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
789
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CSAA Insurance Group, a AAA Insurer Environment Employee Reviews

What is most positive about the culture and environment at your company?

The people and relationships with our long-term customers

Inclusive and they promote community service programs

The open and meaningful conversations.

The work we do feels meaningful and is customer focused

Caring about employee welfare and trying to make a difference beyond the company.

Break, lunch, and logging off

At this time nothing other than coworkers

If your Black you can move anywhere in the company, if you are white might as well find another place of employement

Review from Customer Support Dept

I appreciate how management focuses on our successes and how they can get the best talent.

The Diversity is incredible at CSAA

Review from Customer Support Dept

The diversity, the culture very different from past employers

Review from Customer Support Dept

Peaceful and calm nature of almost everyone

CSAA is dedicated to diversity and inclusion.

Volunteer work is a top priority

The potluck dinner

Review from Customer Support Dept

What needs to change to make the company culture better?

not opened to individuality views

Most managers are on a power trip. You challenge their power, and it’s over. No one has accountability and everyone points the finger at someone else

The company environment is okay. I make it a positive place and try not to focus on external negativity.

Review Sentiment at CSAA Insurance Group, a AAA Insurer

77
77%
23
23%

About CSAA Insurance Group, a AAA Insurer's Environment

C+
68/100

Where This Score Ranks CSAA Insurance Group, a AAA Insurer's Environment

TOP
50%

In the Top 50% of 2025 similar size companies on Comparably

BOTTOM
35%

In the Bottom 35% of 738 companies in San Francisco

3rd

3rd place versus 3 competitors rated on Comparably

The environment at CSAA Insurance Group, a AAA Insurer is considered positive by 59% of employees and regarded as having a “comfortably fast” work pace by 12 employees. Relative to its competitors, Progressive Insurance, USAA, and GEICO, CSAA Insurance Group, a AAA Insurer's environment score ranks in 3rd place. This also puts them in the Top 50% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Bottom 35% of 738 companies in San Francisco.

Rate Environment the Highest

  • Experience - 3 to 6 Years
    +13%
  • Department - Customer Support
    +11%
  • Tenure - 5 to 10 Years
    +8%

Rate Environment the Lowest

  • Department - Admin
    -20%
  • Ethnicity - Other
    -9%
  • Gender - Male
    -5%

How CSAA Insurance Group, a AAA Insurer's Environment Score is Calculated

FILTER RATINGS BY

Results from 32 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less3%
859%
1038%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast25%
Comfortably fast38%
Moderate22%
A bit slow6%
Bureaucratic9%
What's the work pace at your company?
AnswerPercent
Positive59%
Negative41%
Is your work environment positive or negative?
AnswerPercent
Yes33%
No67%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes80%
No20%
Do you have a close friend at work?
AnswerPercent
5% or Less40%
5-10%20%
10-25%20%
25-50%20%
50%+0%
What % of the time are you bored at work?
×
Rate your company