CSAA Insurance Group, a AAA Insurer Leadership Employee Reviews | Comparably
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CSAA Insurance Group, a AAA insurer, is one of the top personal lines property and casualty insurance groups in the U.S. We offer auto, homeowners and other personal lines of insurance to AAA Members through AAA clubs in 23 states and the District of Columbia. read more
EMPLOYEE
PARTICIPANTS
60
TOTAL
RATINGS
789
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CSAA Insurance Group, a AAA Insurer Leadership Employee Reviews

What do you like best about the leadership team?

great leadership and very well execution and long term vision

They actively engage with employees.

The keadership team is passionate, knowkedgeable and has a service mindset for employees

Approachable and driven by the right things.

The leadership team is accessible, they are hear to listen. They may not be able to make changes about what you are talking to them about, but they will take the time to listen and explain it.

Their focus on transparency, caring and diversity.

Understanding, flexible. No one is telling you what you did wrong but telling you all your accomplishments.

Review from Customer Support Dept

Fully equipped leaders in the team

They always listen to new ideas

Review from Customer Support Dept

What does the leadership team need to get better at?

Focusing on employees concerns and not focusing on the bottom line

Employees are over worker. Managements answer is always,?

Listening to employees and not solely going off of numbers and metrics.

They need to acknowledge the talent that they currently have employed instead of threatening to terminate them because of their age and time with the company

Review from Customer Support Dept

The company needs to realize they are not a California company. Our employees in OKC, PHX, & Las Vegas do not agree with the California politics and policies forced upon us.

When I first started, I was excited about the leadership of the company. They appeared to really want to do better. Sadly, it is all talk.

BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated CSAA Insurance Group, a AAA Insurer Leadership the Highest

  • Ethnicity - Hispanic or Latino
    +19%
  • Department - IT
    +17%
  • Department - Customer Support
    +14%

Rated CSAA Insurance Group, a AAA Insurer Leadership the Lowest

  • Department - Admin
    -23%
  • Ethnicity - Other
    -15%
  • Experience - Over 10 Years
    -11%
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