CSAA Insurance Group, a AAA Insurer Employee Reviews
Out of 110 CSAA Insurance Group, a AAA Insurer employee reviews, 77% were positive. The remaining 23% were constructive reviews with the goal of helping CSAA Insurance Group, a AAA Insurer improve their work culture. The Customer Support team, with 94% positive reviews, reports the best experience at CSAA Insurance Group, a AAA Insurer compared to all other departments at the company.
What do you like best about the leadership team?
great leadership and very well execution and long term vision
They actively engage with employees.
The keadership team is passionate, knowkedgeable and has a service mindset for employees
Approachable and driven by the right things.
The leadership team is accessible, they are hear to listen. They may not be able to make changes about what you are talking to them about, but they will take the time to listen and explain it.
What is the best part about your compensation package?
Bonus pay and merit increases
Time off is encouraged and robust.
I get paid fairly based on the market rate for my position and my geolocation. And as a woman, my pay is equal to my make coubterparts'.
401k match and fair salary.
The benefits are okay. I have had better and worse at other companies. Nothing to complain about, but nothing to brag about either. The 401k match is good.
What are some of the best things about your team?
They are not opened to new ideas
Loyalty and integrity. Compassionate and honest
My team is dedicated and passionate about what they do
Everyone works well and attempt to help each other.
Meetings are set only as necessary. Agenda and expected outcomes are provided with the invite. People come prepared.
What is most positive about the culture and environment at your company?
The people and relationships with our long-term customers
Inclusive and they promote community service programs
The open and meaningful conversations.
The work we do feels meaningful and is customer focused
Caring about employee welfare and trying to make a difference beyond the company.
What did you like most about the interview process?
I was able to do it remotely.
Interviewees are treated with respect and empathy
Not applicable. Experience was many years ago.
I enjoyed meeting several people that I would be working with during the interview process.
3 Supervisors came in to go over questions and to go in depth with the position I applied for. Then the department manager came in to discuss the position with me.
What makes you most happy at work?
Taking care of my customers
The wonderful team environment is the best.
Helpiing remove blockers for people and coaching my team to grow in their careers
Delivering products the help employees serve our customers.
I love feeling like I get to make a difference in the lives of our policyholders.