Customer Contact Services Retention Score | Comparably
Comparably
Customer Contact Services
Customer Contact Services is a provider of call center, answering service solutions. read more
EMPLOYEE
PARTICIPANTS
7
TOTAL
RATINGS
122

Customer Contact Services Retention Score

Customer Contact Services is in the Bottom 10% of similar sized companies in its ability to retain quality employees. 50% of employees at Customer Contact Services are excited to go to work each day. Overall, 50% of Customer Contact Services' employees feel the company is doing what it should to retain them while 50% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated a month ago.

Where This Score Ranks Customer Contact Services' Retention

  • BOTTOM
    10%

    In the Bottom 10% of 2026 Similar Sized Companies on Comparably

  • BOTTOM
    10%

    In the Bottom 10% of 71 Nearby Companies in Minneapolis

  • ?

    Not enough ratings to compare against competitors.

59
May
36
Nov
45
Mar
43
Oct
45
Feb
D-49 / 100
Jan
Who Ranks Customer Contact Services' Retention the Highest?
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Who Ranks Customer Contact Services' Retention the Lowest?
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Customer Contact Services Retention At a Glance

Customer Contact Services' Retention score is rated a "D-" by 7 employees. The category helps understand Customer Contact Services' focus and commitment to retaining employees in their organization.

Over the past three months, Customer Contact Services' Retention score has remained steady at 49/100. Customer Contact Services ranks in 1st place versus 0 competitors which include .

Customer Contact Services' Retention score is in the Bottom 10% of 2026 similar sized companies (51-200 Employees) on Comparably. The Company ranks in the Bottom 10% compared to 71 nearby companies in Minneapolis.

Customer Contact Services' Retention Trendline

  • Customer Contact Services47
  • Other Companies in Minneapolis
  • Similar Size on Comparably

How Customer Contact Services' Retention Score is Calculated

FILTER RATINGS BY

Results from 7 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
Yes17%
No83%
Do you believe you're paid fairly?
AnswerPercent
Yes50%
No50%
Do you look forward to interacting with your coworkers?
95
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes50%
No50%
Are you typically excited about going to work each day?
AnswerPercent
Every week0%
Once a month0%
Once a quarter100%
Once a year0%
Never0%
How often do you get valuable feedback on how to improve at work?
AnswerPercent
Yes50%
No50%
Do you approve of the job your executive team is doing at your company?
AnswerPercent
Yes50%
No50%
Do Your Company Leaders Do What They Should to Retain You as an Employee?
AnswerPercent
Very Secure0%
Secure Enough0%
Neutral100%
Insecure0%
Very Insecure0%
How secure do you feel your job is at your company?
AnswerPercent
Yes0%
No100%
Do you have a close friend at work?
AnswerPercent
Yes0%
No0%
Would you leave your current job for a 20% raise at a different company?
AnswerPercent
Multiple times a week0%
Once a week0%
Once a month0%
Once a quarter50%
Never50%
How often do you socialize with team members outside of work?
AnswerPercent
Yes100%
No0%
Do you feel burnt out at work?
AnswerPercent
Yes0%
No100%
Are you challenged at work?
AnswerPercent
Yes0%
No0%
Would you turn down a job offer today, for slightly more money?
AnswerPercent
Yes0%
No0%
Are you proud to be a part of your company?

Customer Contact Services' Retention Rank Against Similar Sized Companies on Comparably

BOTTOM
10%

Customer Contact Services ranks in the Bottom 10% of other companies on Comparably with 51-200 Employees for Retention Score.

  1. HFF
    49 / 100
  2. Chrysalis
    49 / 100
  3. MullenLowe US
    49 / 100
  4. Customer Contact Services
    49 / 100
  5. Right at Home
    48 / 100
  6. VaynerMedia
    48 / 100
  7. AAFEES
    48 / 100

Customer Contact Services' Retention Rank Against Other Companies Nearby

BOTTOM
10%

Customer Contact Services ranks in the Bottom 10% of other companies in Minneapolis for Retention Score.

  1. Patterson Companies
    52 / 100
  2. Supercuts
    51 / 100
  3. Bite Squad
    50 / 100
  4. Customer Contact Services
    49 / 100
  5. Calabrio
    43 / 100
  6. Radisson Hotels
    42 / 100
  7. Securian Financial
    41 / 100

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