
Employees’ understanding of Customer.io's KPIs and OKRs is essential for its success. Out of 1 Customer.io employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at Customer.io is responsible for ensuring his subordinates accomplish objectives using key performance indicators. Customer.io employees shared they generally receive helpful feedback once a quarter. Feedback and positive reinforcement are both conducive to meeting goals.