Working At Datto - Ask a Question | Comparably
Datto Claimed Company
Datto offers backup, disaster recovery and business continuity solutions to small to medium-sized businesses (SMBs). read more
EMPLOYEE
PARTICIPANTS
84
TOTAL
RATINGS
896
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Q&A With Datto Employees

New hires, or Dattobits, learn about the Datto history and values, products, and business while meeting leadership and participating in hands-on learning. A Datto employee can be recognized companywide by receiving the DattoByte award. A Dattobyte will personify Datto's core values, and always go above and beyond in their job function to make a difference to employees or partners.

How employees describe working at Datto

The general set-and-forget nature towards having backups. Offsite storage covers Disaster Recovery requirements with the local backup for rapid recovery against "creative user operations".

functionality, search options, customer service

Customer service, account management, responsiveness, documentation, communication, hierarchy, escalations, kindness.

they can improve customer support

Datto was a beautiful, ethics-driven and successful company until it was acquired by Kaseya.

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What it's like to work at Datto

  • Datto employees generally work 8.9 hrs a day
  • Employees at Datto report the work pace is comfortably fast
  • 89% of Datto employees look forward to interacting with their team every day
  • Datto employees typically get valuable feedback on how to improve at work Every Week
  • 85% of Datto employees call their work environment positive

Q&A With Datto Employees

Asked to all employees at Datto

  • Except from statutory holiday, "Unlimited" in the sense that you can take as much as your manager agrees to, so technically none.

  • "unlimited" so they don't have to pay you for it when you leave

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Asked to all employees at Datto

  • Unfortunately a lot of line managers/supervisors talk to staff like they're children. Pandering to vocal minorities, getting too involved in gender and race politics which may not apply or be socially acceptable in all places in which the company operates.

  • Energetic and welcoming. The culture here is the best part!

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Asked to the Customer Support Department at Datto

  • In support, rare and minor promotions.

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Asked to all employees at Datto

  • No

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Asked to all employees at Datto

  • Free snacks and drinks, they say unlimited PTO but anything over 4 weeks needs CEO approval. No cost high deductible insurance if you are single.

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Asked to all employees at Datto

  • It depends on your direct manager but generally, Datto has a flexible work schedule as long as you stay productive. It is important to communicate in advance with your manager of course and coordinate with people on your team.

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Asked to all employees at Datto

  • Great health benefits and 16 weeks parental leave

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Asked to the HR Department at Datto

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Asked to all employees at Datto

Aggregated Employee Answer on Comparably

  • Datto employees rate their overall benefits an A+ and most of them think the perks are Fantastic. 85% of Datto employees say they are satisfied with their benefits. The majority of employees also get Unlimited of paid vacation, and most of the employees believe the cash value of their benefits is $500 -$1000/mo.

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Aggregated Employee Answer on Comparably

  • 63% of the same employees also feel like Datto is invested in their career growth. On average, majority of employees do not have a mentor to help them navigate their career at Datto.

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Aggregated Employee Answer on Comparably

  • Datto's Marketing team rates their manager a C+ or 67/100 and the majority believe their manager truly cares about them as a person. The marketing team (67%) also feels pretty comfortable providing negative feedback directly to their boss.

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Aggregated Employee Answer on Comparably

  • Datto employees rates their pay and overall compensation a B or 72/100. 61% of employees believe they are paid fairly and 89% of employees get raises every year.

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