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The company has lost its culture since going public, but it is disguised as the effect of WFH. Everyone is underpaid, the lower your position the worse. Management only cares about numbers, never listen to employee feedback
What are some of the best things about your team?
We can typically rely on each other for support
What does the leadership team need to get better at?
they need to listen to the employees, be more transparent, value their employees better
Why do you feel undervalued and what would make you feel better about your compensation?
We are paid as basic entry level support reps, but handle much more important, and complex tasks. What we do as "Level 1" would be considered "Level 2" or even "Level 3" anywhere else. Miniscule raises, told "no cost of living increase" during pandemic, and benefits/perks cut without reimbursement
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